The care sector is highly regulated and compliance is fundamental. As well as the usual management responsibilities any major employer expects to have, we operate under very strict rules set down by our regulator, the Care Quality Commission.
From October 2014 a new set of regulations came into force, which will now give homes an overall rating of: 'Outstanding', 'good', 'requires improvement' or 'inadequate'. Each home has an unannounced inspection by the CQC following which a report is published, available on the home's website or at the reception of the home. This report indicates the overall rating of the home and provides significant detail behind the rating which includes resident, relative and staff feedback. Our home managers will be more than happy to talk through their home’s report