We take great pride in the letters received by our homes each day.  Many of these letters evidence that our values are alive and well in our homes, practised by our teams.  We have extracted and quoted excerpts from some of these letters to provide some insight into what life might be like in one of our homes.  The original version of the full letters (with personal details removed) are available in each homes' reception for you to browse at your leisure.  You can also check carehome.co.uk for independent home reviews.

  • "Everybody is very helpful and caring and the activities - they think of everything, I enjoy them all!"
    June, resident at Kingfishers

    18 December 2018
  • "Thank you for all the love and care that you show Mum "
    Valerie, daughter of resident at Avon Reach

    15 December 2018
  • "I would like to take the opportunity to thank all of your staff for the exceptional level of care that is provided at St Catherines View"
    Michelle, relative of resident at St Catherines View

    14 December 2018
  • "My first impression of Wellington Grange was the warmth and friendliness of all staff as I went through the front door with caring and kindness from all"
    Penelope, resident at Wellington Grange

    14 December 2018
  • "Woodpeckers is such a friendly place and I felt very privileged to be able to observe and help out your brilliant, compassionate and respectful staff "
    Oxford University Student

    14 December 2018
  • "I would like to say a big thank you to all the staff at Woodpeckers for the kindness they give to me and all the residents, they are very patient and caring to those that need so much care"
    Resident at Woodpeckers

    13 December 2018
  • "There are absolutely no words that are good enough to express my thanks to all your staff for the kindness, patience and affection shown to my Mother "

    13 December 2018
  • "Thank you for looking after our Mum, your care and kindness have been second to none"
    Beverley, daughter of resident at Canford Chase

    12 December 2018
  • "An excellent place, professional staff and friendly atmosphere, spotlessly clean and staff always on hand to help"
    Nick, Father of resident at The Aldbury

    11 December 2018
  • "Always very helpful and friendly, the food is excellent and everybody is very kind"
    Jean, resident of Abbotts Barton

    11 December 2018