Admission Into St Catherines View
We understand what an overwhelming time it can be when admitting a loved one to a home. That’s why at St Catherines View, our aim for all admissions, be they urgent or planned, is to give you confidence and reduce your stress.
Our Admissions Process
Our aim is to take the weight off your shoulders and simplify the process, giving you less to worry about.
Here’s what a typical admission to St Catherines View looks like, step by step:
Step 1 – Your initial enquiry, either by phone or online form, is where care needs are first discussed
Step 2 – We’ll invite you to view the home with a dedicated Customer Support Advisor, meet the Home Manager or Clinical Lead, discuss fees and any other requirements
Step 3 – If you wish to proceed, we’ll make contact with your GP and conduct a thorough, free and non-obligational pre-assessment to assess the level of care required. An individualised care plan is created following assessment
Step 4 – If we’re able to meet your care needs, we’ll confirm the admission with you and your loved one, agree an admission date, then take you through what personal items to bring on admission, such as clothing, photos, medication, and homely touches
Step 5 – Prior to admission, we’ll issue our Terms of Residence, invoice and consent forms
Step 6 – On the date of admission, we will have arranged everything to ensure a warm welcome to the resident’s new home, with everything taken care of
If you have any questions about the process of admitting a resident into our home, we would be more than happy to talk you through it over the phone. Give is a call on 01962 892200
“My wife settled very quickly – helped by the staff who always seem to have time for her” – M P, Husband of resident at St Catherines View
We’re Here For You
Whether you’d like an initial chat about the care we provide, you have a question about our all-inclusive fees, or you’d like more information about our beautiful home, we’re here to help.