We take great pride in the letters received by our homes each day.  Many of these letters evidence that our values are alive and well in our homes, practised by our teams.  We have extracted and quoted excerpts from some of these letters to provide some insight into what life might be like in one of our homes.  The original version of the full letters (with personal details removed) are available in each homes' reception for you to browse at your leisure.  You can also check carehome.co.uk for independent home reviews.

  • "Woodpeckers is such a lovely home and my sister and I are very grateful to all for the care given to both mother and especially father"
    Son of Resident at Woodpeckers

    19 September 2019
  • "Thank you all and for the hard work you put into our Harvest Festival - enjoyed by all and it was such a grand day, all the staff made sure we were all comfortable and looked after"
    Resident at Court Lodge

    18 September 2019
  • "We cannot even begin to thank you enough for your care, that has gone way beyond the professional - you have no idea how many times our relative thanked me for finding such a wonderful last home for her"
    Family of Resident at Castle View

    17 September 2019
  • "No words can express my gratitude to you all for looking after my Mum "
    Daughter of Resident at Linden House

    13 September 2019
  • "Staff always helpful and there with a smile"
    Resident at Avon Cliff

    12 September 2019
  • "Thank you for the devoted care and attention that you gave our Mother, I am especially grateful for the exceptional help and support that I was given too"
    Daughter of Resident at Abbey View

    11 September 2019
  • "Our deepest appreciation for all your extreme kindness, dedication, support and help "
    Family of Resident at Avon Cliff

    09 September 2019
  • "Mum really enjoyed living at Linden House, she has had a new lease of life, is being well looked after and is happy"
    Daughter of Resident at Linden House

    09 September 2019
  • "The care of my Mother was first class from a lovelt, friendly bunch of people whose attention to detail was amazing"
    Daughter of Resident at Amberwood House

    08 September 2019
  • "You are all a fantastic team and nothing ever seems too much for you as everyone could not be more helpful and kind"
    Respite Resident at Avon Cliff

    06 September 2019