Reviews and Testimonials

9.9

Carehome.co.uk is the UK’s leading independent care home website. The review score is made up of a ‘Quality Score’ relating to the rating, and a ‘Quantity Score’ relating to the number of positive reviews.

Review score from 15 reviews

Review submitted by Helen M (Daughter of Resident/Service User) on Friday 23 October 2020. Review relates to October 2020.

We knew the minute we set foot in Newstone House that this was what we wanted for Dad and that he would be very happy here. My brother and I have not been disappointed. Dad has been here for just over three years and has been extremely well looked after. The staff are professional and caring and always very welcoming. Pre-Covid Dad enjoyed many trips out, including one specifically tailored to him where he visited the village where he was stationed at the beginning of the war. We were very impressed recently when staff worked very hard to make it possible for four family members to celebrate Dad’s 100th birthday at a socially-distanced party. They went beyond the call of duty to ensure that we all had a memorable and happy time. We can’t thank them enough for everything they’ve done for him over the years, and particularly over the last few difficult months. We would not hesitate to recommend Newstone House to anyone wanting first-class care for a family member or friend.

How likely would you be to recommend Newstone House? Extremely likely

  • Care / Support: Excellent
  • Staff: Excellent
  • Management: Excellent
  • Rooms: Excellent
  • Facilities: Excellent
  • Cleanliness: Excellent
  • Food & Drink: Excellent
  • Activities: Excellent
  • Safety / Security: Excellent
  • Value for Money: Good
  • Overall Standard: Excellent
  • Treated with Dignity: Excellent

Review submitted by Clive R (Son of Resident/Service User) on Monday 19 October 2020. Review relates to September 2020.

My father has been with you for over 3 years now, he was made to feel welcome from day one and settled in very quickly. He always feared going into a home because he thought "the days would hang heavy on his hands" but he has found that the days/weeks pass so quickly he doesn't have time to be bored as there is always plenty to do or get involved with. Pre covid he thoroughly enjoyed the trips out organised by the home and still talks about his visit to a safari park. The staff in his words are wonderful and can't do enough for him. My sister and I feel that we could not have found a better home for dad and are very happy with the care that he receives. A special thank you must go to the staff for everything they did to help dad celebrate his 100th birthday, it what a fantastic effort bearing in mind the current situation and very much appreciated by dad and the family.

How likely would you be to recommend Newstone House? Extremely likely

  • Care / Support: Excellent
  • Staff: Excellent
  • Management: Excellent
  • Rooms: Excellent
  • Facilities: Excellent
  • Cleanliness: Excellent
  • Food & Drink: Excellent
  • Activities: Excellent
  • Safety / Security: Excellent
  • Value for Money: Good
  • Overall Standard: Excellent
  • Treated with Dignity: Excellent

Review submitted by P S (Resident / Service User) on Wednesday 19 August 2020. Review relates to August 2020.

I have been here for two weeks; I have been perfectly comfortable. I feel very safe here.

How likely would you be to recommend Newstone House? Extremely likely

  • Care / Support: Excellent
  • Staff: Excellent
  • Management: Excellent
  • Rooms: Excellent
  • Facilities: Excellent
  • Cleanliness: Excellent
  • Food & Drink: Excellent
  • Activities: Excellent
  • Safety / Security: Excellent
  • Value for Money: Excellent
  • Overall Standard: Excellent
  • Treated with Dignity: Excellent

Review submitted by Graham C (Husband of Resident/Service User) on Monday 3 August 2020. Review relates to August 2020.

Newstone House has provided consistently high-quality care for my wife over the last two years. Both her physical and mental health have improved significantly during that time, leading to an obvious increase in happiness and reduction in anxiety, even as the illness continues to progress. Prior to the Covid lockdown interventions, I visited on most days and enjoyed the atmosphere, the various activities organised and the varied facilities available within the home. The overall achievement by the staff in creating a very liveable environment is the critical component in my wife's well being. During the pandemic, the home has managed to keep good communication between residents and family with video calls and more recently with carefully organised safe visits. These have demonstrated to us as a family that the home has managed to continue the high quality of care in all aspects through what must be a very difficult time.

