Reviews and Testimonials

Thank you and all the staff at Amberwood House for having taken such wonderful care of my relative, who has come back to life in your care.  We could not have wished a better recovery for him; our family and friends will be forever immensely grateful to you all
Teresa, relative of resident at Amberwood House

Thank you so much for all the cheerful support
Relative of resident at Amberwood House

Thank you to all for the kindness, caring and friendliness shown to me during my recent stay, everyone behaved in a professional manner and all helped me along with smiles and understanding 
Mike, respite resident at Amberwood House

Thank you and all the staff at Amberwood House for your help and friendship during our relatives stay, we are grateful that she was so well cared for during her time with you
Relative of respite resident at Amberwood House

I found the staff to be very friendly and polite, the care given to my Mum was very good and on the two occasions I was able to get to see Mum, a meal was provided which was very kind of them! Great staff, first class!
Paul, son of resident at Amberwood House

Thank you for making Dad's 90th Birthday so special, we are had a wonderful time and it was so lovely seeing him so happy
Relative of resident at Amberwood House

My sincere thanks to all the staff at Amberwood House for the care, support, and help given to my Mother and me. I always found the level of care and support exemplary, not just from the front line carers but from the whole staff. Everyone has been friendly, approachable and caring about the comfort and welfare of my Mother 
Peter, son of resident at Amberwood House

My mother went to Amberwood House for respite care. Prior to this Mum was living alone with carers going in twice a day. When the respite period came to an end, Mum realised that she would miss the companionship. Not only is it wonderful for Mum but it gives me the comfort that Mum is cared for so well. The staff at Amberwood are a credit to Colten Care. Nothing is too much of a chore for them and they are so caring
Julie, daughter of resident at Amberwood House

Thank you all for my wonderful care I received during my stay and also for your patience and understanding
Carole, resident at Amberwood House

My neighbour loves the care and friendship of all the team and promptly decided to sell his house and move in! I have been delighted with the reception he has received and the way his friends are always welcome to visit - it is truly his home already and I am so glad he is happy here
Angela, friend of resident at Amberwood House

Mum always said how happy she was during her time with you all at Amberwood House and we were so glad of this 
Mark, relative of resident at Amberwood House

My experience at Amberwood was a very pleasant surprise, I found the staff exceptional, always caring and going the extra mile to help and assist the patients.
Respite resident at Amberwood House

I found the staff exceptional, always caring and going the extra mile to help and assist the patients
Resident at Amberwood House

Caring, happy environment with a good balance of activities. Comfortable accommodation, which is relaxing, with high standard of food
Peter, respite resident at Amberwood House

During my stay of 11 weeks, I could not have asked for better treatment, the whole 4 weeks were thoroughly enjoyable
Walton, respite resident at Amberwood House

The 2 years at Amberwood House has given us all an insight into the high standard and quality of care given and the caring nature of staff giving beyond their philosophy of dignity
Jaraine, niece of resident at Amberwood House

I found the home staff very kind and helpful, the rooms were clean and comfortable. Great care was taken for my comfort. The food was very good and nothing was too much trouble
Resident at Amberwood House

The home was very welcoming and made my husband feel safe for a few days respite care
Jean, wife of resident at Amberwood House

Thank you for the dedicated an exceptional care you provided for our Mother. Thank you also for the catering team - Mum often commented on the lovely food. It was a comfort for us to know that Mum was receiving such outstanding care.
Garry, son of resident at Amberwood House

We were so impressed with all the staff at Amberwood House, reflecting the same caring and professional vlaues 
Paula, visitor to Amberwood House

We wish to thank you so very much for looking after Mum with such care, respect and affection. She really has enjoyed her stay and is always saying how kind everyone is.

I want to thank everyone who took such great care of my relative whilst she was with you at Amberwood House. Great care and attention was provided; the carers, waitressing staff, cleaners, entertainment team and office staff all had the same attitude, and that was to ensure each and every person in the care home was extremely well looked after and happy.

Thank you Amberwood – I cannot rate you highly enough.

On behalf of my brothers and I, we would like to thank you for the care and companionship shown towards our mother.

All the carers, kitchen staff and activity organisers were loving, helpful and attentive. The idea that all staff are part of a single team worked so well, and your efforts were much appreciated by us all.

Thank you to all the staff at Amberwood House for looking after our relative so well, and for making her feel so comfortable.

I thank you sincerely for the kindness, care and consideration shown to me by all on my recent stay at Amberwood House. I felt truly cared for. An additional thank you for the food menu – delicious, varied and imaginative. I cannot speak too highly of the care received from Colten Care.

Thank you all so much for looking after our relative during her stay with you. You have all been so kind and caring, and looked after her with such compassion.

 It’s been a pleasure to visit her in such beautiful surroundings.

Thank you so much for looking after our relative with such compassion, love and care.

