Reviews and Testimonials

Thank you for the care you gave to mum.  It was a relief to know that for the 6 weeks when she was coming to the end of her life she had the care of Amberwood staff.  We wish you and all those that you care for all the best in these challenging times.

Daughter of Resident at Amberwood House

I recently visited my relative at Amberwood and was very impressed by the efforts that were made to make my visit safe for everyone e.g. PPE.  Even in these difficult times the staff have managed to retain their kindness and compassion towards the residents and visitors and I was made to feel extremely welcomed.  My relative has been at Amberwood for serval years now and in all that time I have felt confident that the staff have provided a safe and happy home where she can be looked after and cared for.  I'm sure I am not alone in wishing to thank all the staff for their continued love and care that they give day after day and the extra efforts they have made to help us keep in touch with our family.  I look forward to a time when we can visit freely and enjoy your hospitality again (I miss the scrumptious cakes!).  Every blessing to you all and thank you once again.

Sister of Resident at Amberwood House 

All staff very helpful and considerate.  Meals good, garden lovely.

Respite Resident at Amberwood House

My father has been in Amberwood House almost three weeks and it is greatly noticeable how much his anxieties have lessened. The staff have been wonderful in helping him to settle and arranged live music, a cake and gift to celebrate his birthday. So far the care has been superb. Thank you Amberwood House.

Daughter of Resident at Amberwood House

I cannot speak highly enough of the staff at Amberwood House. The care they are giving to my mother is excellent. The staff are friendly and helpful and have been so good at assisting us to keep contact during the lockdown. We are also very pleased to receive the regular newsletters, which keep us informed about everything. I know my mother is happy and well cared for and that is everything a family would wish for.

Daughter of Resident at Amberwood House

Thank you for everything you do to care for my mother.

Daughter of Resident at Amberwood House

I feel very safe and cared for, they look after me very well. I enjoy the food and company of others.

Resident at Amberwood House

I want to thank everyone at Amberwood House for all the care they have provided. The staff are very friendly and nothing is too much trouble. They have been great, especially as it has been a tough time over the last few weeks not being able to see my friend regularly. It is lovely that we are able to start visiting again even with restrictions.

Friend of Resident at Amberwood House

Amberwood staff do really well looking after us all. The food and the way it is served is very appealing always with nice choices, good cutlery and serviettes. Coffee is good too. The staff take their time, they are kind and always on the go. You can ask them any questions. I don't stay up too long, and I enjoyed the art classes in the morning.

Resident at Amberwood House

Although I found it quite strange living in a care home initially, I feel far more relaxed about it now. The staff are very good from the young ones to the elderly ones; they are all really lovely. On the whole, I enjoy the meals, but I am a fussy eater. If I ask for something special, the staff always try to get it for me. The gardens are very well maintained, and I enjoy spending time sitting outside.

Resident at Amberwood House

Just to show my deep appreciation for the sterling job all the caring people at Amberwood House are doing in the care of their residents.

Sister of Resident at Amberwood House

I would like to express my sincere gratitude to all of the staff who have looked after my mum since she broke her hop 9 weeks ago. We consider ourselves so lucky to have secured a place in Amberwood whilst she recovers and are grateful to everyone that has been assisting and tending to her during these difficult times.

Son of Resident at Amberwood House

To All, with this care comes our massive heartfelt thanks to all of your staff and management, for the answering way in which they are dealing with this coronavirus situation, from the planning, extended care and supply of essential products to the total devotion that all of your staff clearly display on a daily basis.

Son of Resident at Amberwood House

Thank you so much to you and ALL the staff for doing what you do! I have done my best, and will continue, to try and dispel the terrible things that we see on our new every day concerning care homes. I am really quite angry with much of the media and find myself switching off the radio many times.

Daughter of Resident at Amberwood House

On behalf of my family I just wanted to thank you & all your staff for the great care & attention that you give to our relation and the other residents, especially in these difficult & uncertain times. It is much appreciated, and we are thankful that our relative is with you and not home alone. You are all in our thoughts and prayers. 

Family of Resident at Amberwood House

From initial contact to placing my friend in Amberwood, the attention to detail form the type of care through to medical needs was dealt with professionally but also considerately. Given the extremely testing circumstances, we all face at this moment in time, Amberwood has kept us up to date with all matters that may be of interest or concern to us.

Friend of Resident at Amberwood House

To all the lovely staff and residents of Amberwood House wishing you all a Happy Easter. “What do you get if you cross a bee and a bunny? A honey bunny!”

Daughter of mother in Amberwood House

A true care home with kindness and respect for the patient. My one month here has felt like home. Although a poor eater after a major operation, the food was well prepared and mashed at the same time of arrival and now improved to proper meals.

Current Resident at Amberwood House

Thank you so very very very very much!

Daughter of Resident At Amberwood House

To all the staff, I will remember with gratitude all the kindness and help shown to me by all the staff, without your care we would have been quite overwhelmed.

