We take great pride in the letters received by our homes each day.  Many of these letters evidence that our values are alive and well in our homes, practised by our teams.  We have extracted and quoted excerpts from some of these letters to provide some insight into what life might be like in one of our homes.  The original version of the full letters (with personal details removed) are available in each homes' reception for you to browse at your leisure.  You can also check carehome.co.uk for independent home reviews.

  • "Always very helpful and friendly, the food is excellent and everybody is very kind

    Jean, resident of Abbotts Barton

    11 December 2018
  • "

    Very enjoyable, carefree and enjoyable stay - had some laughs too!

    Husband of resident at Abbotts Barton

    11 December 2018
  • "All the wonderful staff at St Catherines View, we wanted to thank you so very much for your care, kindness and love you gave our relative"
    Jane, relative of resident at St Catherines View

    24 November 2018
  • "I find the whole concept and atmosphere very good, the staff are always cheerful and caring for my Wife and I. I always feel relaxed when I arrive and leave in a good mood, I think I would find it hard to better The Aldbury"
    Jeremy, Husband of Relative at The Aldbury

    22 November 2018
  • "We would like to say a heartfelt thank you for taking such good care of Mum, you made her time with you special and your care was always of the highest standard across the board. You always cared for her with such respect and patience ensuring she kept her dignity. We could not have chosen a better home than Braemar Lodge, the atmosphere is always buzzy, friendly and happy"
    Brian, son of resident at Braemar Lodge

    22 November 2018
  • "I have the highest regard for St Catherines View, all the staff from the top downwards are extremely courteous, friendly, helpful and enormously caring towards the residents. The facilities are truly excellent, from the rooms to the food, facilities for activities and I very much like the all-embracing small lounge system. I would have no hesitation recommending St Catherines View to other people. In fact, I have recently done so and they are also very happy"
    Son of resident at St Catherines View

    20 November 2018
  • "Recently I have been involved with a tea dance competition in Lymington, I am so proud to be a member of the winning team, I had lots of fun and felt as though I was part of the community. I am very happy to be at Kingfishers, as there is so much to look forward to as there is always something being organised for us to take part in"
    Resident at Kingfishers

    19 November 2018
  • "I am very happy and proud to be involved in all activities - a whole new way of life has opened up for me"
    Edith, resident at Kingfishers

    19 November 2018
  • "There are no words to express my sincere gratitude for the loving, tender way you all cared for my relative "
    Liz, relative of resident at Wellington Grange

    19 November 2018
  • "I would like to put on record how much I and the family appreciate the care you have given our Mother, whenever I visited her she was invariably complimentary about those who were looking after her and would always mention how lucky she was to be living with you"
    Tim, son of resident at Brook View

    19 November 2018