Meet the team

Victoria is our Clinical Lead, responsible for overseeing all clinical aspects of care within our home, ensuring that residents receive exceptional, person-centred care tailored to their needs. Victoria leads the nursing and care teams, providing clinical expertise and guidance to ensure that best practices are followed and regulatory standards are met. Victoria is dedicated to delivering excellence in care, fostering a culture of continuous improvement, and supporting the professional development of the care teams under her leadership.

As our Customer Support Advisor, Stephanie is dedicated to providing exceptional service and support to new enquiries, residents, families, and visitors. Stephanie is the first point of contact for enquiries, ensuring everyone who contacts our care home receives clear, helpful information and a friendly, professional experience. Stephanie assists families throughout the process of choosing the right care for their loved ones, offering guidance on our services, answering questions, and providing ongoing support. From coordinating visits to addressing concerns, she is there to help every step of the way, even making sure new residents have everything they need to settle into their new home.

Kay is our Admiral Nurse, a specialist dementia care nurse working in partnership with the charity Dementia UK. Kay works with families to provide support, advice and reassurance. This might be reviewing your loved one’s daily life plan, discussing medication or looking for hints and suggestions on how to get the most out of your care home visits, especially where someone with dementia is presenting complex behaviours. With her extensive knowledge and qualifications in dementia, Kay primarily supports our dementia communities with clinical needs (such as nutrition and medication), social well-being needs (such as meaningful activities) and assists in the review of our dementia training and development of our dementia strategy.

As our Care Co-Ordinator, Sam plays a vital role in supporting the delivery of high-quality, person-centred care throughout our home. Working closely with the Home Manager and Clinical Lead, Sam helps to ensure that residents receive care that is tailored to their individual needs, preferences and routines. Sam supports the care team by providing guidance, encouragement and coordination, helping colleagues to maintain the knowledge, skills and confidence needed to deliver consistently high standards of care.

Nurses are on duty at The Aldbury 24 hours a day, seven days a week, ensuring that residents receive the highest standard of nursing care, tailored to their individual needs. This is Nimpha who, as part of the nursing team, plays a key role providing expert clinical care and leadership within our home. With a focus on both clinical excellence and compassionate care, our nurses are committed to promoting the wellbeing and dignity of all our residents. They work closely with the Home Manager and other healthcare professionals to create care plans that enhance residents’ quality of life.

Our home benefits from two dedicated Head Chefs, ensuring our kitchen operates seamlessly seven days a week. This commitment allows residents to enjoy the same high standards of dining every day, with fresh, seasonal, and thoughtfully prepared meals. This is Izzy, who, along with her fellow Head Chef, works closely with residents and the care team to design menus that support wellbeing, offering variety and creativity to make every mealtime a pleasure. Izzy is responsible for leading the catering team in preparing delicious, nutritious meals that cater to the diverse dietary needs and preferences of our residents. With a passion for creating high-quality, home-cooked dishes, Izzy ensures that every meal is balanced, flavourful, and tailored to individual requirements, whether for specific health conditions or personal preferences.

As Companionship Team Leader, Sue is responsible for creating and coordinating a wide variety of engaging and meaningful activities that enhance the wellbeing and enjoyment of our residents. Sue and the team work closely with residents to design a programme of activities that caters to diverse interests, abilities, and preferences, ensuring every resident has opportunities for social interaction, creativity, and fun. This includes regular minibus trips out of the home, keeping residents connected to their community.

Our Health Care Assistants provide compassionate, hands-on care and support to our residents, helping them with their daily activities and ensuring their comfort and wellbeing. This is Goy who, along with our Senior Care Leads, works closely with the nursing team to maintain person-centred care, tailored to the individual needs of each resident. The team’s responsibilities include assisting with daily personal care, taking medications, helping with mobility, and offering emotional support to ensure residents feel valued and respected.

Brett is The Aldbury’s gardener, dedicated to creating and maintaining beautiful, tranquil outdoor spaces that residents can enjoy all year round. With a focus on enhancing the wellbeing of our residents, Brett ensures that the gardens are inviting, safe, and accessible for all. NAME will encourage residents to relax, walk, or even participate in light gardening activities, understanding the therapeutic power of being in nature and the impact it can have on our residents’ quality of life.

Elvis ensures that our home facilities operate safely and smoothly for residents. He supports residents with routine maintenance and minor repairs as needed. His duties include conducting monthly tests and inspections on various equipment, such as fire doors, water temperature outlets, fire extinguishers, security doors, internal and external lighting, wheelchairs, window restrictors, reclining chairs, and nursing beds.

The Housekeeping team plays a crucial role in maintaining a clean, safe, and comfortable home environment for our residents. With the utmost respect for our residents’ private space, Kanya and the team carefully clean rooms and en-suites, including residents’ own keepsakes such as pictures and ornaments. Personal clothing is carefully laundered, ironed, folded and returned to residents’ rooms on a daily basis.

David is the friendly face and organised presence at the heart of The Aldbury’s daily operations. David is responsible for ensuring that the reception area runs smoothly, providing a warm welcome for residents, families, and visitors. He plays a key role in supporting the home’s management and care teams by ensuring that all administrative processes are efficient and in compliance with regulatory requirements.