Reviews and Testimonials

I would like to take this opportunity to express my sincere gratitude to all the team at Woodpeckers for their care, support and kindness shown to my Mum during her stay at Woodpeckers. Mum lived at Woodpeckers for 2 years and 8 months, everyone there always did their upmost to make her life as enjoyable and happy as it could be given her circumstances and for that I can never thank them enough. As for me I have always been made extremely welcome and felt like part of "the family", I will miss you all. I know that you can appreciate that at this time my heart is broken but my head knows that Mum is now at peace.

Residents at Woodpeckers

Thank you so much for huge amount of care and support you have given Mum.  She is the happiest and most well she has been in years.  We really appreciate all your hard work and dedication.

Family of Resident at Woodpeckers

Staff very kind and helpful.  Food very good.  Gardens are lovely, flowers beautiful.

Resident at Woodpeckers

We can spend a lot of time in the garden, which is very well kept.  The food is very good and pays attention to taste.  A wide range of activities for all of us.  All the staff are kind and look after us well.

Resident at Woodpeckers

My mother has been a resident at Woodpeckers since January 2020 and although reluctant at first she cannot praise the home enough now.  She is well looked after, all medical needs are taken care of, food and room of a high standard and activities daily for her needs.  Things have obviously been difficult over the last few months due to the virus and visiting restricted.  This has been done for the benefit of the residents and the absence of Covid which has proven successful.  Even throughout this, I have spoken every day by phone to my mother and staff have also kept me up to date with her medical changes and also let me know any activities she has taken part in.  I cannot speak highly enough of Woodpeckers and if anyone has any doubt about putting a member of their family in a care home, I would recommend an appointment to have a look inside and talk to the residents to see how well this one is run.  Thanks again to all staff and the manager here.

Son of Resident at Woodpeckers

I'm looked after extremely well here at Woodpeckers and have settled in very well. I have no worries at all and all is taken care of. Thank you very much indeed.

Resident at Woodpeckers

I have Parkinson's I came here to be looked after. I have been well looked after and I feel very secure here. I and the family are very happy that I made the move her and intend to stay for the foreseeable future. The staff are excellent and treat me very well.

Resident at Woodpeckers

Thinking of you all during this challenging time for you all. I often think about you and cannot imagine the stress you must all be under. Thank you all for your efforts.

Daughter of Resident at Woodpeckers

A thousand thank you’s to all at Woodpeckers!! We are grateful for your care and kindness to our relative. Complaints were made by him over the quiz being too easy!! And someone took all the crayons!!

Daughter of Resident at Woodpeckers

I want to say a huge thanks to everyone at Colten Care and in particular to everyone at Woodpeckers for all the hard work I know you are putting into looking after all the residents and yourselves as well. The regular updates are excellent, and it is so fantastic to see you are doing such a wonderful job of keeping everyone safe and entertained as you always do!

Daughter of Resident at Woodpeckers

I do enjoy the activities, and I will try to do most of these, I have a “have-a-go” attitude and do enjoy these and the company. I find the meals presented; extremely appealing.

Resident At Woodpeckers

It was so good to see such a good team working together.

Son Of Resident At Woodpeckers

Thank you for the lovely card you sent, I just wanted to thank you all for all the love and care you gave mum during her 4 ½ year stay with you. She always commented on how all her girls and boys looked after her and fed her delicious food, she felt very privileged, she said to be in such a lovely place. It never seemed a problem to you to accommodate us with cups of tea. Meals etc.

Daughter of Resident at Woodpeckers

A year on, we are still looking back with such fond memories of the care and love you gave to mum & dad during their final years. We remain hugely grateful that they are so were so well looked after and that we could all spend quality time with them.

Daughter and family of Resident at Woodpeckers

I wanted to thank every single member of staff at Woodpeckers for all you have done for mum over the years, and especially in the last 2 weeks. The care she received was delivered with such genuine kindness and love, which has been absolutely outstanding. You have looked after me too! in so many ways not just the accommodation and meals but the emotional support too.

Daughter of Resident at Woodpeckers

Thank you to all you lovely people at Woodpeckers, we have made friends with everyone over the years and we will miss you all. Thank you for the care, love and companionship you all gave to Dad, it has been much appreciated by the family
Family of Resident at Woodpeckers

I will always be very grateful for all the patience and care you showed towards Mum, she could not have been in a better place
Daughter of Resident at Woodpeckers

Thank you so much for making a memorable and happy day for our Diamond Wedding Anniversary - we enjoyed every minute, we really appreciate all you do, love, friendship, encouragement and endeavour
Wife of Resident at Woodpeckers

I was so pleased to see how settled my Mum was in Woodpeckers, I thought the home was lovely and all the staff very friendly, caring and helpful
Daughter of Resident at Woodpeckers

Woodpeckers is such a lovely home and my sister and I are very grateful to all for the care given to both mother and especially father
Son of Resident at Woodpeckers

Special love to all your staff who made me feel so welcome
Respite Resident at Woodpeckers

Your care and attention was outstanding, I cannot thank you enough
Respite Resident at Woodpeckers

We would like to express our heartfelt gratitude to all of the wonderful staff at Woodpeckers, for their good-natured care and kindness to our beloved husband/father
Family of Resident at Woodpeckers

My wife is looked after with great care, kindness and consideration in all respect - care, medical attention an sustenance in a well kept home with a lovely garden
Husband of Resident at Woodpeckers

