We take great pride in the letters received by our homes each day.  Many of these letters evidence that our values are alive and well in our homes, practised by our teams.  We have extracted and quoted excerpts from some of these letters to provide some insight into what life might be like in one of our homes.  The original version of the full letters (with personal details removed) are available in each homes' reception for you to browse at your leisure.  You can also check carehome.co.uk for independent home reviews.

  • "When I visited, I always felt I was visiting my Aunt's 'Home'"
    Alison (niece)

    22 May 2017
  • "The staff are incredible and made my Husband feel at home, it made life easier knowing he was in such good hands"
    Margaret (wife)

    22 May 2017
  • "Everybody here works so hard to keep us all content"
    Brenda (relative)

    16 May 2017
  • "Everyone is so caring and Mum feels safe and is very happy"
    Sarah (daughter)

    15 May 2017
  • "Such a wonderful atmosphere, in which one feels so well cared for"
    Mary (respite resident)

    14 May 2017
  • "It was a relief to our family to know that our Mother was well cared for, comfortable and content"

    13 May 2017
  • "Myself and my family will always be grateful for the love and care that my husband received"
    Enid (wife)

    12 May 2017
  • "The ambience is excellent, a very happy atmosphere"

    12 May 2017
  • "I am so impressed with the friendliness of the staff, cleanliness and the contemporary environment"
    Sally (daughter)

    11 May 2017
  • "Thank you so much for making Mum's Birthday so special, the flowers and card were just so thoughtful"
    Wendy (daughter)

    11 May 2017