A A A

Staffing philosophy

In Colten Care we employ many more staff than we have residents; our staffing levels are acknowledged as being among the best in the care sector. All staff working in Court Lodge, whether in nursing, activities, cleaning, catering or gardening, are encouraged to think of themselves as part of a single team, with care and respect for the individuality of every resident as a fundamental part of their responsibilities. Together we strive to create a warm and harmonious environment where residents can feel fulfilled and content, and where their families feel welcome as a continuing part of their loved ones’ lives.

Staff testimonials

"I really thrive on getting to know the residents, as I am with them nearly every day"
"We’ve all got our roles to play in the home, but as a team we recognise that we are all equally as important"
"When a resident or their family member says ‘we’ve missed you’ when you’ve been on holiday – that is hugely rewarding"

Training

Colten Care’s reputation among care professionals means that our homes routinely attract the best candidates for vacancies. Once they have joined us they are supported by comprehensive and continuing training, supervised by dedicated training officers. All managers have leadership and management diplomas, while active links with Bournemouth and Southampton universities ensure we keep abreast of the latest thinking on care training.