Reviews and Testimonials

Thank you to all you lovely people at Woodpeckers, we have made friends with everyone over the years and we will miss you all. Thank you for the care, love and companionship you all gave to Dad, it has been much appreciated by the family
Family of Resident at Woodpeckers

I will always be very grateful for all the patience and care you showed towards Mum, she could not have been in a better place
Daughter of Resident at Woodpeckers

Thank you so much for making a memorable and happy day for our Diamond Wedding Anniversary - we enjoyed every minute, we really appreciate all you do, love, friendship, encouragement and endeavour
Wife of Resident at Woodpeckers

I was so pleased to see how settled my Mum was in Woodpeckers, I thought the home was lovely and all the staff very friendly, caring and helpful
Daughter of Resident at Woodpeckers

Woodpeckers is such a lovely home and my sister and I are very grateful to all for the care given to both mother and especially father
Son of Resident at Woodpeckers

Special love to all your staff who made me feel so welcome
Respite Resident at Woodpeckers

Your care and attention was outstanding, I cannot thank you enough
Respite Resident at Woodpeckers

We would like to express our heartfelt gratitude to all of the wonderful staff at Woodpeckers, for their good-natured care and kindness to our beloved husband/father
Family of Resident at Woodpeckers

My wife is looked after with great care, kindness and consideration in all respect - care, medical attention an sustenance in a well kept home with a lovely garden
Husband of Resident at Woodpeckers

I cannot speak too highly of the care my Husband receives. As a visiting wife, I have received nothing but welcome and hospitality - also given to family and friends who all comment on the nice friendly atmosphere on arrival
Wife of Resident at Woodpeckers

Just to say a huge heartfelt thank you for taking such care of Mum, it was important to feel confident in her care as we are a fair distance away, we were always made to feel welcome and nothing seemed too much trouble 
Daughter of Resident at Woodpeckers

Thank you so much from the bottom of our hearts, for the care and attention you have given Mum, you have been an enormous support to the whole family and we have all enjoyed the family atmosphere created by the Woodpeckers community
Family of Resident at Woodpeckers

You made my stay at Woodpeckers so comfortable and with love and great caring
Respite Resident at Woodpeckers

Thank you for your kindness, Woodpeckers have been brilliant all the way through my Mum stay. We have all come to the conclusion that it was the community of Woodpeckers that Mum didn't want to leave behind
Daughter of Resident at Woodpeckers

You made my stay at Woodpeckers so comfortable and with love and great caring
James, respite resident at Woodpeckers

We are so very blessed that Mum was so well cared for by you all at Woodpeckers. Having worked in the health industry all my career and I honestly cannot believe how wonderful you all were all of the time, it gave me great peace knowing that when I was not able to be around
Wendy, daughter of resident at Woodpeckers

Everyone is friendly and caring and our Mother has settled in well. The idea of lunching with her is excellent, as is the food. Today, a Friday, we were most impressed with the therapeutic effect of visiting groups of schoolchildren (including preschool)

Very many thanks to the carers who looked after my husband, we especially appreciated the fondness displayed in their caring duties
Ruth, wife of resident at Woodpeckers

Thank you all for lunch and the friendly 'Woodpecker' hospitality, you were all so cheerful, so many thanks
Gilly, relative of resident at Woodpeckers

My gratitude for the love and attention you gave to my Father, I could not have wanted a better home for him. You all cheerfully cared for him, made him feel at home and never minded what you did to help him. The level of care you gave him was immense and I am so grateful 
Jane, daughter of resident at Woodpeckers

A huge thank you for the care which Dad received at Woodpeckers, he could not have been better cared for, and I am immensely, hugely grateful. All your staff are just so lovely, cheerful, friendly and caring, and I think we are proud here in Brockenhurst to have such a wonderful home in our midst
Jane, daughter of resident at Woodpeckers

I would like to say a big thank you to all the staff at Woodpeckers for the kindness they give to me and all the residents, they are very patient and caring to those that need so much care
Resident at Woodpeckers

Woodpeckers is such a friendly place and I felt very privileged to be able to observe and help out your brilliant, compassionate and respectful staff 
Oxford University Student

Thank you for all the loving and caring of our relative whilst at Woodpeckers
Relative of resident at Woodpeckers

Just wanted to say what a great home Woodpeckers and thank you for looking after our friend so well and also for your welcome and efficiency with visitors
Veronica, friend of resident at Woodpeckers