How likely would you be to recommend Newstone House? Extremely likely

  • Care / Support: Excellent
  • Staff: Excellent
  • Management: Excellent
  • Rooms: Excellent
  • Facilities: Excellent
  • Cleanliness: Excellent
  • Food & Drink: Excellent
  • Activities: Excellent
  • Safety / Security: Excellent
  • Value for Money: Excellent
  • Overall Standard: Excellent
  • Treated with Dignity: Excellent

Review submitted by Liz A (Daughter of Resident/Service User) on Thursday 4 June 2020. Review relates to June 2020.

A fantastic home and wonderful staff who have made Mum feel so welcome. They are doing an amazing job under some currently difficult circumstances due to Covid 19. I have been very impressed. Mum seems very happy.

How likely would you be to recommend Newstone House? Extremely likely

  • Care / Support: Excellent
  • Staff: Excellent
  • Management: Excellent
  • Rooms: Good
  • Facilities: Excellent
  • Cleanliness: Excellent
  • Food & Drink: Excellent
  • Activities: Excellent
  • Safety / Security: Excellent
  • Value for Money: Good
  • Overall Standard: Excellent
  • Treated with Dignity: Excellent

Review submitted by Gary R (Brother of Resident/Service User) on Monday 1 June 2020. Review relates to June 2020.

I am extremely pleased to know that, with his present condition, my brother is a resident of Newstone House. How we would manage without Newstone House I cannot imagine and any alternative answer would not serve my brother as well as Newstone House.

How likely would you be to recommend Newstone House? Extremely likely

  • Care / Support: Excellent
  • Staff: Excellent
  • Management: Excellent
  • Rooms: Excellent
  • Facilities: Excellent
  • Cleanliness: Excellent
  • Food & Drink: Excellent
  • Activities: Excellent
  • Safety / Security: Excellent
  • Value for Money: Excellent
  • Overall Standard: Excellent
  • Treated with Dignity: Excellent

Review submitted by Michael Y (Son of Resident/Service User) on Sunday 24 May 2020. Review relates to April 2020.

I have been impressed with the atmosphere of work and care, every time I visit the home. The staff make sure the comfort and wellbeing of the residents are paramount and always show respect regarding their requirements, condition and in communication about issues and their concerns. Staff are all very positive and personal in their understanding of residents and keen to understand if the home and staff are fulfilling requirements to a high standard. During this Covid-19 epidemic, they have taken the risks and made the commitment to carry on in the duties and roles in order to make sure all the residents are safe and cared for - we cannot thank them enough. A key factor is the Newstone leadership team who set the standards and keep the discipline of task and quality of the care process, which reassures and ensures everyone, contractors, staff and residents, safe. This sacrifice should be recognised/rewarded directly by the senior team now, and not forgotten when Covid-19 crisis is past.

How likely would you be to recommend Newstone House? Extremely likely

  • Care / Support: Excellent
  • Staff: Good
  • Management: Excellent
  • Rooms: Excellent
  • Facilities: Excellent
  • Cleanliness: Excellent
  • Food & Drink: Good
  • Activities: Good
  • Safety / Security: Excellent
  • Value for Money: Good
  • Overall Standard: Excellent
  • Treated with Dignity: Excellent

Review submitted by Stuart M (Son of Resident/Service User) on Tuesday 12 May 2020. Review relates to May 2020.

Throughout the three years, my mother has been cared for at Newstone, I have only had praise for the kindness, cleanliness and professionalism all staff have shown towards Mum. Every time I visit I see a smiling face, but if there has been a health problem with Mum I immediately have a phone call. Dementia is a terrible disease but staff at Newstone somehow, I don’t know how, make light work of it. This is undoubtably down to training and the professionalism of all those involved, from cleaning staff to the manager. Green and Red shirts make my mum feel dignified and for that I will always be grateful. My thanks as ever for caring.

How likely would you be to recommend Newstone House? Extremely likely

  • Care / Support: Excellent
  • Staff: Excellent
  • Management: Excellent
  • Rooms: Excellent
  • Facilities: Excellent
  • Cleanliness: Excellent
  • Food & Drink: Excellent
  • Activities: Excellent
  • Safety / Security: Excellent
  • Value for Money: Excellent
  • Overall Standard: Excellent
  • Treated with Dignity: Excellent

Review submitted by L P (Resident / Service User) on Tuesday 28 April 2020. Review relates to April 2020.

The staff is great and the food is great. The other residents are very friendly.

