Admission into Avon Cliff

We understand what an overwhelming time it can be when admitting a loved one to a home. That’s why at Avon Cliff, our aim for all admissions, be they urgent or planned, is to give you confidence and reduce your stress.

 

Our experienced team is here to provide reassurance, answer your questions, and help you feel confident in your decision. From the initial enquiry to settling in, we focus on creating a welcoming environment tailored to meet your needs.

 

Our Admissions Process

Our aim is to take the weight off your shoulders and simplify the process, giving you less to worry about.

Here’s what a typical admission to Abbey View looks like, step by step:

Step 1: Initial Enquiry

Your initial enquiry, either by phone or online form, is where care needs are first discussed

Step 2: Visit the Home

We’ll invite you to view the home with a dedicated Customer Support Advisor, meet the Home Manager or Clinical Lead, discuss fees and any other requirements

Step 3: Pre-Assessment

If you wish to proceed, we’ll make contact with you to arrange a thorough, in-person, free and non-obligational pre-assessment to assess the level of care required. An individualised care plan is created following assessment

Step 4: Admission Details

If we’re able to meet your care needs, we’ll confirm the admission and fees with you and your loved one, agree an admission date, then take you through what personal items to bring on admission, such as clothing, photos, medication, and homely touches

Step 5: Documentation

Prior to admission, we’ll issue our Terms of Residence, invoice and consent forms

Step 6: Moving In

On the date of admission, we will have arranged everything to ensure a warm welcome to the resident’s new home, with everything taken care of

“All staff have been so genuine and professional and nothing is too much trouble.” – M W, daughter of resident at Avon Cliff

Find Out More About Avon Cliff

Supporting Every Aspect of Life

Meet the Team

Find out more about our dedicated team of compassionate individuals who are committed to providing the highest standards of clinical and social care to our residents. From our Carers to our Chef and Gardener, to our Housekeeping team and Nurses, each member plays a vital role in our ‘One Team’ approach, where residents are at the heart of everything we do.

Helpful Insights for Informed Choices

Help & Advice

Choosing the right care home can be challenging, and having the right information is essential. We provide clear answers and resources to make your journey smoother. Whether it’s guidance on costs, the moving-in process, or what to look for, our team is here to help you make an informed decision with confidence.

Homely Comforts & a Fulfilling Life

Lifestyle

At Avon Cliff, we provide a welcoming environment where residents can enjoy meaningful lives. From personalised bedrooms and homely surroundings to nutritious meals and engaging activities, every aspect of life is thoughtfully cared for.

Personalised Care for Every Stage of Later Life

Our Care 

Whether you or your loved one needs assistance with daily personal care and medication, support during recovery from a hospital stay, expert nursing care for managing conditions like Parkinson’s, strokes, or diabetes, or dedicated assistance in later life, our experienced care and nursing team is here to help.

We’re Here For You

Whether you’d like an initial chat about the care we provide, you have a question about our all-inclusive fees, or you’d like more information about our beautiful home, we’re here to help.