Let our family

take care of yours

Riverside Road, West Moors, Ferndown, BH22 0LQ

Residential & Nursing Care Home in West Moors, Dorset

Where Familiar Faces and 30 Years of Trusted Care Make Every Day Feel Like Home

For over three decades, Brook View has been part of the West Moors community, supporting families with calm, professional care that feels genuinely personal. Rated ‘Good’ by the CQC, we offer residential, nursing and respite care in surroundings designed for comfort and continuity, so life here feels reassuringly settled, whatever your needs.

Our purpose‑built care home sits in the heart of West Moors, surrounded by beautifully landscaped gardens proudly featured in the National Garden Scheme. Step inside and you’ll notice more than just the comfortable spaces. You’ll see the same familiar team each day, many of whom have been with us for years, offering thoughtful, round‑the‑clock support that evolves with you over time.

It’s in the little moments that Brook View feels different: a morning cup of tea just how you like it, a quiet walk past the lavender beds, or a gentle chat in a favourite chair. These are the daily rhythms that help each person feel safe, valued, and truly at home.

Whether you’re just beginning to explore care options or ready to take the next step, you’re very welcome to visit and see for yourself. Call us any time for a kind, honest conversation, we’d be delighted to help.

“I decided it was so pretty at Brook View that it was the one I wanted to spend my respite care in. So pleased I have made this my home now.” – Respite Resident at Brook View, carehome.co.uk review

Is It Time for Extra Support?

Reassurance when life changes, and care that grows with you.

It’s not always easy to know when extra support is the right step. Many families tell us they’ve felt torn, wanting to keep a loved one at home, but worrying about their safety, health or day‑to‑day wellbeing. If that’s where you are now, you’re not alone.

At Brook View, we’re here to talk it through with kindness and clarity. For over 30 years we’ve supported people through all kinds of changes, offering care that evolves gently around each person’s needs and routines.

You might recognise some of these situations:

  • Feeling anxious or isolated living at home, and wanting more company and reassurance
  • Needing 24‑hour nursing or help managing a long‑term health condition
  • Recovering after a hospital stay or surgery, and wanting a safe, comfortable place to regain strength
  • A short stay to give a family carer time to rest, knowing care will be consistent and familiar
  • Simply wanting peace of mind that care can adapt over time, without upheaval or uncertainty

Here, you don’t have to make every decision alone or all at once. You’re welcome to call us for a gentle conversation, at your pace, and with no pressure. We’ll help you explore what would feel right for your family.

What Families Often Tell Us They Value

Care that’s personal, familiar, and quietly reassuring.

It’s the little things that make the biggest difference. Like knowing someone prefers Earl Grey with one sugar each morning, or seeing them settle happily on their favourite bench by the lavender in the afternoon sun. These small acts of understanding are what shape life here.

What You’ll Notice Here:

  • Our own nurses on-site 24/7, offering consistent care and calm reassurance, day and night

  • Support shaped around each person’s routines and preferences, whether that’s a later breakfast or a favourite weekly activity

  • A familiar team, many with us for years, whose faces become part of daily life

  • Meals that feel like home, from roast chicken with garden rosemary to apple crumble that sparks fond memories

  • Genuine daily moments: a puzzle shared with friends, quiet time in a favourite chair, or time spent chatting with family and friends in the garden

  • A peaceful setting with landscaped gardens, sunny lounges and cosy corners to relax

  • An inclusive atmosphere where families feel welcome from the very first visit

You’re very welcome to call us or arrange a visit when it suits you. We’d be delighted to show you around and talk through what would work best for your family.

Picture Life at Brook View

From morning tea on the patio, where lavender brushes softly in the breeze, to the comfort of a favourite armchair in the lounge, life at Brook View moves with a gentle rhythm that feels reassuringly personal.

Look for the small things that matter: a carer remembered by name, friends sharing a puzzle, or someone relaxing quietly in the sunlight. These are the moments that help each day feel calm, valued, and truly at home.

You’re very welcome to visit and see life here for yourself whenever it suits you.

Residential & Nursing Care at Brook View

At Brook View, the same familiar team is here as needs change, so every step feels calm and continuous. From assistance with daily routines to rehabilitation after hospital, to nursing support for conditions like Parkinson’s or diabetes, we’re here with quiet confidence and genuine compassion, day and night.

Whatever you or your loved one might need, you’ll find it here under one roof:

Here, care never feels like a disruption. It simply adapts around each person, with respect and understanding.

Everyday Comforts, Thoughtfully Designed

At Brook View, comfort isn’t just about furniture or décor, it’s about creating spaces where life feels unhurried and personal. From a favourite chair by the window to coffee shared in the café or a quiet walk through our lavender‑lined gardens, every corner of our home is shaped with daily life in mind.

