Carers

Care in every sense is our starting point. Our values are centred on care of the older person because that is the core service we provide to our customers and what sits at the heart of what we do.

If you are interested in a career in care, these short films explain the role of a carer. 

Our care teams comprise of Health Care Assistants, Senior Care Leads and Team Leaders and are led by our Nurses and the home’s Clinical Lead.

Court Lodge Fernhill Whitecliffe

Our residents enjoy a sense of well-being through their care, home comforts, safety, security, encouragement and reassurance.  It is our dedicated focus on these elements that has built our reputation. Having care as our core priority means that from the very first moment a customer talks to us, we are responsive to them and their care needs. Irrespective of role, we all share a collective responsibility to listen and help.  

Our Healthcare Assistants work under the leadership and guidance of our Nursing teams and Senior Care Leads to assist with all aspects of daily living for our residents which will include washing, dressing and dining. Woodpeckers

As a Healthcare Assistant you will work flexibly, helping maintain residents’ physical care and comfort so that everyone can enjoy social and recreational activities.

You will respect the residents’ rights of choice, privacy and dignity and be sensitive to each person’s individual needs, including any religious preferences.

Healthcare Assistants will frequently work shifts which will include evenings and weekends.  Part-time and flexible working may also be available.

Senior Care Leads will provide assistance to our Nursing teams for care planning, medication administration, support for supervision of Healthcare Assistance and provide training guidance to all staff new to care.

What skills will I learn?

We will provide training from day one – no previous experience is required - and we’ll provide you with a comprehensive induction.  You will learn about all aspects of person-centred care and how you can make a real difference to the lives of the older person.

We will sponsor our Healthcare Assistants to achieve a Level 2 Diploma in Health and Social Care.  

What do I need to become a Healthcare Assistant?

No previous experience is needed.  Much more important are your personal qualities and values.  You will be friendly, kind, honest, reassuring and an effective communicator, equally comfortable to follow instructions or work on your own initiative.  Experience of working in a care setting is also likely to support your application, so volunteering or work experience may help.

You could also gain entry into a Healthcare Assistant position through a suitable Apprenticeship scheme with one of our partner Colleges and other education providers within the Dorset and South Hampshire areas.

What can I aim for?

We have a clear career structure for Healthcare Workers.  If you have achieved the QCF Level 2 Diploma in Health and Social Care, we will assess your potential for completing the QCF Level 3, which could lead to promotion as a Senior Care Lead.  Further advancement may also be available to Team Leader and beyond.  Many a manager has started their career as a Healthcare Assistant so entry into management is only a few further steps away.

Some of our Healthcare Assistants decide that they would like to train as Nurses and by completing the QCF Level 3, this allows entry to the Degree in Nursing at some universities.