My mother was very happy at Amberwood. She felt safe, cared for and loved. I am most grateful to all the staff for their good will, kindness and professional care.

I just wanted to say thank you for all the help, support and kindness you showed towards our family member. It was very much appreciated.

Thank you very much for the care you all took in looking after our relative at your lovely home.

Thank you once again for providing hospitality for our relative’s 91^st birthday. On behalf of the entire family, thank you all!

I hope that I told you often enough how much I appreciated the care you gave Mum, but I felt I should write again with my heartfelt thanks for making Mum’s last couple of years such happy ones. The care and affection you showed her was amazing, but then you are all such exceptional people.

I will always be grateful we chose Amberwood, so thanks once again. I will miss you all – you are all wonderful!

Thank you for helping to make the transition for our family member a smooth one - she seems to have settled in quite well.

Please thank all the staff for all they have done.

Thank you so much to the staff at Amberwood House, especially the two wonderful chefs, Lorna and Annabel, for the delicious Chinese lunch you provided for my mother (and me!) for Mother’s Day last week.

She particularly enjoys Chinese food, so I had booked a table at a Chinese restaurant as a surprise treat, but due to her recent incapacity, we weren’t able to make it. However, Lorna and Annabel came to the rescue, and created nine delicious Chinese dishes - plus prawn crackers and fortune cookies! They had even asked me which dishes are her favourite, and then prepared them all – and more besides! I was also offered private dining so that I could decorate the table for Mum.

It was a special occasion which will remain in my memory – Mum was so surprised and very impressed. Once again, thank you to the Amberwood staff for continuing to offer and provide empathetic care for my mum.

We have recently returned from a ten-day holiday abroad, and I was concerned that my mother would feel lonely and neglected whilst I was away. However, I needn’t have worried. She may have been upset at times, but the Amberwood staff knew her so well they were able to cheer her up!

Thank you to the carers, nurses, housekeeping, activities and restaurant staff for being so kind and thoughtful, and for giving Mum that extra bit of attention when it was needed.

I hope the staff know how much we appreciate the people they are, and the jobs they do.

My mother, a stately 102, has recently spent four weeks in Amberwood House after a fall at her home. She is an immensely strong, gifted, though slight woman, with an independent spirit and a pleasure for ‘refinements’, as she calls them, despite a frugal nature. She was absolutely traumatised by her fall, losing for the first time in my memory, both her confidence and her ability to be stoical about pain. I was exhausted beyond description, having dropped everything at home to head straight down to care for her. I genuinely thought this was the end, but I desperately did not want to lose her in this way, with this level of pain, confusion and bewilderment for Mum.

A trusted friend recommended Amberwood House, and we were lucky enough to secure an initial fortnight’s care. These two weeks turned into four, as Mum found herself unable to ‘think of next steps’, as she put it.

Gradually, by perceptible increments, she regained strength and healed. The confidence and feistiness did not return, but Mum blossomed into a mellower, calmer person, at least able to live her days in comfort and serenity. This I did not expect, but am enormously grateful to Amberwood for.

No one knows what path we will all take as we approach the end of life. But to see a proud, but damaged old lady, my mother, be restored enough to contemplate her ‘next step’ is life-affirming.

I would like to say a big thank you for all the help we have received from you all at Amberwood House – we appreciate it very much.

We have got to know so many of you over the past few weeks and look to you all as friends.

The more I think and talk to people about the Christmas Gala at Amberwood, the more I realise what a brilliant event it was. The dining room looked stunning, the meal was fantastic (Lorna and the team did an amazing job – every part of every course was delicious and the service was wonderful), and the entertainment was perfect (the Landgirls were very entertaining and had the whole room singing and clapping).

 It must have been a tiring day for the staff but it didn’t show. and they ensured it was a memorable evening for both residents and their families.

I would like to thank most sincerely all of the staff at Amberwood House for making my mother’s 95^th birthday so special. She had a really beautiful day yesterday with her friends and family. Thank you for allowing us to use the pretty coffee room on the 2^nd floor, and my compliments to the catering staff for the delicious short eats and the really yummy birthday cake. Everything was done to perfection and we could not have asked for more.

May I also take this opportunity to say how happy my mother is at Amberwood and to thank all the staff who are kindly looking after her. 

I am writing to thank you all for all the kindness and respect you have shown towards not only my mother, but also our family as a whole. Mum was treated with great respect, maintained her dignity and was consulted at every stage. The nursing expertise and personal care that she received was outstanding, and everyone took the trouble to talk to us and explain matters.

A huge thank you to you all!

I would like to thank all of the staff at Amberwood House for giving me such a wonderful birthday – the best one I have ever had! I think you are all wonderful people and I am glad to spend the rest of my life here.

I just wanted to write this note to say how enjoyable both the sponsored walk and picnic were yesterday. I can’t give enough praise to the team who organised it. They made it such fun for the residents and their families, and did Amberwood House proud.