We take great pride in the letters received by our homes each day. Many of these letters evidence that our values are alive and well in our homes, practised by our teams. We have extracted and quoted excerpts from some of these letters to provide some insight into what life might be like in one of our homes. The original version of the full letters (with personal details removed) are available in each homes' reception for you to browse at your leisure. You can also check carehome.co.uk for independent home reviews.