Administrator

Administrator / Receptionist

Based at Bourne View in Poole, Dorset

**32 hours per week, 9 am to 5 pm, including every weekend (includes paid breaks)**

From £12.21  up to £13.71 per hour

**At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more**

Our Administrators / Receptionists provide a variety of administrative support to our care homes and home managers. You will carry out administration duties in a way that is friendly, efficient, professional and timely. The administration duties include email and postal correspondence, handling telephone enquiries, client admission and occupancy records, financial management tasks and basic recruitment administration. You will also be responsible for the front desk, meeting and greeting residents, relatives and visitors with a warm welcome and providing the highest possible standard of customer care.

Working with us offers you a superb range of benefits including:

• Paid breaks
• Excellent inductions, training and ‘on the job’ support
• Friendly team and great support network of internal professionals
• Real career progression opportunities
• Reward for you if you recommend others to work for us
• Annual pay review
• Additional hours / overtime opportunities to suit your circumstances
• Choice of hot or cold meals and drinks on duty
• Free uniforms
• Contributory pension scheme
• Background checks at no cost to you

About You

You are an efficient and competent Administrator or Receptionist with a proven track record in this line of work. You have excellent customer service and communication skills and share our goal of delivering excellence in person centred care. Your literacy and numeracy will be of a high standard, with a good working knowledge of Microsoft Office including Excel spreadsheets. It is essential that you are flexible, approachable, well organised, with the skill to prioritise and take appropriate action. You’ll enjoy being busy and ‘multi-tasking’ on a daily basis. Your personality and values will ideally match our own: friendly, kind, individual, reassuring and honest.

About Us

We’re an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do.

We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and 7 are outstanding by the CQC, our national regulator.

If a career in elderly care is for you then you want to be part of the team at Colten Care.