Reviews and Testimonials

I visited a dear friend and was delighted to find how brilliant the home is, exactly like a home.  The staff are all very friendly and helpful.  Nothing was too much trouble.  I witnessed how caring and helpful the staff were towards my friend.  When I left, I felt very happy to leave my dear friend in such a great place.  Thank you so much. 

Friend of Resident at Court Lodge

My mother joined Court Lodge a year ago.  This was a difficult decision to make. Having said that, in the last year she has been so well cared for and has company 24 hours a day. The actual care is excellent from reception who are always helpful and smiley. Nurses and health care assistants who are kind and professional. Kitchen and waiting staff who provide wholesome food with encouragement and a friendly cuppa and a treat in my mum's room. My mum's room is always immaculate and the laundry beautifully washed and ironed.  The grounds are well kept and residents encouraged to plant and water small areas and walk. The entertainment staff are great, always enthusiastic. Good communication from management which is vital.

Daughter of Resident at Court Lodge

Sending my sincere thanks to everyone at Court Lodge who has taken care of my father over the past 2 years. You have all been such a wonderful team and I've been impressed by the quality of care that has been given to dad. He has been so well looked after by everyone and it has been lovely to feel like part of the family when we have visited.  All of the wider family also send there thanks too including my puppy Luna who has enjoyed exploring the garden as well as dad's room. You are very special people and I want to send you my best wishes and grateful thanks for all the help, support and kindness that you have shown across all staff categories at Court Lodge.  From the brilliant carers, nursing team, caterers and reception staff along with Rebeca. 

Son of Resident at Court Lodge

I'd like to express my heartfelt thanks to you and all your staff for the care and assistance given to mum.  I always felt mum was in a good place.  Please pass on my thanks and best wishes to all who cared for her.

Daughter of Resident at Court Lodge

Just a quick message to say thank you for the excellent care mum is receiving at Court Lodge by your team. She could not be in a better place.  The medical care she is receiving keeping her calm is exactly what we want for her.  We have been made especially welcome to visit any time day or night. After decades working as a senior manager in the Health and Safety Executive I can't help but notice what your staff do and how they do it. The Colten Care management system, along with its supervision, instruction and training produces the right practices and behaviours.

Son of Resident of Court Lodge 

The manager and her team at Court Lodge really are outstanding.  There is such a lovely atmosphere throughout the building and the care my mother-in-law receives is excellent.  From the moment we phoned up to enquire about respite care to the day she became a full time resident the staff have been kind, caring and highly professional. The food is wonderful and there are lots of activities for the residents to take part in.  My mother-in-law is extremely happy here.  I would encourage anyone looking for a care home in Lymington for their relative or friend to make sure Court Lodge is on their list of homes to consider.

Daughter-in-law of Resident at Court Lodge

From the first call I made to Court Lodge, I was assured I was taking the right steps for my mother after a long stay in hospital.  This has proved to be exactly the case and I have already recommended Court Lodge to a colleague. The level of care, attention to detail and desire of the entire team to deliver dignity, warmth and compassion is extraordinary with laughter ringing out from the coffee room, dining room and garden on a sunny day. My mother has enjoyed trips around the magnificent grounds in her wheelchair, having her hair washed, her nails trimmed and looks so pretty in her clean, freshly ironed clothes. The companions are full of joy, the nursing team is sincere and competent. The menu is exceptional and all the food I have seen is fresh and enticing.

Daughter of Resident at Court Lodge

I just wanted to say a huge THANK YOU to whoever took my mother out in the grounds in her wheelchair yesterday.  That's the first time she has been out in the fresh air since 30th March. I'm absolutely made up that whoever took her managed to negotiate her horrendous claustrophobia in the lift too!  The whole care team seems sensitive to her disabled leg, the food look delicious and the atmosphere is really jolly every time I come in.  All the residents seem very content despite all the complex challenges being faced. My mind is completely at rest with her in your care. 

Daughter of Resident at Court Lodge

I would like to take this opportunity of thanking all of you for looking after my mother whilst she was in Court Lodge.  She was always very complimentary about you all and the care she received.

Family of Resident at Court Lodge

Thank you for taking such good care of Mabel and for everything you all do.

