Meet the team

The team at Linden House brings together experience, clinical oversight and steady leadership within one coordinated home. From the Home Manager and Clinical Lead to care colleagues, hospitality, housekeeping and maintenance, each role contributes to how the home operates day to day. Communication is consistent and responsibility sits clearly within the home, so decisions are well informed and standards remain dependable.

Care is delivered by people who know the residents well and work closely together. Continuity matters, especially as needs change. Behind the scenes, the wider Colten Care group provides governance, professional support and shared learning, strengthening how the home is led and maintained. What families see is a team that works with clarity and purpose, with the resident at the centre of every decision.

Home Manager – Priya Joseph

With over 20 years’ experience in nursing and care, Priya Joseph leads Linden House with quiet confidence and a deep commitment to each resident. She began her journey with Colten Care in 2003 as a Nurse and became Home Manager in 2021, following a number of clinical and leadership roles.

A former acute medicine nurse at Lymington Hospital, Priya brings both professional expertise and calm reassurance to daily life. Families often describe her as open, thoughtful, and easy to talk to — someone who listens with care and leads by example.

Her approach is grounded in dignity, trust, and connection. Whether sitting down with a resident, supporting her team, or guiding a family through the next step, Priya is always focused on what matters most: helping people feel heard, supported, and truly at home.

Read About Our Approach To Dementia Care Read Priya's Story

Clincal Lead – Mitch Tan

Mitch is our Clinical Lead, responsible for overseeing all clinical aspects of care within our home, ensuring that residents receive exceptional, person-centred care tailored to their needs. Mitch leads the nursing and care teams, providing clinical expertise and guidance to ensure that best practices are followed and regulatory standards are met. Mitch is dedicated to delivering excellence in care, fostering a culture of continuous improvement, and supporting the professional development of the care teams under his leadership.

Read About Care Planning

Customer Support – Lee Mussell

As our Customer Support Advisor, Lee is dedicated to providing exceptional service and support to new enquiries, residents, families, and visitors. Lee is the first point of contact for enquiries, ensuring everyone who contacts our care home receives clear, helpful information and a friendly, professional experience. Lee assists families throughout the process of choosing the right care for their loved ones, offering guidance on our services, answering questions, and providing ongoing support. From coordinating visits to addressing concerns, he is there to help every step of the way, even making sure new residents have everything they need to settle into their new home.

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See how our team shapes each day

Life here is shaped by the people you’ve just met. From morning routines to afternoon hobbies, our team’s presence is woven into every calm, purposeful moment.

The people here aren’t only here to provide care, they’re the ones who make daily life at Linden House feel calm, engaging and personal. From music in the lounge to herbs planted in the garden, their presence is woven into every moment.

Discover what a day at Linden House looks like

Admiral Nurse – Kay Gibson

Kay is our Admiral Nurse, a specialist dementia care nurse working in partnership with the charity Dementia UK. Kay works with families to provide support, advice and reassurance. This might be reviewing your loved one’s daily life plan, discussing medication or looking for hints and suggestions on how to get the most out of your care home visits, especially where someone with dementia is presenting complex behaviours. With her extensive knowledge and qualifications in dementia, Kay primarily supports our dementia communities with clinical needs (such as nutrition and medication), social well-being needs (such as meaningful activities) and assists in the review of our dementia training and development of our dementia strategy.

Read About Dementia Care

Care Co-Ordinator – Amanda Exley

As our Care Co-Ordinator, Amanda plays a vital role in supporting the delivery of high-quality, person-centred care throughout our home. Working closely with the Home Manager and Clinical Lead, Amanda helps to ensure that residents receive care that is tailored to their individual needs, preferences and routines. Amanda supports the care team by providing guidance, encouragement and coordination, helping colleagues to maintain the knowledge, skills and confidence needed to deliver consistently high standards of care.

Read About Care Planning

Nursing Team

Our nurses are on duty at Linden House 24 hours a day, seven days a week, delivering expert clinical care with consistency and compassion. This is Nadia who, along with her fellow nurses, plays a key role in supporting residents’ health and wellbeing, combining clinical knowledge with a calm, reassuring presence. With a deep understanding of dementia, they respond sensitively to changing needs, helping residents feel safe, understood, and respected. Working closely with the wider care team and healthcare professionals, our nurses help shape and adapt personalised care plans that enhance comfort, dignity, and quality of life.

