We are Friendly
Welcome, approachable, eager to listen and help
Professional, Caring & Kind
Meet the Team at Avon Reach
You’d be surprised how many caring people make up the team that look after residents, maintaining the highest standards of clinical and social care. From the Home Manager to the Head Chef, the Housekeeping team to the Clinical Lead, we all come together to make ‘One Team’, putting residents at the heart of all we do.
Ruth Wildman – Home Manager
As the Home Manager at Avon Reach, Ruth brings over 25 years of experience in the care sector, including 14 years in care home management. Before transitioning to care homes, Ruth worked as a community nurse in Bournemouth, giving her a strong foundation in person-centred care and support.
Holding a BSc (Hons) in Adult Nursing and the Registered Manager’s Award (RMA), Ruth is dedicated to ensuring a warm, safe, and supportive environment for all residents. She leads her team with a focus on compassionate, high-quality care, always striving to enhance residents’ wellbeing and daily experiences.
Amy McComick – Clinical Lead
Amy is our Clinical Lead, responsible for overseeing all clinical aspects of care within our home, ensuring that residents receive exceptional, person-centred care tailored to their needs. Amy leads the nursing and care teams, providing clinical expertise and guidance to ensure that best practices are followed and regulatory standards are met. Amy is dedicated to delivering excellence in care, fostering a culture of continuous improvement, and supporting the professional development of the care teams under her leadership.
Lee Mussell
As our Customer Support Advisor, Lee is dedicated to providing exceptional service and support to new enquiries, residents, families, and visitors. Lee is the first point of contact for enquiries, ensuring that everyone who contacts our care home receives clear, helpful information and a friendly, professional experience. Lee assists families throughout the process of choosing the right care for their loved ones, offering guidance on our services, answering questions, and providing ongoing support. From coordinating visits to addressing concerns, she is there to help every step of the way, even making sure new residents have everything they need to settle in to their new home.
Nursing Team
Nurses are on duty at Avon Reach 24 hours a day, seven days a week, ensuring that residents receive the highest standard of nursing care, tailored to their individual needs. This is Greeta who, as part of the nursing team, plays a key role providing expert clinical care and leadership within our home. With a focus on both clinical excellence and compassionate care, our nurses are committed to promoting the wellbeing and dignity of all our residents. They work closely with the Home Manager and other healthcare professionals to create care plans that enhance residents’ quality of life.
Head Chef
Our home benefits from two dedicated Head Chefs, ensuring that our kitchen operates seamlessly seven days a week. This commitment allows residents to enjoy the same high standards of dining every day, with fresh, seasonal, and thoughtfully prepared meals. This is Bart, who, along with his fellow Head Chef, works closely with residents and the care team to design menus that support wellbeing, offering variety and creativity to make every mealtime a pleasure. Bart is responsible for leading the catering team in preparing delicious, nutritious meals that cater to the diverse dietary needs and preferences of our residents. With a passion for creating high-quality, home-cooked dishes, Bart ensures that every meal is balanced, flavourful, and tailored to individual requirements, whether for specific health conditions or personal preferences.
Companionship Team
As Companionship Team member, Denise is responsible for creating and coordinating a wide variety of engaging and meaningful activities that enhance the wellbeing and enjoyment of our residents. Denise and the team work closely with residents to design a programme of activities that caters to diverse interests, abilities, and preferences, ensuring every resident has opportunities for social interaction, creativity, and fun. This includes regular minibus trips out of the home, keeping residents connected to their community.
Health Care Assistants
Our Health Care Assistants provide compassionate, hands-on care and support to our residents, helping them with their daily activities and ensuring their comfort and wellbeing. Our Senior Care Leads work closely with the nursing team to maintain person-centred care, tailored to the individual needs of each resident. The team’s responsibilities include assisting with daily personal care, taking medications, helping with mobility, and offering emotional support to ensure residents feel valued and respected.
Maintenance
Gary ensures that our home facilities operate safely and smoothly for residents. He supports residents with routine maintenance and minor repairs as needed. His duties include conducting monthly tests and inspections on various equipment, such as fire doors, water temperature outlets, fire extinguishers, security doors, internal and external lighting, wheelchairs, window restrictors, reclining chairs, and nursing beds.
Housekeeping Team
The Housekeeping Team, led by Linn, plays a crucial role in maintaining a clean, safe, and comfortable home environment for our residents. With the utmost respect for our residents’ private space, Linn and the team carefully clean rooms and en-suites, including residents’ own keepsakes such as pictures and ornaments. Personal clothing is carefully laundered, ironed, folded and returned to residents’ rooms on a daily basis.
Senior Administrator
Sasha is the friendly face and organised presence at the heart of our home’s daily operations. Sasha is responsible for ensuring that the reception area runs smoothly, providing a warm welcome for residents, families, and visitors. She plays a key role in supporting the home’s management and care teams by ensuring that all administrative processes are efficient and in compliance with regulatory requirements.
His needs were met in every way with dignity, compassion, respect, and professionalism. – Daughter of Resident – Carehome.co.uk Review
Our Values
Avon Reach is part of Colten Care, a family-owned business built on core values that still guide us from the very heart of our business today. Our values shape the company culture and play out in our home every day through meaningful, heartfelt interactions between staff, residents and family members.
We are Kind
Respectful, patient, thoughtful, taking time and doing what’s needed
We are Individual
Attentive, responsive, embracing uniqueness
We are Reassuring
High standards, inspiring trust and confidence, taking responsibility
We are Honest
Realistic, open, ready to acknowledge mistakes and put them right, unafraid of difficult conversations
Careers at Avon Reach
A career in care is one of the most rewarding paths you can choose, with a wide range of exciting and meaningful roles that contribute toward improving the lives of older people. Join us in providing a better quality of later life for our residents.
To find out about available roles at Avon Reach, or any of our sister homes, visit our careers site.
We’re Here To Help
Whether you’d like an initial chat about the care we provide, you have a question about our all-inclusive fees, or you’d like more information about our beautiful home, we’re here to help.