How likely would you be to recommend Newstone House? Extremely likely

  • Care / Support: Excellent
  • Staff: Excellent
  • Management: Excellent
  • Rooms: Excellent
  • Facilities: Excellent
  • Cleanliness: Excellent
  • Food & Drink: Excellent
  • Activities: Excellent
  • Safety / Security: Excellent
  • Value for Money: Excellent
  • Overall Standard: Excellent
  • Treated with Dignity: Excellent

Review submitted by Jenny C (Daughter of Resident/Service User) on Friday 6 March 2020. Review relates to December 2019.

Review of Singing Barmaid evening - a well organised and stimulating evening which had all participants tapping their toes, singing and (those who could) dancing. Good to see so many in the lounge when it is usually nearly empty. Would love to see it a regular feature on the programme.

How likely would you be to recommend Newstone House? Extremely likely

  • Care / Support: Excellent
  • Staff: Excellent
  • Management: Excellent
  • Rooms: Excellent
  • Facilities: Excellent
  • Cleanliness: Excellent
  • Food & Drink: Excellent
  • Activities: Excellent
  • Safety / Security: Excellent
  • Value for Money: Excellent
  • Overall Standard: Excellent
  • Treated with Dignity: Excellent

Review submitted by I G (Resident / Service User) on Tuesday 3 December 2019. Review relates to November 2019.

Swinging doors in the corridor very noisy. A big thank you to the staff for their excellent care.

How likely would you be to recommend Newstone House? Extremely likely

  • Care / Support: Excellent
  • Staff: Excellent
  • Management: Excellent
  • Rooms: Good
  • Facilities: Good
  • Cleanliness: Excellent
  • Food & Drink: Good
  • Activities: Good
  • Safety / Security: Excellent
  • Value for Money: Good
  • Overall Standard: Excellent
  • Treated with Dignity: Excellent

Review submitted by M W (Resident / Service User) on Tuesday 26 November 2019. Review relates to November 2019.

Impossible to paise the care, kindness and friendliness sufficiently. I was thoroughly spoilt by everyone. Will recommend Newstone House and Colton care in the highest and warmest terms.

How likely would you be to recommend Newstone House? Extremely likely

  • Care / Support: Excellent
  • Staff: Excellent
  • Management: Excellent
  • Rooms: Excellent
  • Facilities: Excellent
  • Cleanliness: Excellent
  • Food & Drink: Good
  • Activities: Don't Know
  • Safety / Security: Excellent
  • Value for Money: Excellent
  • Overall Standard: Excellent
  • Treated with Dignity: Excellent

Review submitted by B B (Resident / Service User) on Tuesday 8 October 2019. Review relates to September 2019.

Everyone, without exception, has been caring, kind, friendly and helpful throughout my stay.

How likely would you be to recommend Newstone House? Extremely likely

  • Care / Support: Excellent
  • Staff: Excellent
  • Management: Excellent
  • Rooms: Excellent
  • Facilities: Excellent
  • Cleanliness: Excellent
  • Food & Drink: Excellent
  • Safety / Security: Excellent
  • Value for Money: Excellent
  • Overall Standard: Excellent
  • Treated with Dignity: Excellent

Review submitted by Marcus C (Resident / Service User) on Tuesday 13 August 2019. Review relates to August 2019.

Had a very good time staying at Newstone House.

How likely would you be to recommend Newstone House? Extremely likely

  • Care / Support: Excellent
  • Staff: Excellent
  • Management: Excellent
  • Rooms: Excellent
  • Facilities: Excellent
  • Cleanliness: Excellent
  • Food & Drink: Excellent
  • Activities: Good
  • Safety / Security: Excellent
  • Value for Money: Excellent
  • Overall Standard: Excellent
  • Treated with Dignity: Excellent

Review submitted by J S (Resident / Service User) on Wednesday 8 May 2019. Review relates to April 2019.

I am very comfortably accommodated here and the establishment has a lovely atmosphere.

