Testimonials

We take great pride in the letters received by our homes each day.  Many of these letters evidence that our values are alive and well in our homes, practised by our teams.  We have extracted and quoted excerpts from some of these letters to provide some insight into what life might be like in one of our homes.  The original version of the full letters (with personal details removed) are available in each homes' reception for you to browse at your leisure.  You can also check carehome.co.uk for independent home reviews.


  • "

    The activities team exude fun as they love their job and make the residents feel special by chatting to them giving them a hug and flirting which my brother loves. The place is spotless, I even spied the door brass plate being cleaned. All staff are friendly and easy to communicate with The Aldbury is run as a team all working well together.
    Sister Of Resident At The Aldbury
    "

    26 March 2020
  • "

    My mother was one of the first residents when Wellington Grange Opened in 2016. We were so grateful for the extent of the care and support we received. As she became increasingly disabled with failing sight and declining mobility staff encourage her to take an active part in the life of the home.
    Daughter Of Resident At Wellington Grange
    "

    26 March 2020
  • "

    We’ve just had a lovely few days with mum at Whitecliffe and even though it’s hard to say goodbye, I know and can see how well she is looked after and cared for by the lovely team.
    Daughter Of Resident At Whitecliffe House
    "

    26 March 2020
  • "

    It was so good to see such a good team working together.
    Son Of Resident At Woodpeckers

     

    "

    26 March 2020
  • "

    I do enjoy the activities, and I will try to do most of these, I have a “have-a-go” attitude and do enjoy these and the company. I find the meals presented; extremely appealing.
    Resident At Woodpeckers

     

    "

    26 March 2020
  • "

    All your team have been wonderful to us during difficult days for us and we would like to thank you all.
    Son of Resident At Abbotts Barton
    "

    26 March 2020
  • "

    Thank you for taking the time to show me around the Abbotts Barton Care Home, my husband and I were very impressed with the facilities, location and atmosphere.
    Visitor To Abbotts Barton 
    "

    26 March 2020
  • "

    I would like to say a huge thank you to all the staff who have looked after my mother over the past four years, everyone has shown her kindness, respect, compassion and patience. I very much appreciated always being greeted in reception by staff with lovely smiles.
    Daughter Of Resident at Abbotts Barton 
    "

    26 March 2020
  • "

    Thank you for all your support to me over the years, you are always caring and welcoming I cannot speak highly enough of you all.
    Daughter of Resident at Avon Cliff
    "

    26 March 2020
  • "

    Thank you all for looking after me during the last 2 months, you have built me back up again! I miss you all very much.
    Ex-Resident Of Avon Cliff 
    "

    26 March 2020