Review submitted by J L (Daughter of Resident/Service User) on Thursday 4 February 2021. Review relates to November 2020.
We were impressed by every member of staff that we came into contact with during my mother's stay. In terms of their kindness, empathy, respect for their residents and approachability, nothing was too much trouble and they tried every means to keep my mother comfortable, including special trips to the local shops to buy drinks they thought she might tolerate. Living a distance away from my mother, I was confident and reassured that she was being extremely well cared for. We could not have hoped for better. As a family, it was the best environment for my mother to be in, as her illness took its toll.
How likely would you be to recommend Whitecliffe House? Extremely likely
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Good
- Facilities: Good
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Don't Know
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Standard: Excellent
- Treated with Dignity: Excellent
Review submitted by Maureen S (Resident / Service User) on Wednesday 9 December 2020. Review relates to November 2020.
Lovely. I have enjoyed the company.
How likely would you be to recommend Whitecliffe House? Extremely likely
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Standard: Excellent
- Treated with Dignity: Excellent
Review submitted by L R (Resident / Service User) on Tuesday 7 January 2020. Review relates to January 2020.
Warm, friendly, first-class service.
How likely would you be to recommend Whitecliffe House? Extremely likely
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Standard: Excellent
- Treated with Dignity: Excellent
Review submitted by V T (Resident / Service User) on Tuesday 8 October 2019. Review relates to September 2019.
Happy in my new room, met lots of friends.
How likely would you be to recommend Whitecliffe House? Extremely likely
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Standard: Excellent
- Treated with Dignity: Excellent
Review submitted by Violet T (Resident / Service User) on Tuesday 20 August 2019. Review relates to August 2019.
Everyone has been kind.
How likely would you be to recommend Whitecliffe House? Extremely likely
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Standard: Excellent
- Treated with Dignity: Excellent
Review submitted by Doreen T (Resident / Service User) on Thursday 20 June 2019. Review relates to June 2019.
Very happy being at Whitecliffe House.
How likely would you be to recommend Whitecliffe House? Extremely likely
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Standard: Excellent
- Treated with Dignity: Excellent
Review submitted by M S (Resident / Service User) on Thursday 11 April 2019. Review relates to April 2019.
When the "boss" is away fishing, I come to Whitecliffe. I am treated as one of the family.
How likely would you be to recommend Whitecliffe House? Extremely likely
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Standard: Excellent
- Treated with Dignity: Excellent
Review submitted by P R (Resident / Service User) on Thursday 11 April 2019. Review relates to March 2019.
I felt that everyone cared and the general atmosphere was warm and happy.
How likely would you be to recommend Whitecliffe House? Extremely likely
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Standard: Excellent
- Treated with Dignity: Excellent
Review submitted by J V (Resident / Service User) on Friday 15 March 2019. Review relates to March 2019.
Very helpful and friendly staff.
How likely would you be to recommend Whitecliffe House? Extremely likely
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Standard: Excellent
- Treated with Dignity: Excellent