How likely would you be to recommend Newstone House? Likely

  • Care / Support: Good
  • Staff: Excellent
  • Management: Excellent
  • Rooms: Good
  • Facilities: Good
  • Cleanliness: Excellent
  • Food & Drink: Good
  • Safety / Security: Excellent
  • Value for Money: Good
  • Overall Standard: Excellent
  • Treated with Dignity: Excellent
  • Visit our reception to view our 'Our Values' book, a collection of memories, stories and photos illustrating life at Newstone House
  • Read a selection of our resident and relative testimonials below:
  • We just wanted to say a huge "thank you" to everyone there looking after Mum for all of these years.  As you know, Mum came to you over five years ago in an extremely poor state of health.  Not only did you manage to treat her condition enabling her to heal, which is a total credit to your Nursing Team and their dedication, but you provided her with the upmost care, compassion, kindness and friendship from you all.  It was a difficult reality to have Mum in a Nursing Home, something that none of us had ever expected or knew anything about but we had no other option.  We are now very grateful for everything that was done for Mum and we know that she received the very best care whilst she was with you. During the difficult times that we are all under with Covid, it broke our hearts not to be able to visit Mum as often as we had been but we knew that she was receiving the best care, which made the restrictions more bearable.  We knew you were keeping her safe and well.  We know at times Mum presented various challenges along the way and we thank you again for your kindness and understanding.  There are so many of you that we would like to thank, as we felt that Mum had become part of your Newstone family, and we feel that you really cared for her more than Mum just being a resident.
    Son of Resident at Newstone House

    05 February 2021
  • Thank you for your care of my mother. She was settled and content with you and made the best of her last few months in very trying circumstances. My Father and I are very grateful for all you did for her.
    Residents at Newstone House

    03 February 2021
  • My father has been with you for over 3 years now, he was made to feel welcome from day one and settled in very quickly.  He always feared going into a home because he thought "the days would hang heavy on his hands" but he has found that the days/weeks pass so quickly he doesn't have time to be bored, as there is always plenty to do or get involved with.  Pre Covid, he thoroughly enjoyed the trips out organised by the home and still talks about his visit to a safari park. The staff, in his words, are wonderful and can't do enough for him.  My sister and I feel that we could not have found a better home for dad and are very happy with the care that he receives.  A special thank you must go to the staff for everything they did to help dad celebrate his 100th birthday.  It was a fantastic effort, bearing in mind the current situation, and very much appreciated by dad and the family.
    Son of Resident at Newstone House

    19 October 2020
  • I must record how absolutely impressed I am with the treatment, care and attention she received from everyone at the home.  My mum was always exceptionally well looked after and treated with the utmost respect and regard for her dignity. Many of the staff appeared very affectionate towards her an I am sure that this was instrumental in my mum feeling comfortable, happy and secure for the last years of her life.  I know that I speak for both my brothers when I express my gratitude for all that was done at Newstone House to look after my mum's physical, emotional and mental needs during her time with you.  Like a lot of people, I believe that care workers are terribly undervalued when the job that you all do is so especially important.
    Son of Resident at Newstone House

    28 September 2020
  • We'd like to thank all the staff who so kindly and lovingly looked after our mother.  You all do a very special job.  So glad she spent her last days with you.
    Daughter of Resident at Newstone House

    27 September 2020
  • Newstone House has provided consistently high quality care for my wife over the last two years. Both her physical and mental health have improved significantly during that time, leading to an obvious increase in happiness and reduction in anxiety. Prior to Covid lockdown interventions, I visited on most days and enjoyed the atmosphere, the various activities organised and the varied facilities available within the home. The overall achievement by the staff in creating a very liveable environment is the critical component in my wife's well being. During the pandemic, the home has managed to keep good communication between residents and family with video calls and more recently with carefully organised safe visits. These have demonstrated to us as a family that the home has managed to continue the high quality of care in all aspects through what must be a very difficult time.
    Husband of Resident at Newstone House

    06 August 2020
  • I want to thank you for the work of your colleagues and yourself in developing your plans on visiting. For my family, using the Ph1 screen approach has been great. I think it has worked well for my wife, as she can see us looking "normal". You and your staff have clearly done an incredible job in keeping residents safe during the past few months.
    Husband of Resident at Newstone House

    31 July 2020
  • Thank you Thank you for everything you have done for Mum to make her time with you happy and enjoyable. I know it’s the Dementia that took her in the end and we certainly lost her a long time ago. We all appreciate everything up until the end.

    Daughter of Resident at Newstone House

    06 July 2020
  • A fantastic home and wonderful staff who have made Mum feel so welcome. They are doing an amazing job under some currently difficult circumstances due to Covid 19. I have been very impressed. Mum seems very happy.

