We know that considering to move an elderly loved one into nursing or residential care homes is a big decision at what is often a difficult time. There can be so many elements that need to be considered to ensure that you make the right choice of a home that is perfect for you or your loved one.
We’re here to help you to find the right care home for your loved one. We have put together the following information that has been guided by questions we receive regularly from others searching for a care home for the last 40 years. We also have a Care Home Checklist available to download to guide you in your search for a home and help you find one that ticks all the right boxes.
When searching for a care home, these are some of the key elements to consider:
The first and most important consideration at the beginning of your search for a care home should be to understand whether a home is going to be able to meet the care needs of you or your loved one.
There are several care home options available, which can either be owned by private providers, local authorities, or voluntary organisations. Not all care services are are available within every home, and some specialist homes may only offer one type of care service, such as dedicated dementia homes.
Understanding your care requirements will quickly help you eliminate any care homes that may not be able to meet your needs. The types of care that will be available within care homes are:
Although a care home can’t replace a family home, they can offer a warm and welcoming environment where residents will feel safe and comfortable. Having an idea of what is most important to you and your loved one will help to find a care home that will provide a setting that will feel like home.
It’s also important to consider how well maintained even the basic facilities are. Is the garden well maintained? Are the walls, carpets, and furniture as stain-free as you would expect? And does the building itself look well maintained?
Good nutrition is vital to overall health and wellbeing, particularly in a care home setting where nutritional needs can vary widely for older people. Care homes should cater to a range of dietary requirements, including allergies, preferences, and any cultural or religious food restrictions. High-quality care homes will have well-structured meal plans that ensure all residents receive nutritious meals tailored to their health conditions.
In addition to ensuring the food meets dietary needs, the overall dining experience is also important. Many care homes offer meals in communal dining rooms, providing a social aspect to mealtimes, while others give residents the choice to dine in their private rooms for more personal comfort. Guests can often join residents for special occasions like birthdays or anniversaries, creating a home-like atmosphere.
Consider asking how the care home screens for malnutrition and manages nutrition for residents who may require additional support, such as those with dementia or chronic illnesses.
It is important for residents living in a care home to do so as independently as possible. This helps to maintain a sense of purpose that is vital for an older person’s wellbeing and overall health. Residents should have the opportunity to try new activities and continue with life-long hobbies and interests should they wish to do so.
National Institute for Health and Care Excellence (NICE) set quality standards to help care homes improve the quality of care they provide. Their quality standard for ‘Mental wellbeing of older people in care homes’ states that care homes should offer residents the opportunity to participate in meaningful activities that promote their health and mental wellbeing.
These activities should be both structured and spontaneous and available for groups of residents, or for individuals. They should also involve family, friends, carers, and the wider community wherever possible. Activities range from daily living such as dressing, eating and washing, to leisure activities such as gardening, singing, arts and crafts, and even day trips out into the local community.
During your visit, request some more information about the variety of activities and how often will they will be available. You may also be able to join the home during one of their community events/activities, where you will be able to see first hand what the care home will be offering.
A personalised approach to care is crucial for ensuring each resident feels valued and receives the attention they need. A good care home will involve both the resident and their family in creating a detailed and individualised care plan. This care plan should consider the resident’s health requirements, personal interests, life history, and cultural or religious beliefs, allowing staff to provide care that feels both appropriate and familiar to the individual.
It’s essential to confirm that the care home has systems in place to regularly review and update these care plans, adjusting as needed for changes in health or preferences. The staff should be proactive in recognising any physical or medical concerns and have close relationships with healthcare professionals to ensure ongoing support.
During your visit, ask how care plans are developed, who is involved in the process, and how frequently they are reviewed. Understanding the home’s approach to recognising and addressing the evolving needs of residents will give you confidence in the quality of care provided.
All care homes will be rated by the Care Quality Commission (CQC), and these ratings can help guide your choice. There are four possible ratings given to care homes: outstanding, good, requires improvement and inadequate.
Care homes are normally given these ratings based on each of the five key questions that are asked during an inspection.
By law, care providers have to display the ratings given to them in the places where they provide care, as well as somewhere that people who use their services can easily see them, and also show their rating on their website.
You can find out more about their rating system here.
Reading reviews from relatives, friends, and residents who have first-hand experience with a care home can offer valuable insights into what life is really like there. These reviews can range from positive to negative, long to short, and detailed to brief. Some will provide a wealth of useful information, while others may be less specific, but they all contribute to a fuller picture of the care home’s overall reputation.
Care home reviews are typically available in various places:
When researching a care home, it’s a good idea to look through multiple sources of reviews to get a balanced view. Pay attention to any recurring themes, both positive and negative, as these often provide the most reliable insight into the home’s strengths and areas for improvement.
By law, care providers have to display the ratings given to them in the places where they provide care, as well as somewhere that people who use their services can easily see them, and also show their rating on their website.
You can find out more about their rating system here.
To gain a well-rounded view of care homes in your area, it’s helpful to consult several trusted sources. One of the key resources is the Care Quality Commission (CQC), the sector regulator that maintains comprehensive lists of care homes and publishes independent inspection reports. You can use the CQC website to search for care homes, review their ratings, and explore detailed reports from recent inspections.
Age UK is another valuable resource, offering guidance and advice on finding a care home and exploring other care options that may be suitable.
Additionally, for those seeking specific information on dementia care, the Alzheimer’s Society provides expert advice, real-life stories, and the latest research related to dementia, all of which can support your decision-making process.
To support you in your search for a care home, we have put together the following checklist that highlights the key areas to consider when viewing different homes, and help you make the best informed choice when choosing a care home.


















