Reviews and Testimonials

To Mark Aitchison CEO of Colten Care Ltd. Thank you for everything you are doing to keep the residents safe during the coronavirus crisis.

Niece of Resident at Belmore Lodge

To all the staff at Belmore Lodge, thank you for all you do in looking after my Mum and everyone there.

Daughter of Resident at Belmore Lodge

Thank you for making Mums 101^st birthday such a lovely day for her, balloons, flowers, cake, cards and even skype. She was amazed that we could see and talk to each other and someone had even given her a shampoo, so she looked her best. We hear from the news bulletin how hard all the staff are working and under such difficult circumstance. We do think of you while we are in lockdown. That is easy to do – you are the stars.

Family of Resident at Belmore Lodge

Just a quick note to pass on our sincere thanks to all the nursing and care team who looked after Mum, during her stay, particularly during the last few weeks when she was confused. A carer who’s name I have forgotten was regaling me with conversations she had with Mum about the war, ironic bearing in mind where we are at the moment. Thank you for your support.

Daughter of Ex resident at Belmore Lodge

To all the staff at Belmore. Thank you for looking after Mum at this difficult time. I hope you are all well.

Daughter of Resident at Belmore Lodge

We knew three people who’d been here and who all recommended it, so when care was needed, we went to visit and liked it immediately. The staff are extremely kind and caring not just to my partner but me as well. His room is bright and cheerful with lovely patio door and his own bathroom. I was able to visit whenever I wanted and stayed with him for many hours and always served with tea/coffee with him.

Partner of Resident at Belmore Lodge

Due to lockdown I speak to my mother on the phone every day, and despite the fact that we have very little news to discuss, her spirits remain high, and she is always full of praise for the staff who look after her. She rarely complains about anything at the home, so if you are considering a care home for a loved one, do pay a visit to Belmore Lodge. It’s a lovely home with helpful and super friendly staff, and it always has a wonderful atmosphere.

Daughter of Resident at Belmore Lodge

We have had family members in Belmore Lodge for several years and we have always found the staff and management friendly, helpful and efficient. There are normally many and varied activities to keep all the residents occupied and happy, this has been maintained during the current coronavirus pandemic. Rooms are kept extremely clean and tidy, the food is always good.

Daughter of Resident at Belmore Lodge

My mother has been in Belmore Lodge for over three years, and I have always been impressed with the care she has received. The staff and management give a profession service and are always cheerful and helpful, The home has a variety of activities which the residents join in.

Daughter of Resident at Belmore Lodge

From the moment I visited Belmore Lodge and was shown around I knew that Dad would like it. I cannot that you enough for his excellent care. Everyone I met and talked with was so pleasant and helpful. My family were always made to feel welcomed, even our lively grandchildren.

Daughter of ex residents at Belmore Lodge

A big thank you to all the staff who worked at Belmore Lodge on Christmas Day and making Christmas lunch so special. The dining room looked lovely with tables festively decorated and the turkey dinner was delicious, and all the staff were attentive. A memorable occasion enjoying Christmas with father and our family. Also thank you to the chef and his team for making a wonderful Birthday cake for father who celebrated his 90^th Birthday on Christmas Eve.

Son and family of Resident at Belmore Lodge

Thank you and all the staff at Belmore Lodge for looking after my Mother with such kindness and care
Son of Resident at Belmore Lodge

Thank you to all who took such great care of my Aunt for so many years, I know she was very happy and comfortable
Nephew of Resident at Belmore Lodge

Thank you all for the wonderful care given to our relative, thanks to you all she has regarded Belmore Lodge as her 'home'
Family of Resident at Belmore Lodge

I would like to thank all the staff at Belmore Lodge for the care and kindness given to our relative
Family of Resident at Belmore Lodge

Belmore Lodge were wonderful, extremely caring and very professional, we could not have wished for a nicer, more loving and caring environment for my Mother in her final days
Daughter of Resident at Belmore Lodge

Thank you all so much for making the last few months of life for my Mother so comfortable and supportive
Family of Resident at Belmore Lodge

Thank you for all your kindness and care it was very much appreciated
Friend of Resident at Belmore Lodge

The good humour, patience and immense kindness that was shown to our Father in your care and every contact is enormously appreciated. We wanted, above anything else, for him to be somewhere where people would look after him and be kind and that is what we found at Belmore Lodge.
Sarah, daughter of resident at Belmore Lodge

Thank you so much for caring for our lovely Mum, she was very happy at Belmore Lodge  and it was comforting to know how well she was looked after 
Janet, daughter of resident at Belmore Lodge

Belmore Lodge really is the most marvellous home and I would have no hesitation in recommending to others. Very friendly and attentive staff, extremely comfortable, lots of activities, a good selection of food and extremely well run
Daughter of resident at Belmore Lodge

The Belmore Lodge has been very welcoming with all members of staff giving a happy smile and saying hello when I visit, they have been very receptive to any concerns that we have and dealt with them in the appropriate, professional manner

Clive, son of resident at Belmore Lodge

For the real care, concern and kindness you have consistently shown to me throughout my time at Belmore Lodge
Pamela, respite resident at Belmore Lodge

The warmth and individuality have so greatly contributed to my Mother's recovery, and this combined with the high standard of care has had a significant impact on my Mother's overall well being. I would also like to thank for the friendly welcome I have been given whenever I have visited. This has been just one outstanding aspect out of the many things which combine to make Belmore Lodge such a special place
Daughter of respite resident at Belmore Lodge

