Testimonials

We take great pride in the letters received by our homes each day.  Many of these letters evidence that our values are alive and well in our homes, practised by our teams.  We have extracted and quoted excerpts from some of these letters to provide some insight into what life might be like in one of our homes.  The original version of the full letters (with personal details removed) are available in each homes' reception for you to browse at your leisure.  You can also check carehome.co.uk for independent home reviews.


  • "

    Thank you for making my stay a pleasant one and very enjoyable.
    Ex- Respite Of Kingfishers
    "

    26 March 2020
  • "

    I came from hospital for some respite care before I went home. All the staff understood my needs and I gradually made good progress and am strong enough to go to my own home. I cant thank them enough.
    Ex-respite Of Kingfishers
    "

    26 March 2020
  • "

    Thank you so much for the card and delicious cake for my birthday. It was very special too have a card and a photo frame from my husband. He was delighted to be able to tell me he had been taken out in his wheelchair to it for me, very therapeutic for him.
    Wife Of Resident At Linden House
    "

    26 March 2020
  • "

    To all our Linden House Friends, thank you all for making our Dad fell at home and become a part of your “Family”.
    Daughter of Resident At Linden House
    "

    26 March 2020
  • "

    Please accept our Heart-felt thanks for your care of our father, his recent stay in hospital shed a bright light on the quality of care and kind attention he receives from you. We hope you all know how special you are.
    Daughters of Resident At Linden House
    "

    26 March 2020
  • "

    Just a short email to say a big thank you to the staff for their support for mum’s birthday on Saturday. A special thanks to the chef for the enormous birthday cake that was made for him.
    Son Of Resident At Linden House
    "

    26 March 2020
  • "

    I just wanted to write and say thank you to you and everyone at Linden for caring for my Mum and for helping her to settle in. I must admit I was overwhelmed today by everyone being so friendly, helpful and so caring to my mum but also to me, I really appreciate it. I know that this is the right place for her its been such a worry for me over the last few years.
    Daughter of Resident At Linden House
    "

    26 March 2020
  • "

    A big thank you to everyone who made Dad’s birthday special. Such a lovely tea cake, balloons, gifts, amazing! Although he was bemused, I saw his smile when he was serenaded with Happy Birthday, his smile was a pleasure to see!
    Daughter of Resident At Linden House
    "

    26 March 2020
  • "

    I just wanted to say thank you for all the support you have given me over the last few months, I would also like to say as maybe you don’t hear it! Is that you are a great Home Manager who truly has passion for our residents.
    Staff member At Linden House
    "

    26 March 2020
  • "

    Surprise flower delivery this morning from a resident to myself, I’m welling up!
    Customer Advisor at Newstone House
    "

    26 March 2020