Urgent Admissions

Are you looking for urgent assistance to move a vulnerable loved one out of hospital and into a supportive care home environment?

We welcome hospital transfers for both short-term respite care and permanent stays at our home, and our experienced team are ready to provide all the support and guidance you need to ensure a safe transition, as soon as possible.

Short-Term Respite Care

If your loved one is too frail to return home immediately following a stay in hospital, we are ready to provide all the support they need.

You’ll find our home to be the perfect environment for recuperation. Nothing is too much trouble for our caring staff, and every resident has a personalised care plan based on their individual needs.

Three nutritious meals are served daily and all other daily responsibilities are taken care of, allowing your loved one to focus on their wellbeing whilst enjoying the luxurious surroundings and vibrant community.

“From the moment she arrived every effort was made to make her feel welcome and to help her settle.” – Son of Resident at Brook View

Permanent Stays

Should your loved one require long-term care, either to manage a medical condition or simply to improve their quality of life, then a warm and welcoming community awaits.

Our residents are supported to live life to the best of their abilities, their days filled with companionship, laughter, music, hobbies, nature and experiences.

And with experienced nurses on-site 24 hours a day, seven days a week, you can be reassured your love one will always receive the care they need, whenever they need it, from a familiar face.

“It has a wonderful culture and community that will make you feel right at home.” – Friend of Resident at Brook View

PATIENT TRANSPORT

If you need help with transport, we work closely with EMA Patient Transport, a private service designed to convey patients with varying mobility problems, including recumbent patients. Their friendly and reliable team will ensure your loved one is well looked after before and during the journey. Quote ‘Discharge for Colten Care’ to receive a discount.

SETTLING IN

You don’t have to worry, we will be expecting your loved one and everyone at their new home will help make sure they settle in quickly. “All About Me” is our philosophy of care where the resident is at the heart of all that we do, helping us to achieve our primary objective of supporting residents to live a comfortable and fulfilling life.

NURSES ON-SITE 24/7

You’ll have the reassurance that experienced nurses are on-site 24 hours a day, seven days a week, ensuring your loved one will always receive the care they need, whenever they need it, from a familiar face. Residents can focus on their wellbeing safe in the knowledge that if they need medical assistance, our nurses are there immediately.

FAQ

We offer respite and permanent packages; the minimum respite stay is two weeks.

Within 24-48 hours depending on availability within the home.

If you are coming from the hospital or community, we would like to make your admission the best experience possible. Ideally this would mean coming on a weekday so we can get you registered or temporarily registered same day with the local GP, or we may need to reach out to other community services that would not normally be available at the weekend.

Your details will be taken and passed to the customer advisor so they can call you Monday morning or next working day.

GIVE US A CALL TODAY

Our experienced team is ready to provide you with the support you need.