Testimonials

We take great pride in the letters received by our homes each day.  Many of these letters evidence that our values are alive and well in our homes, practised by our teams.  We have extracted and quoted excerpts from some of these letters to provide some insight into what life might be like in one of our homes.  The original version of the full letters (with personal details removed) are available in each homes' reception for you to browse at your leisure.  You can also check carehome.co.uk for independent home reviews.


  • "Staff were extremely kind and accommodating to both residents and family members and our Dad was treated with respect, dignity and gentleness"
    Relative of resident at Wellington Grange

    12 February 2019
  • "A big thank you for all the care that everyone at Braemar Lodge is giving to my Aunt, you don't know how much piece of mind all the staff have given me"
    Richard, nephew of resident at Braemar Lodge

    12 February 2019
  • "Fabulous, caring staff who are kind and generous. Dad is very happy and it is a relief to know he is well cared for"
    Jane, daughter of resident at Fernhill

    12 February 2019
  • "The home is always clean and tidy, the staff are always friendly and polite and nothing is too much bother for them. The residents that I see or meet are always happy, clean and well looked after"
    Melanie, Vicar/Church Minister

    12 February 2019
  • "I came here after an operation and found the staff very caring and friendly and the food delicious"
    Resident at Abbotts Barton

    12 February 2019
  • "Thank you for taking such wonderful care of me, I will really miss you all - your kind and happy faces!"
    Pearl, respite resident at Brook View

    10 February 2019
  • "There arn't enough words to express how appreciative we are of the care you gave Grannie. she was always happy to see you and it was of great comfort to us seeing her huge smile beaming, all of you supported and cared for her in such a unique and gentle way "
    Grandchild of resident at Abbey View

    10 February 2019
  • "I am so pleased my father is settling in so well at Abbey View, thank you to you and all your colleagues for making this as easy as possible "
    Sarah, daughter of resident at Abbey View

    08 February 2019
  • "The experience at Kingfishers is first class and would be hard to beat"
    Resident at Kingfishers

    08 February 2019
  • "Your kindness meant so very much, thanks for being so giving and caring, and helping me through a difficult time"
    Jan, daughter of resident at Kingfishers

    08 February 2019