Testimonials

We take great pride in the letters received by our homes each day.  Many of these letters evidence that our values are alive and well in our homes, practised by our teams.  We have extracted and quoted excerpts from some of these letters to provide some insight into what life might be like in one of our homes.  The original version of the full letters (with personal details removed) are available in each homes' reception for you to browse at your leisure.  You can also check carehome.co.uk for independent home reviews.


  • "

    Thank you all for your wonderful care and kindness shown to me during my stay. I’m very grateful.
    Ex- Respite Resident Of Court Lodge
    "

    26 March 2020
  • "

    The care you all gave was respectful and attentive, along with the beautiful clean environment, it was such a comfort to us all. You are a wonderful team.
    Daughter Of Resident Of Court Lodge
    "

    26 March 2020
  • "

    Mum received the most excellent care at Court Lodge. We couldn’t have asked for anything better. All the family were made most welcome and well looked after.
    Daughter of Resident At Court Lodge
    "

    26 March 2020
  • "

    Thank you all for helping me to enjoy my birthday with the gift card (as well as the song!) Thank you for all the work done for me during the year it is most apricated.
    Resident At Castle View 
    "

    26 March 2020
  • "

    My mother has been at Castle View for 4 years and I cannot praise the staff enough for their dedication to their positions and to the residents. They do the extra mile to ensure the residents are happy. As a relative it is very reassuring. I find all staff approachable, very friendly and always happy to assist if needs be.
    Daughter Of Resident At Castle View
      "

    26 March 2020
  • "

    Words cannot express the unbelievable kindness and genuine love and affection that the remarkable and dedicated staff at the home.
    Daughter Of Resident At Fernhill
    "

    26 March 2020
  • "

    A very special thank you for all the care and attention you gave to our relative and also to the family on our visits.
    Daughter and family of a Resident
    "

    26 March 2020
  • "

    My mother lived at Fernhill for a number of years, throughout the whole time I felt that she was cared for in the most dignified and profession manner and the kindness show to her was wonderful. This truly is one of the best care homes.
    Daughter Of Resident At Fernhill 
    "

    26 March 2020
  • "

    Thank you for giving us the opportunity to play to your lovely residents, just think. If it hadn’t had been for the Networking Breakfast I went to, I might not have thought of offering.
    Local Company To Kingfishers
    "

    26 March 2020
  • "

    Thank you all so much for looking after mum, the staff were all lovely in this very difficult time.
    Son Of Resident At Kingfishers
    "

    26 March 2020