We take great pride in the letters received by our homes each day.  Many of these letters evidence that our values are alive and well in our homes, practised by our teams.  We have extracted and quoted excerpts from some of these letters to provide some insight into what life might be like in one of our homes.  The original version of the full letters (with personal details removed) are available in each homes' reception for you to browse at your leisure.  You can also check carehome.co.uk for independent home reviews.

  • "Special love to all your staff who made me feel so welcome"
    Respite Resident at Woodpeckers

    29 August 2019
  • "No words can describe the relief I felt knowing that our relative was so well looked after after each and everyday"
    Relative of Resident at The Aldbury

    29 August 2019
  • "Dad decided, too late, that he was settled and that Wellington Grange would be his final home, the nurses and cares were fantastic and Dad was always proud to invite his friends to dinner"
    Daughter of Resident at Wellington Grange

    29 August 2019
  • "The Aldbury makes dreams come true, especially for my Mother!"
    Daughter of Resident at The Aldbury

    28 August 2019
  • "Your care and attention was outstanding, I cannot thank you enough"
    Respite Resident at Woodpeckers

    27 August 2019
  • "I've nothing but praise for Linden House!"
    Relative of Resident at Linden House

    27 August 2019
  • "There is always such a warm welcome at Abbotts Barton"
    Visitor of Abbotts Barton

    27 August 2019
  • "We would like to thank all the staff for the kindness and patience you gave to Mum, special thanks to the night staff who showed us such compassion"
    Son of Resident at Castle View

    26 August 2019
  • "Thank you for the wonderful care you gave our relative, for all the thought and care you gave to his family - it has been so reassuring to us"
    Family of Relative at The Aldbury

    24 August 2019
  • "From the bottom of our hearts we want to thank you for all the love and care you gave our relative - your care meant so much to us all"
    Relative of Resident at Brook View

    22 August 2019