Reviews and Testimonials

Thank you so much for all the love and care you have given to our Aunt over the past three years.  It has been a great comfort to us to know she spent her last years in such a lovely, comfortable and caring home.  Thank you once again.

Family of Resident at Abbotts Barton 

We can relax knowing our mother is so well looked after.  All the staff are friendly and caring.  The food is delicious, the rooms bright, everywhere so clean and cheerful and the gardens are lovely.  Everyday there are activities for the residents.  My mother can have her hair and nails done.  When the paramedics were called out to my mother they said the care is so good and this was the best care home in the area. I agree. 

Daughter of Resident at Abbotts Barton 

I think the care is wonderful and very attentive to the needs of all.  Covid has added and extra workload and staff take it all on board.  The caring staff should be highly valued.  Many thanks to all the team. 

Daughter of Resident at Canford Chase

A first class facility, well maintained with caring, professional staff. My mother is settled and comfortable.  I have peace of mind that she is being well looked after. 

Son of Resident at Abbotts Barton 

My 97 year old mother moved into Abbotts Barton in January 2021 and 8 months later she remains very happy and contented.  She cannot speak highly enough of all the staff.  The home is kept clean and tidy and organises a good range of activities and outings.  It also has a lovely garden.  Highly recommended. 

Son of Resident at Abbotts Barton

Mum moved to Abbotts Barton in June 2021 and already we can see a huge change in Mum's wellbeing.  We find Abbotts Barton a very friendly, caring and supportive environment.  The family feel that the staff are very conscientious and not only listen to Mum's needs but take action to address them.  Mum says that she is very happy and relaxed here. 

Daughter of Resident at Abbotts Barton 

Mum moved to Abbotts Barton in June 2021 and already we can see a huge change in Mum's wellbeing.  We find Abbotts Barton a very friendly, caring and supportive environment.  The family feel that the staff are very conscientious and not only listen to Mum's needs but take action to address them. Mum says that she is very happy and relaxed here. 

Daughter of Resident at Abbotts Barton 

It has to be said that Abbotts Barton has been really good for me.  Everyone has been helpful, encouraging, cheerful, efficient and most of all extremely kind. The quizzes etc have been great (and I have even been able to answer some of the questions!). To sum it all up, my stay has been really enjoyable.  I have also met some lovely people who I hope will remain friends.  Compliments to the chef, the food was great.

Resident at Abbotts Barton

Since arriving at Abbotts Barton my uncle has consistently received quality care, his original plan was to stay for two weeks respite.  However, he has been so happy with the home and staff he has decided to stay permanently.  He found the staff to be courteous, compassionate and caring.  What could have been an anxious, stressful time for him was made easier, as a result of the support he received.  We are very happy that he is in good hands. Rooms are clean, bright and airy with plenty of room and daily activities and entertainment that are fantastic. The excellent menu he's found to be an added bonus.

Niece of Resident at Abbotts Barton 

Thank you so much to you all for the wonderful care that you all provided to Mum over the last three and half years.  Abbotts Barton was her home and she loved being in the sitting room with the other residents and amongst the team.  There are so many of you all to be thanked.  Bless you all for the wonderful work you do.

Family of Resident at Abbotts Barton 

I have enjoyed my stay here and am very impressed with the physical care I have received, especially as you have achieved so much more contact than I have with my GP in years.  I know lockdown did not help but the respite care has been a marvellous help to me.

Respite Resident at Abbotts Barton 

Thank you so much for all you do for our mother, especially during the pandemic.

Family of Resident at Abbotts Barton 

Thank you so much for all your care and commitment during what has been an increasingly difficult time for everybody. 

Daughters of Resident at Abbotts Barton

Without exception, everyone has been efficient, kind, empathetic given extremely difficult circumstances.

Daughter of Resident at Abbotts Barton

Please do ensure that everyone knows how much effort, care, support and attention is deeply appreciated by both Dad and I towards his living at Abbotts Barton, especially during the bulk of last year. Many challenges and changes were faced and dealt with efficiently.  It certainly felt that the upmost was being done to ensure minimum disruption to residents. Thank everyone for their commitment and expertise throughout it all.  I know Dad very much enjoys the comforts of Abbotts Barton, the delicious food he receives and also the joys from going into the garden when he can.  The "red team" have done such a sterling job with ensuring regular Skype calls between us and also continuing with their activity schedule.  The medical and personal care teams are wonderful, the regular updates about his general (or indeed specific) health status is very much appreciated.  The cleaning staff continue to do an amazing job at keeping the bedrooms, communal rooms and areas spotless. The incredible team of receptionists, with all the extra work, which has been handled in a very pleasant and professional manner. Finally yourself, keeping all these balls juggling throughout.  They say an efficient and effective operation comes from the top and I can certainly agree with this with you at the helm.  Thank you so much for remaining steadfast and consistent when some of us (me) were not.  Thanks again.

