Care in every sense is our starting point. For our residents, well-being means not only health and social care but home comforts, safety, security, encouragement and reassurance.
We understand what’s important to our residents, and we build everything we do around that.
Our first priority is to maintain a homely, warm and friendly environment where safety and security is paramount. We find this is essential if we are to support residents to truly maintain independence as far as possible, free from the worry of daily chores.
A place to live a fulfilled life, through hobbies, interests, and connection with fellow residents, family and friends.
Our residential care service is designed to provide a comfortable and relaxed home environment where home maintenance, laundry, cooking and housekeeping are taken care of on the behalf of our residents.
We put residents at the heart of all we do. Taking a holistic approach, we ensure they are treated as individuals and their needs, preferences and lifestyle choices are supported and respected by everyone in the home.
Residents will experience our “All About Me” care philosophy from day one. We will speak with them to better understand their circumstances, likes and dislikes, as well as any additional needs.
Should care needs increase over time, residents may require more assistance to continue daily routines and living their own way. This can happen in the same friendly, familiar environment with a minimum of disruption, thanks to our care philosophy and our amazing team of Carers and Nurses.
“Without exception, the level of support and care has been over and above expectations.” – J F, son of resident from Newstone House
Nursing Care
Newstone House nurses are available for all residents, at all times. We believe that’s the bedrock of a safe and happy home, providing nurse-led care to manage complex medical conditions, whilst ensuring all residents can stay within their familiar and comfortable home setting should their care needs change.
Assisted Care
Our care teams assist with all aspects of daily living for our residents, from personal care to taking regular medications, working flexibly to promote independence providing support to maintain the physical care and comfort of residents.
Dementia Care
Our home has a dedicated dementia community that promotes a stimulating and engaging environment where residents who are living with dementia can live life at their own pace, maintaining a sense of purpose, independence and belonging.
Short Stay & Respite
We offer the same high quality care services enjoyed by our long-term residents on a short-term basis. Whether it’s for a short period of recovery, a respite break or simply a trial run for those looking for a permanent move, we offer a home from home where residents can live their life, their way.
End Of Life
We want people to live well with us, making the most of every single day. If that means being together until the end of life, we want our residents to die well with dignity with family around, in familiar surroundings with staff they know well.