Amberwood House News

Amberwood House an ‘Outstanding’ home!

home AWAmberwood House becomes Colten Care’s fifth ‘Outstanding’ home! Our home joined the top 3.5% of adult social care services following an inspection in October. CQC inspectors identified a range of strengths particularly the homes leadership and effectiveness, commenting: “Some people who come in for respite care decide to come and live at the home as their experience is so good. They could go home but choose to stay because they like it so much.” Inspectors also praised the our care quality monitoring and audit procedures, admissions process, support for nurses’ career progression and induction programme for new staff. Jim Smith, who recently celebrated his 93rd birthday at the home, said: “I am as happy now as I was on the day I moved in more than a year ago. I have no complaints but 100,000 thank-yous.” Fellow resident Florrie Hughes said: “This is a lovely home with a devoted team. Colten Care is very lucky to have such loyal staff.” The CQC inspection took place before our former Home Manager Gill Irish left to take up the reins of Colten Care’s Chichester home Wellington Grange. Returning for its celebration party for residents, relatives and staff, Gill said: “I have always been very proud of Amberwood House and still am. Staff are at the heart of what makes it such a special place. They are incredibly friendly and caring.” CEO Mark Aitchison said: “The drive to be outstanding runs through the homes, our culture and our DNA. Everybody can be immensely proud of what is being achieved and the real difference they are making day in, day out.”