Daughter of Resident at Abbotts Barton

Please share with all your team my thanks for the excellent job you have all done in very challenging circumstances this year.  You are all consistently warm, friendly, supportive and compassionate.  I'm sure you have had some difficult times this year on the front line, but it doesn't show.  With thanks for all your support.

Daughter of Resident at Abbotts Barton

Thank you all for your hard work keeping the residents safe and happy. I think Colten Care as a whole has been doing an amazing job. I am fortunate enough to see Mum behind the screen and talk on the phone but I have missed sitting in your beautiful garden and certainly missed chatting with residents and staff.

Daughter of Resident at Abbotts Barton

Over the past few years I have been a returning respite client and have always enjoyed it at Abbotts Barton.  I know when the time is right and I need more support this is the home I would eventually choose.

Respite Resident at Abbotts Barton

I can't thank you enough for taking such excellent care of my Great Aunt and all being so kind and welcoming.

Niece of Resident at Abbotts Barton

Thank you so much for all the hard work and care you have put in to keeping Mummy (and all the other residents) safe in these very testing times.

Daughters of Resident at Abbotts Barton

Firstly may I thank you for the kind way you approached the subject of my mothers passing away yesterday. This can never be an easy part of your role but your handling of it was lovely.

Son of Resident at Abbotts Barton

My four Children join me in extending a heart felt thank you to you and the wider Abbotts baton team for your professionalism and care of Jo. Mum was with you for a bit longer than expected at the beginning of her stay and initially she enjoyed many activities and bus trips that where organised. She particularly enjoyed the Abbotts Barton garden and frequently admired the tulips and of course the Judas tree. I have now planted a Judas tree in the garden here. And many more tributes to mum will follow over the months ahead. If they are scented mum will certainly approve. The last few years have been very hard as you are aware, as mum steadily drifted away from her family. I would particularly like to thank you for your help and support during this time. The advise and reassurance was very much appreciated by us all. I still maintain that I hope mum knew members of your team, so well by the time that she was helped along this final journey. This is to me a tremendous comfort during these difficult months. Thank you for looking after JoJo!

Daughter of Resident at Abbotts Barton

I am writing on behalf of my mother June and myself to thank you and your staff for providing her with such a wonderful birthday on Friday, in spite of the difficult circumstances. It started before the day itself with her hair being given attention, so she looked her best in the absence of the hairdresser and made her feel special for her special day. Then she was so impressed that someone came to fetch her for our visit, in a timely and caring manner so that she could relax and enjoy what was for her such an important visit, after all this time and on her birthday. This care and attention continued through the day with a Skype call organised for my sister culminating in a Birthday Cake and sing song from a number of the staff. She says she was made to feel really cared for and as you will know this counts for a lot for someone of her age. We appreciate that times are particularly difficult at the moment with all the extra precautions you need to take as well as the fact that you are inevitably short staffed for a variety of reasons. However it seems that the staff you have are instilled with a very caring approach with so much attention to detail where it really matters. Well done for managing what for us is a wonderful place to see Mum spending her advancing years enjoying and please pass on our congratulations and grateful thanks to all the wonderful staff.

Daughter of Resident at Abbotts Barton

I cannot tell you how the arrival and surprise of your box of goodies touched me. My ten plus weeks of living alone flew away. It was such a lovely unexpected thought, why then are there tear drops on this paper? I’d already had a call in the morning from you enquiring if all was well. No wonder I know where I shall go in a few years. Thank you so much and the lovely staff who greet me as I push my trolly round your car park daily. Trembly hands and paper that I have used since the pad was used up, forgive both. Two very happy stays with you have turned me into a real Colten Care fan. And now wonderful thought. Thank you so very much, I couldn’t ask for more, except for this to be over.

Respite Resident at Abbotts Barton

Thank you for all you have done and continue to do, to look after Margaret.

