Colten Care Retains Top 20 Place

Colten Care has reconfirmed its status as a leading ‘mid-size large’ provider, the category for those with 13 to 24 homes, on the public review site Carehome.co.uk.

It’s presence in the top rank for an eleventh year follows 2,217 independent ratings by residents, families and community contacts, 226 of which were posted in the past twelve months.

Operating in Hampshire, Dorset, Wiltshire and West Sussex, Colten Care has 21 care homes, seven of which are rated Outstanding by the Care Quality Commission.

Among four homes with the maximum ten-out-of-ten score on Carehome.co.uk is Outstanding-rated Kingfishers in New Milton.

A recent review of Kingfishers, by Mary, reads: “I have been a resident of Kingfishers for five months following a stay of three months in 2024.

“All the time I have been here I have felt safe and secure and well cared for. The whole home feels like a very well-run ship in which the teams all work well together and are always willing to help.”

Mark Aitchison, Colten Care’s Chief Executive, described Carehome.co.uk ratings as a ‘powerful validation’ since they are entirely based on independent public reviews.

“Maintaining a leading group score for an eleventh year, with four homes achieving a full 10/10, underlines our claim to be the highest-rated care home group of our scale in the UK.

“It’s an especially noteworthy achievement because all 21 of our homes provide nursing care, and four offer specialist dementia services supported by Admiral Nurse input. Expert, professional nursing is a cornerstone of our care philosophy.”

Elaine Farrer, Chief Operating Officer and a registered nurse, said the results coincide with a growing national focus on later-life planning.

Elaine said: “As the population aged 80 and above continues to rise, particularly in the kind of rural and coastal regions where we operate, the demand for skilled nursing support is intensifying. With advancing age comes greater frailty and complex medical need, making access to dedicated nursing provision ever more essential.”

As well as Kingfishers, Colten Care’s New Forest cluster homes are Linden House, Court Lodge and Belmore Lodge in Lymington, Woodpeckers in Brockenhurst and Avon Reach in Mudeford.

For more information visit www.carehome.co.uk.