Thank you and all the lovely, polite, hardworking staff for a wonderful Christmas Day lunch, you all made us feel very welcome and it was great to spend this special day with my Father
Penny, daughter of resident at Belmore Lodge

I would just like to thank you and all of your staff for the lovely care that you gave not only to Mum but to me as well, she was very happy and felt very secure and safe with you all
Alison, daughter of resident at Belmore Lodge

Thank you all for the love and care you gave our relative during her stay
Relative of resident at Belmore Lodge

We were very impressed with Belmore Lodge and always received a warm welcome, please pass on our thanks to the staff who were always polite, helpful and cheerful
Clare, daughter of resident at Belmore Lodge

We would like to express our sincere gratitude for all that you have done for our Mum, she could not have been in kinder or more professional hands. The cheerfulness and personal contact meant a lot to Mum 
Peter, son of resident at Belmore Lodge

A big thank you for our relatives 90th Birthday, every effort was made to accommodate us all 
Thelma, relative of resident at Belmore Lodge

I have been very impressed with the level of care and kindness my Mother has been shown by staff of all levels, the home manager shows strong leadership, with the result that any issues are dealt with quickly and positively. I can thoroughly recommend the excellence of this care home
Pauline, daughter of resident at Belmore Lodge

Thank you all for your loving care, it was greatly appreciated and comforting to know
Rosalie, relative of resident at Belmore Lodge

Thank you for all the love and support you have shown my family and I
Friends of Belmore Lodge

I have just had a wonderful stay at Belmore Lodge, it is so friendly and welcoming - it has been a long time since I have eaten so well. I have been involved in a wide variety of activities and trips, I never knew a care home could be so much fun!
Barbara, respite resident at Belmore Lodge

To all the staff at Belmore Lodge, thank you for making my birthday so lovely, the card you gave me, gift, cake and singing of happy birthday - I will never forget 
Mary, resident at Belmore Lodge

Deepest thanks to the team at Belmore Lodge for taking Mum into your family and caring for her, I am grateful knowing she was safe, warm and cared for 
Pam, daughter of resident at Belmore Lodge

Thank you for all the love and support you have shown my family and I 
Kelly, friend of Belmore Lodge

You were all so kind and helpful to us
Hilary, relative of resident at Belmore Lodge

Thank you for all the care given to our relative, I know he was happy with you and everything was just right and in particular I thought the staff were excellent, the small touches were very nice - like the flowers in the room
Adrienne, relative of resident at Belmore Lodge

I have been extremely pleased with the professional, relaxed way all the staff carry out their duties. It starts at reception when all queries are dealt with a smile, cleaners, carers, caterers, nurses are all brilliant, with the very helpful Home Manager co-ordinating things. Entertainment including trips out is all included! Better than a 5-star hotel!
Solicitor of Resident at Belmore Lodge

Thank you to the carers and nurses who looked after my relative so well, he was happy and comfortable as he could be at Belmore Lodge
Relative at Belmore Lodge

I cannot speak highly enough about this nursing home and the staff that work there. For the time my Dad was at Belmore Lodge, the staff were excellent, they maintained his dignity and went that extra mile to ensure Dad was comfortable, safe and well looked after - nothing was too much trouble.
Kirstie, daughter of resident at Belmore Lodge

How thankful my husband and I have been for the fantastic service and care from all the lovely staff, the manager and her team were so very helpful to us, especially as we live overseas, we thank them from the bottom of our hearts
Elaine, daughter-in-law of resident at Belmore Lodge

My respite care stay is coming to an end and I will definitely miss this place, all the staff have been so friendly and kind, nothing is too much trouble and they are truly
wonderful people. The whole experience was like staying in a top class hotel with care
Respite resident at Belmore Lodge

Thank you for the wonderful send off you organised on our behalf for Mum, who was there commented on what a lovely facility you run and how well you and the team had looked after Mum, I will be eternally grateful for how she turned around in these preceding months and that she was able to live out her end days at Belmore Lodge which was her home
Paul, son of resident at Belmore Lodge

I found the staff to be very friendly, approachable, thoughtful and caring, I could not have been made more welcome. Belmore Lodge and its staff made a very good impression on me and on leaving I felt confident in knowing that my relative is now living in a very happy, caring community
Sheila, relative of resident at Belmore Lodge

We cannot thank you enough for the way you have cared for Mum, on one could have asked for more, the care and attention and communication with myself made it so much easier for me, knowing she was in the best of hands 
Daughter of resident at Belmore Lodge

You have all been an exemplary group of people from beginning to end
Relative of resident at Belmore Lodge

The staff are caring, professional, emphatic and compassionate. They are friendly and engaging all of the time, they are kind to each other which means staff morale is high. Our expectations of Belmore Lodge were that our dad is warm, cared for and safe - they have exceeded our expectations.
Kirstie, daughter of resident at Belmore Lodge

Thank you most sincerely for the generous donation of £377.05 collected during your year of sponsorship towards St Mark’s Church, by residents and staff holding various fundraising events during that time.

We do appreciate the fact that you think of us and care for the work that we are trying to do, and your donation will, with your permission, go towards meeting the costs we have in the restoration of the organ.

Once more thanks for your generosity.