I cannot speak too highly of the care my Husband receives. As a visiting wife, I have received nothing but welcome and hospitality - also given to family and friends who all comment on the nice friendly atmosphere on arrival
Wife of Resident at Woodpeckers

Just to say a huge heartfelt thank you for taking such care of Mum, it was important to feel confident in her care as we are a fair distance away, we were always made to feel welcome and nothing seemed too much trouble 
Daughter of Resident at Woodpeckers

Thank you so much from the bottom of our hearts, for the care and attention you have given Mum, you have been an enormous support to the whole family and we have all enjoyed the family atmosphere created by the Woodpeckers community
Family of Resident at Woodpeckers

You made my stay at Woodpeckers so comfortable and with love and great caring
Respite Resident at Woodpeckers

Thank you for your kindness, Woodpeckers have been brilliant all the way through my Mum stay. We have all come to the conclusion that it was the community of Woodpeckers that Mum didn't want to leave behind
Daughter of Resident at Woodpeckers

You made my stay at Woodpeckers so comfortable and with love and great caring
James, respite resident at Woodpeckers

We are so very blessed that Mum was so well cared for by you all at Woodpeckers. Having worked in the health industry all my career and I honestly cannot believe how wonderful you all were all of the time, it gave me great peace knowing that when I was not able to be around
Wendy, daughter of resident at Woodpeckers

Everyone is friendly and caring and our Mother has settled in well. The idea of lunching with her is excellent, as is the food. Today, a Friday, we were most impressed with the therapeutic effect of visiting groups of schoolchildren (including preschool)

Very many thanks to the carers who looked after my husband, we especially appreciated the fondness displayed in their caring duties
Ruth, wife of resident at Woodpeckers

Thank you all for lunch and the friendly 'Woodpecker' hospitality, you were all so cheerful, so many thanks
Gilly, relative of resident at Woodpeckers

My gratitude for the love and attention you gave to my Father, I could not have wanted a better home for him. You all cheerfully cared for him, made him feel at home and never minded what you did to help him. The level of care you gave him was immense and I am so grateful 
Jane, daughter of resident at Woodpeckers

A huge thank you for the care which Dad received at Woodpeckers, he could not have been better cared for, and I am immensely, hugely grateful. All your staff are just so lovely, cheerful, friendly and caring, and I think we are proud here in Brockenhurst to have such a wonderful home in our midst
Jane, daughter of resident at Woodpeckers

I would like to say a big thank you to all the staff at Woodpeckers for the kindness they give to me and all the residents, they are very patient and caring to those that need so much care
Resident at Woodpeckers

Woodpeckers is such a friendly place and I felt very privileged to be able to observe and help out your brilliant, compassionate and respectful staff 
Oxford University Student

Thank you for all the loving and caring of our relative whilst at Woodpeckers
Relative of resident at Woodpeckers

Just wanted to say what a great home Woodpeckers and thank you for looking after our friend so well and also for your welcome and efficiency with visitors
Veronica, friend of resident at Woodpeckers

Our relative certainly recalls having a 'super' bath at Woodpeckers!!!! As well as engaging in many activities. Woodpeckers is the friendliest and most welcoming home there is!
Brian, relative of resident at Woodpeckers

Nursing care of a high-quality and the care staff are courteous and kind
Donald, husband of resident at Woodpeckers

A warm reception, friendly attention to visitors with evidence of well-trained staff from procedures in all aspects of care
Friend of resident at Woodpeckers

Very caring and supportive staff and my Mother has settled well and loves all the care, attention and good humour shown by all. She enjoys the atmosphere in the activities and has made many friends
Maggie, daughter of resident at Woodpeckers

Thank you all for looking after my Mum so well and making her time with you a happy one
Jill, daughter of resident at Woodpeckers

Thank you for all the excellent attention I received - until next time!
Audrey, respite resident at Woodpeckers

There is a very positive atmosphere and this is evident through all the levels of what makes Woodpeckers not just a care home but a home. The staff are very professional, alongside a high degree of personal care. It is light and bright with access to the lovely garden, all of which is maintained at a high level. There is no pressure on residents to join in with the variety of activities, yet there is still a sense of inclusivity if they choose not to take part. Attention is there if needed but low key when not required. Well done Woodpeckers!
Daughter of resident at Woodpeckers

When arriving, after checking who we were and whom we were visiting, a warm and friendly smile and words were directed at us and to who we were visiting. All staff encountered were very friendly and courteous, again with a smile. We clearly observed our friend, who was in a wheelchair, being very well looked after with gentle, caring patience and understanding from the staff
Friend of resident at Woodpeckers

Thank you so much for making Daphne's birthday last week such a happy occasion for all of us. Lunch was excellent, as usual, and tea was superlative! Just filling in my review has really made me realise how lucky we have been to have chosen to place Mum in your care. She seems happy, settled and well, thank you to everyone, at all levels:- carers, nurses, cleaners, housekeepers, cooks, administrators, managers, gardeners, handymen, residents - you are so cheerful, efficient and supportive
Alison, daughter of resident at Woodpeckers

I just wanted to thank all of you for making Mums Birthday such a special day, right from the beginning of the day - you were brilliant. We very much appreciate just how much you put in to making it all work so well 
Cilly, daughter of resident at Woodpeckers