All staff (whether nursing or non-nursing) are encouraged to take education in dementia care, so we can work as one team to support residents. This education process is designed to help staff see the characteristics of dementia in a positive light. Activity organisers and social carers support the individual needs, for instance through the breakfast club or sunset club. We make our families part of the team too. Their knowledge can be invaluable and together we offer support, encourage choice, and as much independence as possible. We are always on hand at every stage including palliative care where we work to maintain respect, dignity and sensitivity in a tranquil but still uplifting environment.