Family of Resident at Court Lodge

To everyone at Court Lodge who care for my Dad.  Many thanks for all your brilliant care.

Son of Resident at Court Lodge

I would like to thank you for the things you are doing to make my mother feel at home at Court Lodge.  She really appreciated having her hair done last week, it's something this is important to her.

Daughter of Resident at Court Lodge

A big thank you for your wonderful care of Raymond.  Without your help his recovery from his hip operation during a pandemic would not have been so speedy and would have been a lot harder.  I am sure he will miss you all and the fantastic food, cakes and treatments he has had.  He looks so much healthier and younger since staying with you.

Family of Resident at Court Lodge

Thank you so much for making Dad's first year so positive.  It's a massive thing for someone when they finally decide to leave their own home and move into residential care.  It was a very difficult decision for Dad.  So it takes special people to make that possible.  You made the change a positive one.  You and the wonderful staff at Court Lodge made a big difference to him and also to us.  You can't have done anything more.  The biggest thing anyone could have done actually.  We have all relaxed since Dad moved in knowing he is safe.

Daughter of Resident at Court Lodge

I have been impressed with the professionalism and care given to my mother through difficult times. The manager keeps me regularly informed of the care given, including pictures of residents and staff, their activities and news. I managed to visit my mother for the first time in 10 weeks, via a Perspex screen cleverly fitted to the main door and an area screened off for privacy. Great sensitive work..

Son of Resident at Court Lodge

As well as the wonderful level of care and support she receives, we’ve been impressed with Colton Care’s response to the crisis, the communication we receive and the efforts to accommodate all your residents’ needs.

Daughter of Resident at Court Lodge

Court Lodge in Lymington is an excellent place where everyone would want their parent to be. The staff are so caring and friendly and treat mum with dignity. This COVID crisis, they have been superb! They had PPE and operations ready to protect residents. They have been operating Skype so we can talk to mum during lockdown. Nothing is too much trouble.

Daughter of Resident at Court Lodge

I have been so impressed with the care that my aunt has received over the last 6 months since she moved to Court Lodge. Nothing is too much trouble, and communication ha been very good. As a GP myself, I know excellent care when I see it.

Niece of Resident at Court Lodge

I hope you are keeping well, we are as ok as one can be at this time, I miss dad a lot but I am not worried about him thanks to you and all the amazing staff. Keep safe and well thinking of you all.

Daughter of Resident at Court Lodge

Just wanted to drop you a line and say thank you so much for helping our relative to talk on the phone. I really do appreciate it. Thank you for all the nurses and carers and everyone else.

Daughter of Resident at Court Lodge

Where do I begin. I feel Tom as manager you only get to deal with things when they are not going as they should, family conflicts, or the end when families are incredibly distress. It is clear that you run and manager a very caring, positive and phenomenally efficient residency.

Grandson of Resident at Court Lodge

For looking after our dad, grandad, great grandad. With love from us all.

Family of Resident at Court Lodge

I hear you have had an ipad session with our mum helping her on Face Time. Wow that is a tremendous achievement.

Relative of Resident at Court Lodge

Thank you all for all your caring kindness, nothing ever seemed to much trouble. We both appreciated all you did. May god bless you all & keep you well in these difficult days.

Daughter of Ex Resident at Court Lodge

Just wanted to drop you a line and say thank you so much for helping mum and I to talk on the phone. I really appreciated it. It cannot be easy for you all during these difficult times and I hope you all stay safe and well.

Daughter of resident at Court Lodge

I am writing to express my appreciation for the way I was looked after during my recent stay at Court Lodge. Despite the difficulties caused by the coronavirus epidemic your staff remained cheerful and helpful. I was impressed by the high standard of the accommodation and was very comfortable in my room. I was also fortunate to have a balcony overlooking the garden.

Ex respite resident at Court Lodge

We think we can set up an ancient ipad to use for mummy to receive Face Time calls. Keeping it as simple as possible, all being well. Anticipating that contact is only going to get harder, this may help us all feel less isolated from each other. Thank you so much and take care of yourselves.

Daughter of resident at Court Lodge

Thank you again for all you have done to allow our Aunt to join you so quickly. And thank you for going to my Aunts room this afternoon to see if she wanted to Skype. That went well!!

