Review submitted by I G (Resident / Service User) on Friday 6 November 2020. Review relates to November 2020.
Staff very kind and helpful. Food very good, I like stew and dumplings are my favourite meal. Gardens are lovely, flowers beautiful.
How likely would you be to recommend Woodpeckers? Extremely likely
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Standard: Excellent
- Treated with Dignity: Excellent
Review submitted by Elspeth (Resident / Service User) on Friday 2 October 2020. Review relates to September 2020.
We can spend a lot of time in the garden, which is very well kept.
The food is very good and pays attention to tastes. A wide range of activities for all of us.
All the staff are kindly and look after us well.
How likely would you be to recommend Woodpeckers? Extremely likely
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Standard: Excellent
- Treated with Dignity: Excellent
Review submitted by Ian W (Son of Resident/Service User) on Wednesday 9 September 2020. Review relates to September 2020.
My mother has been a resident in Woodpeckers since January 2020 and although reluctant at first she cannot praise the home enough now. She is well looked after, all
medical needs are taken care of, food and room of a high standard and activities daily for her needs.
Things have obviously been difficult over the last few months due to the virus and visiting very restricted. This has been done for the benefit of the residents and the absence of COVID which has proven successful. Even throughout this, I have spoken every day by phone to my mother and staff have also kept me up to date with her medical changes and also let me know any activities she has taken part in. I cannot speak highly enough of Woodpeckers and if anyone has any doubt about putting a member of there family in a care home I would recommend an appointment to have a look inside and talk to the residents to see how well this one is run. Thanks again to all staff and manager here.
How likely would you be to recommend Woodpeckers? Extremely likely
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Standard: Excellent
- Treated with Dignity: Excellent
Review submitted by I P (Resident / Service User) on Saturday 22 August 2020. Review relates to August 2020.
A warm welcome. Staff acted with confidence and support at all times. I am having a successful stay.
How likely would you be to recommend Woodpeckers? Extremely likely
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Standard: Excellent
- Treated with Dignity: Excellent
Review submitted by Jean W (Resident / Service User) on Tuesday 7 July 2020. Review relates to June 2020.
I'm looked after extremely well here at Woodpeckers and have settled in very well. I have no worries at all and all is taken care of. Thank you very much indeed.
How likely would you be to recommend Woodpeckers? Likely
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Standard: Excellent
- Treated with Dignity: Excellent
Review submitted by F C (Resident / Service User) on Tuesday 16 June 2020. Review relates to June 2020.
I have Parkinson's I came here to be looked after. I have been well looked after and I feel very secure here. I and the family are very happy that I made the move her and intend to stay for the foreseeable future. The staff are excellent and treat me very well.
How likely would you be to recommend Woodpeckers? Extremely unlikely
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Standard: Excellent
- Treated with Dignity: Excellent
Review submitted by Jim R (Son-in-law of Resident/Service User) on Friday 7 February 2020. Review relates to January 2020.
Very caring and attends to the needs of my mother in law. Excellent staff attitude and welcoming atmosphere. Its always a pleasure to visit and my mother in law is happy and has got involved with activities. Excellent.
How likely would you be to recommend Woodpeckers? Extremely likely
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Standard: Excellent
- Treated with Dignity: Excellent
Review submitted by Margaret M (Daughter of Resident/Service User) on Thursday 29 August 2019. Review relates to May 2019.
An extremely high level of professional care and consideration was shown to my mother until the time of her death. All staff members involved in her care worked efficiently and sympathetically as a team. We moved Mum to Woodpeckers from another home where the quality of care was variable. At Woodpeckers, she was cared for with care and kindness!
How likely would you be to recommend Woodpeckers? Extremely likely
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Good
- Facilities: Good
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Standard: Excellent
- Treated with Dignity: Excellent
Review submitted by J P (Wife of Resident/Service User) on Tuesday 23 July 2019. Review relates to July 2019.
My husband has now been here for 2 and a half years and cannot speak too highly of the care he receives.
As a visiting wife, I have received nothing but welcome and hospitality - also given to family and friends who all comment on the nice friendly atmosphere on arrival.
How likely would you be to recommend Woodpeckers? Extremely likely
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Good
- Cleanliness: Excellent
- Food & Drink: Good
- Activities: Good
- Safety / Security: Excellent
- Value for Money: Good
- Overall Standard: Excellent
- Treated with Dignity: Excellent
Review submitted by Donald J (Husband of Resident/Service User) on Sunday 14 July 2019. Review relates to June 2019.
My wife is looked after with great care, kindness and consideration in all respect - care, medical attention an sustenance in a well kept home with a lovely garden.
How likely would you be to recommend Woodpeckers? Extremely likely
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Standard: Excellent
- Treated with Dignity: Excellent
Review submitted by Derrick K (Son of Resident/Service User) on Wednesday 1 May 2019. Review relates to April 2019.
Everyone is friendly and caring. Our mother has settled in well and has put on much-needed weight. The idea of lunching with her is excellent, as is the food. Today, a Friday, we were most impressed with the therapeutic effect of visiting groups of schoolchildren (including preschool).
How likely would you be to recommend Woodpeckers? Extremely likely
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Good
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Good
- Safety / Security: Good
- Value for Money: Good
- Overall Standard: Excellent
- Treated with Dignity: Excellent