Testimonials

1V8A2692We take great pride in the letters received by our homes each day.  Many of these letters evidence that our values are alive and well in our homes, practised by our teams.  We have extracted and quoted excerpts from some of these letters to provide some insight into what life might be like in one of our homes.  The original version of the full letters (with personal details removed) are available in each homes' reception for you to browse at your leisure.  You can also check carehome.co.uk for independent home reviews.




  • The care provided during this pandemic has been second to none. Nothing is too much trouble. Many thanks to all the staff.
    Son in law of Resident at Whitecliffe House

    17 May 2021
  • How lucky we are that Blandford has the wonderful care home of Whitecliffe House which is where my brother in law is being cared for by the lovely carers. They are so kind and thoughtful in meeting all his needs to give him such a lovely life that otherwise would be difficult at home. We cannot thank all the staff enough for all the love and care they give him just as if he was their own family.
    Brother in law of Resident at Whitecliffe House

    18 May 2021
  • Our family are delighted with the care and affection shown to our mother.  The staff are excellent and we are relieved mum is so happy in her new home.
    Daughter of Resident at Whitecliffe House

    24 May 2021
  • The staff at Whitecliffe House have shown exemplary care and compassion with my mother who has a type of dementia associated with temporal arteritis. She loves her carers and always tells us how lovely they are and what fun she has with them.  Our mother can be quite particular about cleanliness and food and she always tells us how much she enjoys the food. She is quite delighted with the activities and were so happy we found a lovely place for her.
    Daughter of Resident at Whitecliffe House

    24 May 2021
  • I have spent two weeks respite and I can honestly say that I have never found such a lovely, warm, caring and friendly bunch of people. The call bell is silent so no ringing driving everyone mad.  There is never a long wait for a carer and they are always happy to help.  The food was lovely, good choice and quality. I would, without hesitation, recommend Wellington Grange.
    Respite Resident at Wellington Grange

    02 June 2021
  • From initial contact and throughout my stay I found the whole process very easy and all the staff superb in how they deal with all the residents in Wellington Grange.   It is a very friendly home and I would highly recommend it to anyone considering respite or expert care.
    Respite Resident at Wellington Grange

    04 June 2021
  • We are very happy with the care given and especially over this last awful year.  The staff has come through it all with flag flying high and standards maintained despite all the considerable difficulties. My sister has been cared for and looked after very well and remains fully content. Along with other residents that is testimony to a great deal of very hard work so our thanks to all.
    Sister of Resident at Wellington Grange

    17 May 2021
  • I can't thank you all enough for helping me recover. You are all such lovely people and I will not forget your care, kindness and friendliness.
    Respite Resident at Wellington Grange

    17 May 2021
  • The wonderful team at The Aldbury not only demonstrate great care for my mum but they also extended it to my dad and me whenever we visit or call. Placing mum in a home during lockdown was a worry but the welcome she received made it easier.  The reception team are always so welcoming and friendly and I had the pleasure of meeting the chef.  He went above and beyond to chat about mum's diet (and fussy ways) and clearly knew my mum despite catering for a number of residents.  I feel complete confidence in the nursing team who provide excellent communication and are always happy to update me. The health care and companionship team are amazing.  When I visit mum they are so patient with her and genuinely care. Mum is so happy in her new home with her friends and many activities.
    Daughter of Resident at The Aldbury

    10 May 2021
  • My husband had 4 week respite care at The Aldbury and during his time there he was extremely well looked after. Due to Covid restrictions there was a 2 week isolation period but during this time he was never left alone. What very caring staff The Aldbury does have.  I have no complaints whatsoever and would highly recommend this home.
    Wife of Resident at The Aldbury

    31 May 2021