Meet the team

The team at Castle View brings together experience, clinical oversight and steady leadership within one coordinated home. From the Home Manager and Clinical Lead to care colleagues, hospitality, housekeeping and maintenance, each role contributes to how the home operates day to day. Communication is consistent and responsibility sits clearly within the home, so decisions are well informed and standards remain dependable. 

Care is delivered by people who know the residents well and work closely together. Continuity matters, especially as needs change. Behind the scenes, the wider Colten Care group provides governance, professional support and shared learning, strengthening how the home is led and maintained. What families see is a team that works with clarity and purpose, with the resident at the centre of every decision. 

Home Manager Ashika Reddy

Ashika brings more than 20 years of experience within Colten Care, having joined the organisation in 2006 as a Nurse. Over time, she has progressed through a range of clinical and leadership roles, building a deep understanding of both resident care and team development.

In 2019, she took on the role of Home Manager, reflecting her consistent commitment to high standards and her ability to lead with clarity and care. Ashika’s approach is grounded in experience and attentiveness, fostering an environment where residents feel secure, respected, and supported in their daily lives.

Nursing Team

Nurses are on duty at Castle View 24 hours a day, seven days a week, ensuring that residents receive the highest standard of nursing care, tailored to their individual needs. Our nursing team plays a key role providing expert clinical care and leadership within our home. With a focus on both clinical excellence and compassionate care, our nurses are committed to promoting the wellbeing and dignity of all our residents. They work closely with the Home Manager and other healthcare professionals to create care plans that enhance residents’ quality of life.

Health Care Assistants

Our Health Care Assistants provide compassionate, hands-on care and support to our residents, helping them with their daily activities and ensuring their comfort and wellbeing. This is Kimm, one of our Senior Care Leads, who works closely with the nursing team to maintain person-centred care, tailored to the individual needs of each resident. The team’s responsibilities include assisting with daily personal care, taking medications, helping with mobility, and offering emotional support to ensure residents feel valued and respected.

Companionship Team

As Companionship Team Leader, Hayley is responsible for creating and coordinating a wide variety of engaging and meaningful activities that enhance the wellbeing and enjoyment of our residents. Hayley and the team work closely with residents to design a programme of activities that caters to diverse interests, abilities, and preferences, ensuring every resident has opportunities for social interaction, creativity, and fun. This includes regular minibus trips out of the home, keeping residents connected to their community.

Head Chefs

Our home benefits from two dedicated Head Chefs, ensuring our kitchen operates seamlessly seven days a week. This commitment allows residents to enjoy the same high standards of dining every day, with fresh, seasonal, and thoughtfully prepared meals. This is Ben, who, along with his fellow Head Chef, works closely with residents and the care team to design menus that support wellbeing, offering variety and creativity to make every mealtime a pleasure. Ben is responsible for leading the catering team in preparing delicious, nutritious meals that cater to the diverse dietary needs and preferences of our residents. With a passion for creating high-quality, home-cooked dishes, Ben ensures that every meal is balanced, flavourful, and tailored to individual requirements, whether for specific health conditions or personal preferences.

Gardener

Ross is Castle View’s gardener, dedicated to creating and maintaining beautiful, tranquil outdoor spaces that residents can enjoy all year round. With a focus on enhancing the wellbeing of our residents, Ross ensures that the gardens are inviting, safe, and accessible for all. Ross will encourage residents to relax, walk, or even participate in light gardening activities, understanding the therapeutic power of being in nature and the impact it can have on our residents’ quality of life.

Senior Administrator

Our Senior Administrator is the friendly face and organised presence at the heart of our home’s daily operations. They are responsible for ensuring that the reception area runs smoothly, providing a warm welcome for residents, families, and visitors. They play a key role in supporting the home’s management and care teams by ensuring that all

Housekeeping

The Housekeeping team plays a crucial role in maintaining a clean, safe, and comfortable home environment for our residents. With the utmost respect for our residents’ private space, the team carefully clean rooms and en-suites, including residents’ own keepsakes such as pictures and ornaments. Personal clothing is carefully laundered, ironed, folded and returned to residents’ rooms on a daily basis.

Maintenance

Our Maintenance team ensures that our home facilities operate safely and smoothly for residents. They support residents with routine maintenance and minor repairs as needed. Their duties include conducting monthly tests and inspections on various equipment, such as fire doors, water temperature outlets, fire extinguishers, security doors, internal and external lighting, wheelchairs, window restrictors, reclining chairs, and nursing beds.

“All the staff were approachable, friendly, always there to help and support and were clearly dedicated to their work and the care and wellbeing of the residents.” – Helen E, daughter of resident at Castle View

Our Values

Castle View  is part of Colten Care, a family-owned business built on core values that still guide us from the very heart of our business today. Our values shape the company culture and play out in our home every day through meaningful, heartfelt interactions between staff, residents and family members.

We are Friendly

Welcome, approachable, eager to listen and help

We are Kind

Respectful, patient, thoughtful, taking time and doing what’s needed

We are Individual

Attentive, responsive, embracing uniqueness

We are Reassuring

High standards, inspiring trust and confidence, taking responsibility

We are Honest

Realistic, open, ready to acknowledge mistakes and put them right, unafraid of difficult conversations

Careers at Castle View

A career in care is one of the most rewarding paths you can choose, with a wide range of exciting and meaningful roles that contribute toward improving the lives of older people. Join us in providing a better quality of later life for our residents.

To find out about available roles at Castle View, or any of our sister homes, visit our careers site.

We’re here for you

Whether you’d like an initial chat about the care we provide, you have a question about our all-inclusive fees, or you’d like more information about our beautiful home, we’re here to help.