Daughter and family Of Resident At Amberwood House

We particularly were impressed with the End of Life support that our Mother received and the genuine feelings people showed for her
Son of Resident at Amberwood House

Although you only had Dad in your care for a short time we really appreciated the warmth and concern that you showed, we know that Dad really valued all that you did for him
Daughter of Resident at Amberwood House

We have been very happy with the care and nursing that our Mother has received, the home is well maintained with lovely gardens to use and comfortable lounges for relaxation - the whole building is spotlessly clean!
Daughter of Resident at Amberwood House

I found the staff to be very friendly and polite and the care given to my Mum was very good. Great staff, first class!
Son of Resident at Amberwood House

Your friendliness and caring natures helped both Mum and us
Daughter of Resident at Amberwood House

I am very happy with the care my Dad is receiving and am humbled at times by your collective efforts to make his life the best it can be
Daughter of Resident at Amberwood House

The care of my Mother was first class from a lovelt, friendly bunch of people whose attention to detail was amazing
Daughter of Resident at Amberwood House

Thank you and all the staff at Amberwood House for having taken such wonderful care of my relative, who has come back to life in your care.  We could not have wished a better recovery for him; our family and friends will be forever immensely grateful to you all
Teresa, relative of resident at Amberwood House

Thank you so much for all the cheerful support
Relative of resident at Amberwood House

Thank you to all for the kindness, caring and friendliness shown to me during my recent stay, everyone behaved in a professional manner and all helped me along with smiles and understanding 
Mike, respite resident at Amberwood House

Thank you and all the staff at Amberwood House for your help and friendship during our relatives stay, we are grateful that she was so well cared for during her time with you
Relative of respite resident at Amberwood House

I found the staff to be very friendly and polite, the care given to my Mum was very good and on the two occasions I was able to get to see Mum, a meal was provided which was very kind of them! Great staff, first class!
Paul, son of resident at Amberwood House

Thank you for making Dad's 90th Birthday so special, we are had a wonderful time and it was so lovely seeing him so happy
Relative of resident at Amberwood House

My sincere thanks to all the staff at Amberwood House for the care, support, and help given to my Mother and me. I always found the level of care and support exemplary, not just from the front line carers but from the whole staff. Everyone has been friendly, approachable and caring about the comfort and welfare of my Mother 
Peter, son of resident at Amberwood House

My mother went to Amberwood House for respite care. Prior to this Mum was living alone with carers going in twice a day. When the respite period came to an end, Mum realised that she would miss the companionship. Not only is it wonderful for Mum but it gives me the comfort that Mum is cared for so well. The staff at Amberwood are a credit to Colten Care. Nothing is too much of a chore for them and they are so caring
Julie, daughter of resident at Amberwood House

Thank you all for my wonderful care I received during my stay and also for your patience and understanding
Carole, resident at Amberwood House

My neighbour loves the care and friendship of all the team and promptly decided to sell his house and move in! I have been delighted with the reception he has received and the way his friends are always welcome to visit - it is truly his home already and I am so glad he is happy here
Angela, friend of resident at Amberwood House

Mum always said how happy she was during her time with you all at Amberwood House and we were so glad of this 
Mark, relative of resident at Amberwood House

My experience at Amberwood was a very pleasant surprise, I found the staff exceptional, always caring and going the extra mile to help and assist the patients.
Respite resident at Amberwood House

I found the staff exceptional, always caring and going the extra mile to help and assist the patients
Resident at Amberwood House

Caring, happy environment with a good balance of activities. Comfortable accommodation, which is relaxing, with high standard of food
Peter, respite resident at Amberwood House

During my stay of 11 weeks, I could not have asked for better treatment, the whole 4 weeks were thoroughly enjoyable
Walton, respite resident at Amberwood House

The 2 years at Amberwood House has given us all an insight into the high standard and quality of care given and the caring nature of staff giving beyond their philosophy of dignity
Jaraine, niece of resident at Amberwood House

I found the home staff very kind and helpful, the rooms were clean and comfortable. Great care was taken for my comfort. The food was very good and nothing was too much trouble
Resident at Amberwood House

The home was very welcoming and made my husband feel safe for a few days respite care
Jean, wife of resident at Amberwood House

Thank you for the dedicated an exceptional care you provided for our Mother. Thank you also for the catering team - Mum often commented on the lovely food. It was a comfort for us to know that Mum was receiving such outstanding care.
Garry, son of resident at Amberwood House

We were so impressed with all the staff at Amberwood House, reflecting the same caring and professional vlaues 
Paula, visitor to Amberwood House

We wish to thank you so very much for looking after Mum with such care, respect and affection. She really has enjoyed her stay and is always saying how kind everyone is.

I want to thank everyone who took such great care of my relative whilst she was with you at Amberwood House. Great care and attention was provided; the carers, waitressing staff, cleaners, entertainment team and office staff all had the same attitude, and that was to ensure each and every person in the care home was extremely well looked after and happy.

Thank you Amberwood – I cannot rate you highly enough.

On behalf of my brothers and I, we would like to thank you for the care and companionship shown towards our mother.

All the carers, kitchen staff and activity organisers were loving, helpful and attentive. The idea that all staff are part of a single team worked so well, and your efforts were much appreciated by us all.