Our care teams assist with all aspects of daily living for our residents, from personal care to taking regular medications, working flexibly to promote independence providing support to maintain the physical care and comfort of residents.
Our aim is to continue to meet the needs of our residents in a supportive and homely setting. Residents maintain their sense of independence as far as possible, living each day as they want, with a little extra help.
Our care team assist with all aspects of daily living for our residents, working flexibly to help and maintain the physical care and comfort of residents and so that everyone can enjoy social and recreational activities as they want.
This includes day-to-day personal care such as washing and dressing, and where appropriate includes the giving of medication by specially trained team members.
Our Care Team play a vital role in assisting residents to live a fulfilled life, making a meaningful difference every day.
No-one should ever feel isolated or alone in our homes, with our Companionship Team helping residents enjoy the many opportunities for interaction with other like-minded people over a meal, a game of scrabble or day trip out on one of our minibuses.
We recognise the importance of family and friends and ensure that their continued involvement is maintained. We welcome our residents’ visitors to be part of the home, joining their loved ones at mealtimes, joining in our events such as music events, cream teas and garden parties.
“The staff are all excellent and go about their work in a very professional way.” – T C, resident at Brook View
We put residents at the heart of all we do. Taking a holistic approach, we ensure they are treated as individuals and their needs, preferences and lifestyle choices are supported and respected by everyone in the home.
Residents will experience our “All About Me” care philosophy from day one. We will speak with them to better understand their circumstances, likes and dislikes, as well as any additional needs, wants and desires.
Should care needs increase over time, residents may require more assistance to continue daily routines and living their own way. This can happen in the same friendly, familiar environment with a minimum of disruption, thanks to our care philosophy and our amazing team of Carers and Nurses.
Our care teams are supported by the in-house training team who deliver regular training to keep everyone up to date with evidence based best practice.
Brook View nurses are available for all residents, at all times. We believe that’s the bedrock of a safe and happy home, providing nurse-led care to manage complex medical conditions, whilst ensuring all residents can stay within their familiar and comfortable home setting should their care needs change.
Our residential care service is designed to provide a comfortable and relaxed home environment where home maintenance, laundry, cooking and housekeeping are taken care of on your behalf.
Short Stay & Respite
We offer the same high quality care services enjoyed by our long-term residents on a short-term basis. Whether it’s for a short period of recovery, a respite break or simply a trial run for those looking for a permanent move, we offer a home from home where residents can live their life, their way.
Although Brook View is not a dementia home, we are committed to supporting our residents to live meaningful and fulfilled lives, and that includes those living with the earlier stages of dementia or cognitive impairment.
End Of Life
We want people to live well with us, making the most of every single day. If that means being together until the end of life, we want our residents to die well with dignity with family around, in familiar surroundings with staff they know well.