What you’ll notice here:

  • Landscaped gardens recognised by the National Garden Scheme – a tranquil place for gentle strolls or simply watching the seasons change.
  • A sociable dining room – where every meal becomes a moment to connect, laugh and share stories.
  • An on‑site salon – familiar faces offering hairdressing and pampering without leaving home.
  • A welcoming café – a favourite spot for residents and families to enjoy a cuppa and homemade cake.
  • Rooms that feel like home – with space for treasured furniture and personal touches that make each room truly theirs.
  • WiFi and in‑room TV points – helping residents stay in touch with family, favourite programmes, and daily routines.
  • Minibus trips and outings – from seaside walks to local garden centres, keeping life outside the home close at hand.

These are the touches that make Brook View feel settled and lived in, day after day. You’re very welcome to visit and see how life here could feel for your family.

Here to Help, Whenever You’re Ready

Exploring care can feel overwhelming. Whether you’re taking first steps or looking for the right next move, we’re here to listen and guide, at your pace, with no pressure. We’ll talk through your family’s situation, answer any questions, and help you explore what would feel right.

care home manager at Brook View

Meet The Team

Care at Brook View is a shared commitment, led with calm confidence by our Home Manager, Abhishek Bagchi, who knows our residents and families well and brings a steady, reassuring presence to daily life.

Alongside him is a close‑knit team who genuinely know each resident. From nurses and carers to our chef, gardener and housekeeping colleagues, everyone plays a part in creating daily comfort, whether it’s a carer remembering how someone takes their tea, or our gardener bringing in the first roses of summer.

Many of our team have been with us for years, offering not only professional expertise but the kind of familiar presence that builds trust, consistency and heartfelt connection.

The staff are amazing, kind and caring, they go out of their way to help and consider everyones feelings. Wendy, Friend of Resident – carehome.co.uk review

Reviews Block Image

Have Confidence in our Care

For over 30 years, families and independent inspectors have seen Brook View for what it is: a home built on trust, professionalism and genuine warmth. Our consistent CQC rating and the kind words shared on carehome.co.uk reflect not just our standards, but the continuity and personal attention you’ll find here every day.

See what others have said below, real experiences from those who know us best.

CQC Rating: Good

Brook View

CQC Overall Rating

Good

20 February 2021

View the Report

Help and Guidance, When You Need It Most

Choosing care is rarely straightforward. It often brings a mix of questions, emotions and urgent decisions. With over 30 years of supporting families, we’ve learned the questions that matter most, and we’ve gathered clear answers to help you feel more confident, more supported and more at ease.

Whether you’re wondering about funding, the moving‑in process or simply where to begin, you’ll find straightforward guidance below. And if you’d prefer to talk it through, we’re only a phone call away.

Latest Moments from Brook View

Each week, our Companionship Team brings residents together through moments that spark joy, laughter, and connection, all shaped by the interests and wishes of those who live here. Whether it’s a quiet morning of painting or a garden party with friends, no two days are ever quite the same.

Here are just a few of the recent highlights from life at Brook View.

Not Sure Where to Start?

You’re not alone. Choosing care often begins with more questions than answers. Whether you’re exploring options or facing an urgent decision, we’re here to listen and help you find a way forward, at your pace, with no pressure.

Visiting Brook View in West Moors

Brook View sits on Riverside Road in the peaceful village of West Moors, close to the open landscapes of Holt Heath National Nature Reserve. It’s a calm, well‑connected setting with good transport links and on‑site parking, making visits simple and stress‑free.

You’re welcome to drop in at any time of day, and family pets are always greeted with a smile. Whether it’s a quiet afternoon catch‑up or a spontaneous visit, you’re never on a schedule here.

You can find our exact location on the map below, and when you arrive, you’ll be met with a warm welcome and space to feel at home.

Looking Beyond Brook View?

If you’re considering care in nearby areas, you’ll find the same trusted approach across our sister homes near West Moors

Each home in the Colten Care family offers something a little different, whether it’s dementia care, nursing support, or simply a preferred setting, but all are shaped by the same steady leadership, familiar teams and genuine sense of community.

If you’d like, we can talk you through the differences and help you explore which home might suit your family best.

Frequently Asked Questions

Brook View offers residential careassisted carenursing care and end of life care for older people in West Moors, Dorset.

For those looking for specialist dementia care in Dorset, we have two sister homes who are dedicated to meeting the needs of people living with dementia.

Yes, Brook View can accommodate people following a hospital stay. Our team of experienced registered nurses is equipped to provide the necessary support for those needing time to recover after an operation or hospital admission. To learn more about our post-hospital care services, feel free to get in touch.

The CQC overall rating for Brook View is “Good”.

Brook View has 54 rooms, including two suitable for couples. There is also a lounge, café,  hair salon, garden area, activities area, and a minibus for trips to the local area.

Yes, our home is part of Colten Care, a family-owned, independent, award-winning care home provider founded in Lymington in 1981. Colten Care have 21 homes across the South that provide nursing, residential, and dementia care.

We have 21 care homes across the South of the UK, each dedicated to high-quality residential, nursing, and dementia care. Discover more about our locations and find the right home for your needs.

Feel Like This Could Be The Right Place?

If you’re starting to picture your loved one here, let’s talk about what settling in could look like. We’re here to answer your questions and guide you forward.