New Care Enquiries
If you’re seeking care for a loved one, our experienced team is here to assist you.
You can ask any questions you may have about your loved one’s care, request a brochure, or book a tour of our home.
01202 403180
Enquiry Form
If you’d prefer to leave us a message and for our Customer Service Advisor to contact you, please complete the form below and we’ll respond within one working day.
where to find us
More ways to get in touch
Concerns
If you have a concern about any aspect of our service, whether inside or outside the home, please speak to the Home Manager who will try to put things immediately right for you. If you wish to put your concern in writing, please send us an email by clicking the button below.
Compliments
Compliments are lovely to receive and the team really appreciates receiving them, so if you want to acknowledge something exceptional, it would be greatly appreciated. You can write to your Home Manager/the Directors of Colten Care to let them know your thoughts by clicking the button below.
Suggestions
Suggestions are always welcome, big or small. If you have any suggestions that would help us improve our service, we’d love to hear from you. We always endeavour to listen and act upon feedback.
Business Enquiries
If you’re a business or professional looking to make contact with someone at Bourne View or Colten Care, please send an email detailing the nature of your enquiry, with your full name and contact details, to enquiries@coltencare.co.uk
Work for us
We’re always delighted to hear from caring professionals who would like to join our team. Bourne View is one of 21 luxury care homes across Dorset, Hampshire, Wiltshire and West Sussex. All of our care homes have been rated as ‘Outstanding’ or ‘Good’ by the CQC, which is our national regulator. If a career in elderly care is for you, you want to work for Colten Care.