    Daughter of Resident at Newstone House

    18 June 2020
  • Hi April, my daughter and I visited my wife Roni last Tuesday, using your new system in the reception. It was great to be able to see Roni and to talk to her so easily. She is looking really healthy, you and your staff have looked after her so well through all these tough times. Roni had what looked like shingles according to the doctor, but you were on to it quickly and it did not have time to get a hold so she clearly has not been in pain from it. Thanks to all off you at the home, best regards,

    Family of Resident at Newstone House

    12 June 2020
  • I am extremely grateful for the very high-quality care my mum received every day. She was looked after wonderful well by kind, caring, sensitive and compassionate staff.
    Daughter of Resident at Newstone House

    01 June 2020
  • Thank you for all your care for my father. Nothing was ever too much trouble; his room and clothes were always looked after with such care and you ensured he had the food that he enjoyed. Thank you for helping to make the last 4 ½ year at Newstone as good as they could be.
    Daughter of Resident at Newstone House

    01 June 2020
  • Thank you so much for looking after our Dad so well over the years. We wish you all well during these difficult times. The residents at Newstone are very lucky to have you all coming for them so well.
    Daughter of Resident at Newstone House

    01 June 2020
  • Throughout the three years, my mother has been cared for at Newstone, I have only had praise for the kindness, cleanliness and professionalism all staff have shown towards mum. Every time I see a smiling face, but if there has been a health problem with Mum, I immediately have a phone call. Green and Red shirts make my mum feel dignified and for that I will always be grateful.
    Daughter of Resident at Newstone House

    01 June 2020
  • Thank you for making Mums special day a lovely one for her at 89 years young. As you know, she is quite a character and has had quite a life. I’m very grateful to you, especially as I am aware that the current circumstance places an extra burden on you all there.
    Daughter of Resident at Newstone House

    28 May 2020
  • Things must be tough for you all. What a wonderful job you do at the best of times, now we have the worst of times! I wish I could put you on a magic carpet to visit my garden.
    Relative of Resident at Newstone House

    28 May 2020
  • Thank you so very much for all your kindness, care and tolerance towards Dad he really was quite a character. He couldn’t have wished for better.
    Daughter of Resident at Newstone House

    28 May 2020
  • Many thanks for your card received today. As you can imagine it has taken a few days to get my head around the fact that my husband has gone. The family would like to say thank you for the bottom of our hearts for the care you all gave to home.
    Wife of Ex Resident at Newstone House

    28 May 2020
  • My Mum spent the last 3 years of her life at Newstone House. She died in 2015 but I have never forgotten how cheerful and caring the staff were to us both. I pray you will stay safe and strong. You do a fantastic job at the best of times.
    Daughter of Ex Resident at Newstone House

    28 May 2020
  • Just to say Hello! This wont last forever so I hope we will see you soon. Take care & thank you to your fab carers!
    Family of Resident at Newstone House

    28 May 2020
  • Over the last two years the words “thank you” are completely and utterly inadequate in this situation, but I really want to convey to you all, each and every member of staff the enormous gratitude I feel for the way you cared for Mum during her time with you. From the first day, I knew she was in safe hands and I was so impressed by the kindness, compassion, patience, sensitivity and understanding you all showed towards her.
    Daughter of Ex Resident at Newstone House

    28 May 2020
  • I knew a little about Dementia at the start, I now know much more. I am in awe of the way you all work so hard, with great dedication while at the same time, displaying such good humour. Not an easy task. You have all been an enormous support to me.
    Daughter of Resident at Newstone House

    28 May 2020
  • This is a huge Thank you for the magnificent cake you made for my birthday yesterday. The cake tasted and looked delicious. Thank you for the card, chocolate, and photo frame. All greatly appreciated and made it a very special day for me.
    Resident at Newstone House

    28 May 2020
  • Dear Mr Aitchison, thank you for your letters, I have been thinking of you all, so it was lovely to catch up on all your news. Hopefully, when we return to normal, I will come and visit Newstone House. During my stay with you I made many friends, with staff, as well as residents. I was delighted to see you have achieved OUTSTANDING in your CQC inspection, thoroughly deserved in my opinion.
    Ex-respite at Newstone House

    27 May 2020
  • It was lovely to skype with my mother she is clearly being looked after very well and kept informed about everything. I just wanted to let you know how much we appreciate what you are all doing for our elderly loved ones. It must be hugely challenging and worrying for all of you. I am truly grateful for all you do.
    Daughter of Resident at Newstone House

    29 April 2020
  • Thank you all sincerely for looking after mum so kindly with your dedicated care. We are all safe in the knowledge that mum is safe in your hands.
    Daughter of Resident at Newstone House

    29 April 2020
  • Surprise flower delivery this morning from a resident to myself, I’m welling up!
    Customer Advisor at Newstone House

