We take great pride in the letters received by our homes each day.  Many of these letters evidence that our values are alive and well in our homes, practised by our teams.  We have extracted and quoted excerpts from some of these letters to provide some insight into what life might be like in one of our homes.  The original version of the full letters (with personal details removed) are available in each homes' reception for you to browse at your leisure.  You can also check carehome.co.uk for independent home reviews.

  • "Thank you all so much for the care you gave our relative, Braemar Lodge really was her home, rather than her Care Home, and I am certain she could not have been in a better place"
    Relative of Resident at Braemar Lodge

    27 July 2019
  • "Our relative could not have concluded her life’s journey in a better suited environment in Dorchester than was provided to her by you and all your Castle View Team. We, family and friends, evidenced the exceedingly high level of respect, care and attention to detail, provided to both our relative and visitors alike"
    Relative of Resident at Castle View

    26 July 2019
  • "From the moment I have interacted with the Bourne View team as a general enquiry, through to during my Mother's stay, there is nothing to say that could indicate how excellent the whole experience has been. The standard of residence, care and support is excellent and I am very happy to recommend here to anyone else"
    Son of Resident at Bourne View

    25 July 2019
  • "The staff are truly amazing and the care that my Mum receives is second to none. She thrives on the interaction with the staff and it is wonderful to see her laughing and looking so happy. I am so relieved and grateful to know that my mum is in such good hands"
    Daughter of Resident at The Aldbury

    25 July 2019
  • "I cannot speak too highly of the care my Husband receives. As a visiting wife, I have received nothing but welcome and hospitality - also given to family and friends who all comment on the nice friendly atmosphere on arrival"
    Wife of Resident at Woodpeckers

    23 July 2019
  • "Our sincere thanks and gratitude for the most excellent and kind care and attention I received. I am indebted to all the staff in every department for all their kindness and consideration at all times using their knowledge and skills and never tireless in giving their all to me. I shall never forget your special way in sending me, fully recovered, back to my home"
    Respite Resident at Wellington Grange

    23 July 2019
  • "Always found the care to be thorough and administered with humanity and fondness. Facilities are excellent!"
    Son of Resident at Newstone House

    23 July 2019
  • "I have found my stay in Bourne View to be both relaxing and beneficial. The staff are helpful, happy and considerate and nothing ever seems to be too much trouble"
    Wife of Resident at Bourne View

    23 July 2019
  • "To all the wonderful staff who cared so compassionately and professionally towards my brother - a massive thank you"
    Sister of Resident at Castle View

    22 July 2019
  • "Thank you for all the good care and kindness our relative received during his recent respite visit"
    Relative of Resident at Fernhill

    22 July 2019