Nursing Care

Head Chef

Our home benefits from two dedicated Head Chefs, ensuring our kitchen operates seamlessly seven days a week. This commitment allows residents to enjoy the same high standards of dining every day, with fresh, seasonal, and thoughtfully prepared meals. This is David, who, along with his fellow Head Chef, works closely with residents and the care team to design menus that support wellbeing, offering variety and creativity to make every mealtime a pleasure. David is responsible for leading the catering team in preparing delicious, nutritious meals that cater to the diverse dietary needs and preferences of our residents. With a passion for creating high-quality, home-cooked dishes, David ensures that every meal is balanced, flavourful, and tailored to individual requirements, whether for specific health conditions or personal preferences.

Food and dining

Companionship Team

As a member of the Companionship team, Lin is responsible for creating and coordinating a wide variety of engaging and meaningful activities that enhance the wellbeing and enjoyment of our residents. Lin and the team work closely with residents to design a programme of activities that caters to diverse interests, abilities, and preferences, ensuring every resident has opportunities for social interaction, creativity, and fun. This includes regular minibus trips out of the home, keeping residents connected to their community.

Activities and music

Health Care Assistants

Our Health Care Assistants provide compassionate, hands-on care and support to our residents, helping them with their daily activities and ensuring their comfort and wellbeing. Our HCAs, along with our Senior Care Leads, work closely with the nursing team to maintain person-centred care, tailored to the individual needs of each resident. The team’s responsibilities include assisting with daily personal care, taking medications, helping with mobility, and offering emotional support to ensure residents feel valued and respected.

Assisted Care

Gardener

Amanda is Linden House’s gardener, dedicated to creating and maintaining beautiful, tranquil outdoor spaces that residents can enjoy all year round. With a focus on enhancing the wellbeing of our residents, Amanda ensures that the gardens are inviting, safe, and accessible for all. Amanda will encourage residents to relax, walk, or even participate in light gardening activities, understanding the therapeutic power of being in nature and the impact it can have on our residents’ quality of life.

Gardens

Senior Administrator

Hayley is the friendly face and organised presence at the heart of Linden House’s daily operations. Hayley is responsible for ensuring that the reception area runs smoothly, providing a warm welcome for residents, families, and visitors. She plays a key role in supporting the home’s management and care teams by ensuring that all administrative processes are efficient and in compliance with regulatory requirements.

Get in touch

Housekeeping Team

The Housekeeping team plays a crucial role in maintaining a clean, safe, and comfortable home environment for our residents. With the utmost respect for our residents’ private space, Snowflake and the team carefully clean rooms and en-suites, including residents’ own keepsakes such as pictures and ornaments. Personal clothing is carefully laundered, ironed, folded and returned to residents’ rooms on a daily basis.

Maintenance

Simon ensures that our home facilities operate safely and smoothly for residents. He supports residents with routine maintenance and minor repairs as needed. His duties include conducting monthly tests and inspections on various equipment, such as fire doors, water temperature outlets, fire extinguishers, security doors, internal and external lighting, wheelchairs, window restrictors, reclining chairs, and nursing beds.

“All the staff at Linden House were always professional and friendly. And they looked after my friend beautifully.” – D M, Friend of Resident – carehome.co.uk review

Our Values

Linden House is part of Colten Care, a family-owned business built on core values that still guide us from the very heart of our business today. Our values shape the company culture and play out in our home every day through meaningful, heartfelt interactions between staff, residents and family members.

We are Friendly

Welcome, approachable, eager to listen and help

We are Kind

Respectful, patient, thoughtful, taking time and doing what’s needed

We are Individual

Attentive, responsive, embracing uniqueness

We are Reassuring

High standards, inspiring trust and confidence, taking responsibility

We are Honest

Realistic, open, ready to acknowledge mistakes and put them right, unafraid of difficult conversations

Careers at Linden House

A career in care is one of the most rewarding paths you can choose, with a wide range of exciting and meaningful roles that contribute toward improving the lives of older people. Join us in providing a better quality of later life for our residents.

To find out about available roles at Linden House, or any of our sister homes, visit our careers site.

Find a Role

Meet the team