Meet the team

Stefan is our Clinical Lead, responsible for overseeing all clinical aspects of care within our home, ensuring that residents receive exceptional, person-centred care tailored to their needs. Stefan leads the nursing and care teams, providing clinical expertise and guidance to ensure that best practices are followed and regulatory standards are met. Stefan is dedicated to delivering excellence in care, fostering a culture of continuous improvement, and supporting the professional development of the care teams under his leadership.

As our Customer Support Advisor, Vicki is dedicated to providing exceptional service and support to new enquiries, residents, families, and visitors. Vicki is the first point of contact for enquiries, ensuring everyone who contacts our care home receives clear, helpful information and a friendly, professional experience. Vicki assists families throughout the process of choosing the right care for their loved ones, offering guidance on our services, answering questions, and providing ongoing support. From coordinating visits to addressing concerns, she is there to help every step of the way, even making sure new residents have everything they need to settle into their new home.

Kay is our Admiral Nurse, a specialist dementia care nurse working in partnership with the charity Dementia UK. Kay works with families to provide support, advice and reassurance. This might be reviewing your loved one’s daily life plan, discussing medication or looking for hints and suggestions on how to get the most out of your care home visits, especially where someone with dementia is presenting complex behaviours. With her extensive knowledge and qualifications in dementia, Kay primarily supports our dementia communities with clinical needs (such as nutrition and medication), social well-being needs (such as meaningful activities) and assists in the review of our dementia training and development of our dementia strategy.

Our nurses are on duty at Newstone House 24 hours a day, seven days a week, delivering expert clinical care with consistency and compassion. They play a key role in supporting residents’ health and wellbeing, combining clinical knowledge with a calm, reassuring presence. With a deep understanding of dementia, they respond sensitively to changing needs, helping residents feel safe, understood, and respected. Working closely with the wider care team and healthcare professionals, our nurses help shape and adapt personalised care plans that enhance comfort, dignity, and quality of life.

Our home benefits from two dedicated Head Chefs, ensuring our kitchen operates seamlessly seven days a week. This commitment allows residents to enjoy the same high standards of dining every day, with fresh, seasonal, and thoughtfully prepared meals. This is Gabby, who, along with his fellow Head Chef, works closely with residents and the care team to design menus that support wellbeing, offering variety and creativity to make every mealtime a pleasure. Gabby is responsible for leading the catering team in preparing delicious, nutritious meals that cater to the diverse dietary needs and preferences of our residents. With a passion for creating high-quality, home-cooked dishes, Gabby ensures that every meal is balanced, flavourful, and tailored to individual requirements, whether for specific health conditions or personal preferences.

As Companionship Team Leader, Laura is responsible for creating and coordinating a wide variety of engaging and meaningful activities that enhance the wellbeing and enjoyment of our residents. Laura and the team work closely with residents to design a programme of activities that caters to diverse interests, abilities, and preferences, ensuring every resident has opportunities for social interaction, creativity, and fun. This includes regular minibus trips out of the home, keeping residents connected to their community.

Our Health Care Assistants provide compassionate, hands-on care and support to our residents, helping them with their daily activities and ensuring their comfort and wellbeing. This is Miyumi, one of our Senior Care Leads, who works closely with the nursing team to maintain person-centred care, tailored to the individual needs of each resident. The team’s responsibilities include assisting with daily personal care, taking medications, helping with mobility, and offering emotional support to ensure residents feel valued and respected.

Ali is St Catherine View’s gardener, dedicated to creating and maintaining beautiful, tranquil outdoor spaces that residents can enjoy all year round. With a focus on enhancing the wellbeing of our residents, Ali ensures that the gardens are inviting, safe, and accessible for all. Ali will encourage residents to relax, walk, or even participate in light gardening activities, understanding the therapeutic power of being in nature and the impact it can have on our residents’ quality of life.