Our relative certainly recalls having a 'super' bath at Woodpeckers!!!! As well as engaging in many activities. Woodpeckers is the friendliest and most welcoming home there is!
Brian, relative of resident at Woodpeckers

Nursing care of a high-quality and the care staff are courteous and kind
Donald, husband of resident at Woodpeckers

A warm reception, friendly attention to visitors with evidence of well-trained staff from procedures in all aspects of care
Friend of resident at Woodpeckers

Very caring and supportive staff and my Mother has settled well and loves all the care, attention and good humour shown by all. She enjoys the atmosphere in the activities and has made many friends
Maggie, daughter of resident at Woodpeckers

Thank you all for looking after my Mum so well and making her time with you a happy one
Jill, daughter of resident at Woodpeckers

Thank you for all the excellent attention I received - until next time!
Audrey, respite resident at Woodpeckers

There is a very positive atmosphere and this is evident through all the levels of what makes Woodpeckers not just a care home but a home. The staff are very professional, alongside a high degree of personal care. It is light and bright with access to the lovely garden, all of which is maintained at a high level. There is no pressure on residents to join in with the variety of activities, yet there is still a sense of inclusivity if they choose not to take part. Attention is there if needed but low key when not required. Well done Woodpeckers!
Daughter of resident at Woodpeckers

When arriving, after checking who we were and whom we were visiting, a warm and friendly smile and words were directed at us and to who we were visiting. All staff encountered were very friendly and courteous, again with a smile. We clearly observed our friend, who was in a wheelchair, being very well looked after with gentle, caring patience and understanding from the staff
Friend of resident at Woodpeckers

Thank you so much for making Daphne's birthday last week such a happy occasion for all of us. Lunch was excellent, as usual, and tea was superlative! Just filling in my review has really made me realise how lucky we have been to have chosen to place Mum in your care. She seems happy, settled and well, thank you to everyone, at all levels:- carers, nurses, cleaners, housekeepers, cooks, administrators, managers, gardeners, handymen, residents - you are so cheerful, efficient and supportive
Alison, daughter of resident at Woodpeckers

I just wanted to thank all of you for making Mums Birthday such a special day, right from the beginning of the day - you were brilliant. We very much appreciate just how much you put in to making it all work so well 
Cilly, daughter of resident at Woodpeckers

I would like to say the biggest thank you for the exemplary care that you gave to my Mother, your kindness and care was exceptional and could not have been bettered in any way
Anne, daughter of resident at Woodpeckers

A very big thank you for the wonderful care and wonderful life our Mum enjoyed with you, we as a family will really miss seeing each and every one of you, never a visit went by when we didn't pass a pleasant or lighted joke with you
Pam, daughter of resident at Woodpeckers

Many thanks to you and your staff for the lovely flowers I received today, I enjoyed my stay in Woodpeckers very much - it was nice to be spoilt!
Betty, respite resident at Woodpeckers

Thank you for all the care Mum is receiving from you at all levels! Leaving Mum behind and driving home has become so much easier, she has relaxed and therefore we have relaxed, thank you!
Gilly, daughter of resident at Woodpeckers

Thank you for all the kind care and consideration you gave my Mother whilst she was with you at Woodpeckers
Caroline, daughter of resident at Woodpeckers

My overall experience of Woodpeckers is excellent, the staff are all very friendly and kind. My Mother is happy and well cared for and that is a great relief to me
Daughter of resident at Woodpeckers

Thank you for all the great care and attention provided to my Father 
Relative of resient at Woodpeckers

Thank you for looking after me so well and for continuing your excellent care 
Sheila, respite resident at Woodpeckers

What a lovely surprise to receive that bouquet of flowers. I must thank you all too for looking after me so well – we, the family, appreciate all you do for us.

With many thanks for the wonderful care, attention and support Mum had over her thirteen years as a resident.

Thank you all for being so cheerful and running up and down the flights of stairs checking we are all fed and watered.

I am writing to congratulate you on Woodpeckers’ recent ‘outstanding’ CQC rating. It’s a fantastic achievement and a real testament to the hard-work and dedication of all who work there. Keep up the amazing work!

Thank you so much for making my dad’s birthday so special. Special thanks in particular to the chef for making such lovely food and cake.

I would like to thank you all for the very nice lunches we enjoyed on Saturday and Sunday when my husband’s relatives came to visit. I have no doubt it made for extra work at a very busy time, and it was very much appreciated.

My mum has been with you for over six months now and we have had nothing but kindness all the way. You have been so welcoming and inclusive to all of us, and it is such a relief to know she is safe and well cared for.