We take great pride in the letters received by our homes each day.  Many of these letters evidence that our values are alive and well in our homes, practised by our teams.  We have extracted and quoted excerpts from some of these letters to provide some insight into what life might be like in one of our homes.  The original version of the full letters (with personal details removed) are available in each homes' reception for you to browse at your leisure.  You can also check carehome.co.uk for independent home reviews.

  • "All the staff are friendly and very helpful"
    Nicky (daughter)

    12 July 2017
  • "Thank you for making our Mother's 90th Birthday such a memorable event, Mum has many memories of the day, and we know she will talk about it for many years to come"
    Christopher (son)

    09 July 2017
  • "We especially appreciated all the love, care and compassion that was given to our relative"
    Alison (relative)

    08 July 2017
  • "Plenty to excite, from meals to activities"
    Stuart (son)

    07 July 2017
  • "My wife and I have been impressed by the obvious high standard of care"
    Alan (Vicar Church Minister)

    07 July 2017
  • "You made things for us all a little easier with the grace, dignity, and respect you afforded to all who stay with you"
    Nicole (relative)

    07 July 2017
  • "You have all been wonderful to my Mother and I will of course thoroughly recommend the home to others"
    Tony (son)

    07 July 2017
  • "The outstanding care, love and kindness my Mother has always received from everyone is exemplary"
    Linda (daughter)

    06 July 2017
  • "My mother was very happy at Amberwood House, she felt safe and cared for and love, I am most grateful to all the staff for their good will, kindness and professional care"
    Pamela (daughter)

    06 July 2017
  • "It is a relief to know that my Aunt is 'content' somewhere that is not her own home"
    Sue (niece)

    03 July 2017