Review submitted by P T (Resident / Service User) on Thursday 16 June 2022. Review relates to June 2022.
A wonderful home.
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Experience: Excellent
- Treated with Dignity: Excellent
Review submitted by S S (Resident / Service User) on Thursday 16 June 2022. Review relates to June 2022.
Since moving into Woodpeckers, I've felt really happy as the carers make me feel at ease and are always attentive, sometimes they may talk a bit quiet for me to understand them, but they do repeat and we eventually understand each other. I do like it with the different types of activities and I do try to go as much as possible. When my family visit, they are always made to feel welcome.
- Care / Support: Good
- Staff: Good
- Rooms: Good
- Facilities: Good
- Cleanliness: Good
- Food & Drink: Excellent
- Activities: Good
- Safety / Security: Excellent
- Value for Money: Good
- Overall Experience: Excellent
- Treated with Dignity: Good
Review submitted by M D (Resident / Service User) on Thursday 9 June 2022. Review relates to June 2022.
Arrived 31/03/2022 and to date very satisfied with all aspects of Woodpeckers.
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Experience: Excellent
- Treated with Dignity: Excellent
Review submitted by Shirley J (Resident / Service User) on Thursday 26 May 2022.
Nothing is too much trouble for the care staff, they are always so polite and helpful. Home-cooked food is excellent. Beautiful gardens, I have valued from being pushed around them.
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Experience: Excellent
- Treated with Dignity: Excellent
Review submitted by Janet S (Daughter of Resident/Service User) on Wednesday 19 January 2022. Review relates to January 2022.
I am speaking on behalf of my mother; she/I cannot fault the loving care she is receiving. I am confident that she is receiving the best possible care, and all staff have treated her with dignity and gentleness at all times.
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Experience: Excellent
- Treated with Dignity: Excellent
Review submitted by M M (Resident / Service User) on Tuesday 14 December 2021. Review relates to December 2021.
Enjoying my time here. Entertained most days. A very caring staff.
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Experience: Excellent
- Treated with Dignity: Excellent
Review submitted by Molly W (Resident / Service User) on Wednesday 28 July 2021. Review relates to July 2021.
The area is beautiful and lovely to look out on. Watching the wildlife is very interesting. The gardens are very well kept and lovely to sit out in. The care staff are all very friendly and helpful, a good choice of food.
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Experience: Excellent
- Treated with Dignity: Excellent
Review submitted by Hilary N (Daughter of Resident/Service User) on Tuesday 27 July 2021. Review relates to July 2021.
It's wonderful to know that my mum is in such safe, kind and capable hands at Woodpeckers. Everyone there has made my mother feel very welcome and their attentiveness is outstanding.
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Experience: Excellent
- Treated with Dignity: Excellent
Review submitted by Jean W (Resident / Service User) on Thursday 8 July 2021. Review relates to July 2021.
Very happy and completely satisfied.
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Experience: Excellent
- Treated with Dignity: Excellent
Review submitted by I G (Resident / Service User) on Friday 6 November 2020. Review relates to November 2020.
Staff very kind and helpful. Food very good, I like stew and dumplings are my favourite meal. Gardens are lovely, flowers beautiful.
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Experience: Excellent
- Treated with Dignity: Excellent
Review submitted by Elspeth (Resident / Service User) on Friday 2 October 2020. Review relates to September 2020.
We can spend a lot of time in the garden, which is very well kept.
The food is very good and pays attention to tastes. A wide range of activities for all of us.
All the staff are kindly and look after us well.
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Experience: Excellent
- Treated with Dignity: Excellent
Review submitted by Ian W (Son of Resident/Service User) on Wednesday 9 September 2020. Review relates to September 2020.
My mother has been a resident in Woodpeckers since January 2020 and although reluctant at first she cannot praise the home enough now. She is well looked after, all
medical needs are taken care of, food and room of a high standard and activities daily for her needs.
Things have obviously been difficult over the last few months due to the virus and visiting very restricted. This has been done for the benefit of the residents and the absence of COVID which has proven successful. Even throughout this, I have spoken every day by phone to my mother and staff have also kept me up to date with her medical changes and also let me know any activities she has taken part in. I cannot speak highly enough of Woodpeckers and if anyone has any doubt about putting a member of there family in a care home I would recommend an appointment to have a look inside and talk to the residents to see how well this one is run. Thanks again to all staff and manager here.
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Experience: Excellent
- Treated with Dignity: Excellent
Review submitted by I P (Resident / Service User) on Saturday 22 August 2020. Review relates to August 2020.
A warm welcome. Staff acted with confidence and support at all times. I am having a successful stay.
- Care / Support: Excellent
- Staff: Excellent
- Management: Excellent
- Rooms: Excellent
- Facilities: Excellent
- Cleanliness: Excellent
- Food & Drink: Excellent
- Activities: Excellent
- Safety / Security: Excellent
- Value for Money: Excellent
- Overall Experience: Excellent
- Treated with Dignity: Excellent