We take great pride in the letters received by our homes each day.  Many of these letters evidence that our values are alive and well in our homes, practised by our teams.  We have extracted and quoted excerpts from some of these letters to provide some insight into what life might be like in one of our homes.  The original version of the full letters (with personal details removed) are available in each homes' reception for you to browse at your leisure.  You can also check carehome.co.uk for independent home reviews.

  • "Very enjoyable, carefree and enjoyable stay - had some laughs too!"
    Husband of resident at Abbotts Barton

    11 December 2018
  • "Thank you all for the love and care you gave our relative during her stay"
    Relative of resident at Belmore Lodge

    10 December 2018
  • "With grateful thanks to all those who cared for our Grandmother, we know how much she enjoyed seeing you all and how fond she was of her carers"
    Granddaughter of resident at Brook View

    10 December 2018
  • "Grateful thanks for all the care that you gave our relative, he held you all in high esteem"
    May, relative of resident at Court Lodge

    10 December 2018
  • "Thank you all at Court Lodge for the many years of devoted care you gave to our relative, both nursing and caring duties were carried out cheerfully and prpfessionally"
    Roly, relative of resident at Court Lodge

    07 December 2018
  • "Thank you to everyone for giving mum a new lease of life - and for the care given to both my mum and dad during their new life at Avon Reach"
    Liz, daughter of residents at Avon Reach

    07 December 2018
  • "My wholehearted thanks to you and all your team at Castle View for the outstanding care you gave our Mum"
    Tim, son of resident at Castle View

    06 December 2018
  • "My mum receives excellent care, my family and I feel so lucky that Mum is at St Catherines View as everyone is so kind, attentive and friendly"
    Hayley, daughter of resident at St Catherines View

    05 December 2018
  • "Thank you very much indeed for all your help, support and care. Your kindness, professionalism and good cheer made a difficult time much easier"
    Relative of resident at Brook View

    05 December 2018
  • "We were very impressed with Belmore Lodge and always received a warm welcome, please pass on our thanks to the staff who were always polite, helpful and cheerful"
    Clare, daughter of resident at Belmore Lodge

    04 December 2018