Family of Resident at Abbotts Barton

I just wanted to tell you how proud I’ve been to be part of the amazing team that makes up Abbotts Barton Care Home. It is by far the nicest place I’ve ever worked and the best job I’ve ever had! There have been good times, bad times, happy times and sad times. But there has always been friendship, love and laughter.

Bank worker at Abbotts Barton

My relative was well looked after at Abbotts Barton for four and half years. She was always treated with respect and with genuine kindness and affection by all members of the team. I will always remember you all with gratitude.

Relative of Ex-Resident at Abbotts Barton

My son works for public health England in Yorkshire and has a lot of involvement with care homes. He said “the way Colten Care & Abbotts Barton are dealing with the current challenges is exemplary”

Daughter of Resident at Abbotts Barton

I am so grateful for all the care you are showing to my mother at this stressful time for you all. You are doing an amazing job for so many peoples loved ones. Thank you.

Daughter of Resident at Abbotts Barton

Dear Chef. So sorry I cannot live up to what I said when we had our chat. I seem to be changing by the day as the wine does not seem to suit me anymore. Sorry! I appreciated all your efforts for me. Thank you.

Resident at Abbotts Barton

I just wanted to say thank you to all the staff at Abbotts Barton for caring for our relative and a special thanks to the restaurant team for providing me with daily tasting meals. Thank you all so much.

Family member of ex resident At Abbotts Barton

Thank you for everything you are doing for me during this difficult time. It’s very much appreciated. Hope your day goes well.

Resident at Abbotts Barton

I had two weeks of respite care after three weeks in hospital. I was very well looked after.

Ex respite resident at Abbotts Barton

Thank you so much for the meticulous care you gave to our relative. Your kindness and endless patience made a difference. You gave him such a special day on his birthday which was amazing he loved being out in the fresh air and always needed a bit of spoiling. Stay safe

Family member of ex resident At Abbotts Barton

All your team have been wonderful to us during difficult days for us and we would like to thank you all.

Son of Resident At Abbotts Barton

Thank you for taking the time to show me around the Abbotts Barton Care Home, my husband and I were very impressed with the facilities, location and atmosphere.

Visitor To Abbotts Barton 

I would like to say a huge thank you to all the staff who have looked after my mother over the past four years, everyone has shown her kindness, respect, compassion and patience. I very much appreciated always being greeted in reception by staff with lovely smiles.

Daughter Of Resident at Abbotts Barton 

Thank you so much for being the best team and soklind and patient with our Great Aunt
Great Niece of Resident at Abbotts Barton

All the staff have been wonderful in helping Mum get back on her feet
Daughter of Resident at Abbotts Barton

Thanks to you and your staff for making possible our family celebration of Mum’s 99th birthday. Mum is really happy and secure at Abbotts Barton
Son of Resident at Abbotts Barton

Not only was our Mum cared for very well, they have also cared for our dad during his extensive visiting time which we have greatly appreciated. Many thanks to all staff from management to the lovely ladies encouraging activities and nursing staff who were kind and considerate
Daughter of Resident at Abbotts Barton

Thank you for the superb care and friendship you showed to Dad, he viewed his time at Abbotts Barton as his 'bonus years'
Daughter of Resident at Abbotts Barton

Thank you from the bottom of our hearts for the wonderful love and care you gave our relative, she enjoyed all the lovely people, staff and residents - you are all truly 'angels' in disguise
Family of Resident at Abbotts Barton

Thank you for the superb care you gave our Mother, she was happy and settled. Your staff were caring and gentle and infinitely patient
Daughter of Resident at Abbotts Barton

A sincere thank you to everyone who cared for our sister at Abbotts Barton and showed so much compassion
Brother of Resident at Abbotts Barton

There is always such a warm welcome at Abbotts Barton
Visitor of Abbotts Barton

Thank you to all the staff who looked after our relative with such care, professionalism and kindness - you are a wonderful team
Relative of Resident at Abbotts Barton

I marvel at the patience of the staff and the care they give
Relative of Resident at Abbotts Barton

Nothing has ever been too much trouble at Abbotts Barton, our warmest gratitude for all the love and care afforded to our Mum
Son of Resident at Abbotts Barton

I am contented and have become used to the routine and the staff who are helpful, cheerful and discreet, visitors are always made welcome and my daughter is pleased I am in a safe place. The team in charge of entertainment work hard to find ways to keep residents happy
Resident at Abbotts Barton