Nephew of resident at Court Lodge

Thank you for my present card and fabulous cake. You certainly made my birthday special.

Resident at Court Lodge

To all the staff at Court lodge. We want you to know how much we apricated you’re amazing work and dedication to our mum and all your residents, safe, well and in good spirits. We are heart broken not to be able to celebrate mum’s big birthday in April but knowing you will make a fuss of her is a great comfort.

Daughters of resident at Court Lodge

Mum enjoyed the company of all the staff. The food was lovely, and we all appreciated mums 80^th birthday party held for her in the quiet lounge. She so enjoyed the trips out especially having a larger with her pub meal.

Daughters of resident at Court Lodge

Court Lodge is like home from home. The carers are wonderful and looked after mum with such care and attention. Nothing was too much trouble. We are so grateful.

Daughter of resident at Court Lodge

Thank you all for your wonderful care and kindness shown to me during my stay. I’m very grateful.

Ex- Respite Resident Of Court Lodge

The care you all gave was respectful and attentive, along with the beautiful clean environment, it was such a comfort to us all. You are a wonderful team.
Daughter Of Resident Of Court Lodge

Mum received the most excellent care at Court Lodge. We couldn’t have asked for anything better. All the family were made most welcome and well looked after.

Daughter of Resident At Court Lodge

All the staff at Court Lodge are just brilliant. The Home Manager has been great: sorted, kind professional…a great guy. The nursing staff are attentive, warm loving, professional and correct in every way. The catering staff are fun, giving, capable and kind. Thank you for looking after mum.

Son of Resident at Court Lodge

Thank you for the kind and gentle care you gave Mu, everyone was made welcome and very well fed when visiting! The atmosphere is so homely and friendly - we couldn't have asked for anything better
Daughter of Resident at Court Lodge

We researched care homes locally and chose Court Lodge and it proved a good decision - the home was welcoming, the staff very friendly and helpful and our mother-in-law immediately liked being there
Son-in-law of Resident at Court Lodge

From the very first visit, I was greatly impressed by the friendliness, the lovely relaxed atmosphere and everyone was smiling - nothing was too much trouble and Mum very quickly settled into her room which overlooked the garden. I was able to relax and recover knowing she was being well looked after and above all was happy
Daughter of Resident at Court Lodge

We as a family would like to put on record our appreciation for the care you gave Mum during her stay with you and we will be forever gratwful
Daughter of Resident at Court Lodge

I would like to thank everyone for all you did for Mum, she was very well cared for and everybody did so much for her
Daughter of Resident at Court Lodge

Thank you so much for making our Diamond Wedding Anniversary such a special memorable day
Resident at Court Lodge

Thank you so much for the kindness and care you showed to our Mum, she loved joining in the activities and loved the garden 
Family of Resident at Court Lodge

Thank you all and for the hard work you put into our Harvest Festival - enjoyed by all and it was such a grand day, all the staff made sure we were all comfortable and looked after
Resident at Court Lodge

The staff are all very caring, knowledgeable and friendly. The home provides a superb environment and they clearly have robust processes in place, with plenty of staff, to provide safe and effective care. The premises are of high quality and have a welcoming feel
Son of Resident at Court Lodge

Very good stay at Court Lodge, very comfortable with a lovely good view of the garden and surrounding house. The atmosphere is excellent, with the feeling of security, comfort and always someone to talk to
Lilian, resident at Court Lodge

I cannot put into words how grateful we are for the care and friendship you extended, not just to our Dad, but to us all. The welcome we received was always warm and friendly, and all the staff without exception went the 'extra mile'
Karen, daughter of resident at Court Lodge

I had never been in a nursing home before and had very little idea what to expect, as it turned out I could not have wished to have been in a better place. I enjoyed the room, the food and I was particularly impressed at the wonderful attitude of the staff 
David, respite resident at Court Lodge

Thank you and your staff for looking after our Mother with such kindness, understanding and care. She was in a wholly pleasant environment where she was both comfortable and happy
Peter, son of resident at Court Lodge

We would like to say a big thank you for the wonderful surprise celebration you gave to mark our 62nd wedding anniversary - a day we will not forget!
Jean, relative of resident at Court Lodge