    26 March 2020
  • Having spent a very happy month at Newstone. I wanted to write and thank all the staff who made my stay so enjoyable. I will always recommend Colten Care to all my family and friends.
    Ex-Resident At Newstone House

    26 March 2020
  • I would like to share some feedback from a CQC inspector who was extremely positive about staff and a particular member of staff who she found to be supportive, kind and responsive to her queries. The team obviously made a lasting impression.
    Quality Manager at Colten Care Ltd

    26 March 2020
  • A review of Singing Barmaid evening- well organised and stimulating evening which had all participants tapping their toes, singing and (those who could) dancing. Good to see so many in the lounge.
    Daughter Of Resident At Newstone House

    26 March 2020
  • A really big thank you from all of our family for the love and friendship and care you gave our Dad whilst he resided at your home. Lots of love from us all.
    Family of Ex-Resident

    26 March 2020
  • Thank you to the carers of Newstone House, this afternoons visit was so unexpected which made it all the more enjoyable! Those two little words have become part and parcel in my vocabulary, so here they are again. THANK YOU!
    Ex staff member at Newstone House

    11 March 2020
  • Thank you for all your help and support with mum and for all your continuing support.
    Daughter of Resident at Newstone House

    11 March 2020
  • We cannot thank you enough for the truly wonderful care you gave to my father in the 20 months he was with you, and the beautiful warm way in which you always welcomed us and his visitors, always ready to help.
    Son of Resident at Newstone House

    11 March 2020
  • Dad was generous, calm, strong and positive. The staff at Newstone House liked him because he was always polite, always a gentleman and always grateful for their help. I would like to thank you all for the amazing care they gave to my father over the past twenty months. They always showed respect and ensure he still had his dignity. We are enormously grateful to the Newstone team.
    Daughter of Resident at Newstone House

    11 March 2020
  • In 2018 a friend told me to go and look at a care home “something – Stone” What a discovery! Newstone exudes welcome and warmth. I always felt completely supported by the staff, so thank you all for your skills, kindness and care. You are the unsung heroes.
    Gratitude and love.
    Family member of Resident at Newstone House

    11 March 2020
  • Thank you and your staff for looking after our relative so well
    Relative of Resident at Newstone House

    11 January 2020
  • Thank you so much for taking such good care of my Dad, knowing that he was being well looked at Newstone House, I thank you from the bottom of my heart
    Relative of Resident at Newstone House

    31 December 2019
  • We would like to thank you and all the staff for exemplary care of our relative and the innumerable kindnesses extended to the whole family, she could not have been better cared for
    Relative of Resident at Newstone House

    31 December 2019
  • Impossible to praise the care, kindness and friendliness sufficiently - I was thoroughly spoilt by everyone. Will recommend Newstone House and Colten Care in the highest and warmest terms
    Resident of Newstone House

    04 December 2019
  • Thank you for looking after Mum so beautifully for us as a family
    Daughter of Resident at Newtone House

    26 October 2019
  • Thank you so much for the love and care you have shown to our relative. I would like to thank the wonderful nurses and brilliant carers, the companions who are lovely people and the cleaning staff, I am so grateful for the wonderful care
    Relative of Resident at Newstone House

    11 October 2019
  • To all the staff who helped to make the period around my 99th birthday so memorable and joyful!
    Resident at Newstone House

    20 September 2019
  • I would like to say thank you so much to everyone who lovingly cared for my Mother, we really appreciated your cheery greetings and love;y smiles, especially your concern and kindness to us
    Family of Resident at Newstone House

    31 July 2019
  • Always found the care to be thorough and administered with humanity and fondness. Facilities are excellent!
    Son of Resident at Newstone House

    23 July 2019
  • The whole experience has been a pleasure. The staff are particularly cheerful, experienced and very helpful and supportive
    Resident at Newstone House

    18 June 2019
  • I am very comfortably accommodated here and the establishment has a lovely atmosphere
    Resident at Newstone House

    08 May 2019
  • Thank you for all your help and kindness to our relative whilst at Newstone House
    Relative of resident at Newstone House

    02 May 2019
  • Thank you to all the staff and management for taking care of our parents 
    Myra, daughter of residents at Newstone House

    26 March 2019
  • Our father moved to Newstone House and was really well looked after and all the family are very grateful for the compassionate care he received
    Peter, son of resident at Newstone House

    08 March 2019