Reviews and Testimonials

Just to show my deep appreciation for the sterling job all the caring people at Amberwood House are doing in the care of their residents.

Sister of Resident at Amberwood House

I would like to express my sincere gratitude to all of the staff who have looked after my mum since she broke her hop 9 weeks ago. We consider ourselves so lucky to have secured a place in Amberwood whilst she recovers and are grateful to everyone that has been assisting and tending to her during these difficult times.

Son of Resident at Amberwood House

To All, with this care comes our massive heartfelt thanks to all of your staff and management, for the answering way in which they are dealing with this coronavirus situation, from the planning, extended care and supply of essential products to the total devotion that all of your staff clearly display on a daily basis.

Son of Resident at Amberwood House

Thank you so much to you and ALL the staff for doing what you do! I have done my best, and will continue, to try and dispel the terrible things that we see on our new every day concerning care homes. I am really quite angry with much of the media and find myself switching off the radio many times.

Daughter of Resident at Amberwood House

On behalf of my family I just wanted to thank you & all your staff for the great care & attention that you give to our relation and the other residents, especially in these difficult & uncertain times. It is much appreciated, and we are thankful that our relative is with you and not home alone. You are all in our thoughts and prayers. 

Family of Resident at Amberwood House

From initial contact to placing my friend in Amberwood, the attention to detail form the type of care through to medical needs was dealt with professionally but also considerately. Given the extremely testing circumstances, we all face at this moment in time, Amberwood has kept us up to date with all matters that may be of interest or concern to us.

Friend of Resident at Amberwood House

To all the lovely staff and residents of Amberwood House wishing you all a Happy Easter. “What do you get if you cross a bee and a bunny? A honey bunny!”

Daughter of mother in Amberwood House

A true care home with kindness and respect for the patient. My one month here has felt like home. Although a poor eater after a major operation, the food was well prepared and mashed at the same time of arrival and now improved to proper meals.

Current Resident at Amberwood House

Thank you so very very very very much!

Daughter of Resident At Amberwood House

To all the staff, I will remember with gratitude all the kindness and help shown to me by all the staff, without your care we would have been quite overwhelmed.

Daughter and family Of Resident At Amberwood House

We particularly were impressed with the End of Life support that our Mother received and the genuine feelings people showed for her
Son of Resident at Amberwood House

Although you only had Dad in your care for a short time we really appreciated the warmth and concern that you showed, we know that Dad really valued all that you did for him
Daughter of Resident at Amberwood House

We have been very happy with the care and nursing that our Mother has received, the home is well maintained with lovely gardens to use and comfortable lounges for relaxation - the whole building is spotlessly clean!
Daughter of Resident at Amberwood House

I found the staff to be very friendly and polite and the care given to my Mum was very good. Great staff, first class!
Son of Resident at Amberwood House

Your friendliness and caring natures helped both Mum and us
Daughter of Resident at Amberwood House

I am very happy with the care my Dad is receiving and am humbled at times by your collective efforts to make his life the best it can be
Daughter of Resident at Amberwood House

The care of my Mother was first class from a lovelt, friendly bunch of people whose attention to detail was amazing
Daughter of Resident at Amberwood House

Thank you and all the staff at Amberwood House for having taken such wonderful care of my relative, who has come back to life in your care.  We could not have wished a better recovery for him; our family and friends will be forever immensely grateful to you all
Teresa, relative of resident at Amberwood House

Thank you so much for all the cheerful support
Relative of resident at Amberwood House

Thank you to all for the kindness, caring and friendliness shown to me during my recent stay, everyone behaved in a professional manner and all helped me along with smiles and understanding 
Mike, respite resident at Amberwood House

Thank you and all the staff at Amberwood House for your help and friendship during our relatives stay, we are grateful that she was so well cared for during her time with you
Relative of respite resident at Amberwood House

I found the staff to be very friendly and polite, the care given to my Mum was very good and on the two occasions I was able to get to see Mum, a meal was provided which was very kind of them! Great staff, first class!
Paul, son of resident at Amberwood House

Thank you for making Dad's 90th Birthday so special, we are had a wonderful time and it was so lovely seeing him so happy
Relative of resident at Amberwood House

My sincere thanks to all the staff at Amberwood House for the care, support, and help given to my Mother and me. I always found the level of care and support exemplary, not just from the front line carers but from the whole staff. Everyone has been friendly, approachable and caring about the comfort and welfare of my Mother 
Peter, son of resident at Amberwood House

My mother went to Amberwood House for respite care. Prior to this Mum was living alone with carers going in twice a day. When the respite period came to an end, Mum realised that she would miss the companionship. Not only is it wonderful for Mum but it gives me the comfort that Mum is cared for so well. The staff at Amberwood are a credit to Colten Care. Nothing is too much of a chore for them and they are so caring
Julie, daughter of resident at Amberwood House

Thank you all for my wonderful care I received during my stay and also for your patience and understanding
Carole, resident at Amberwood House

My neighbour loves the care and friendship of all the team and promptly decided to sell his house and move in! I have been delighted with the reception he has received and the way his friends are always welcome to visit - it is truly his home already and I am so glad he is happy here
Angela, friend of resident at Amberwood House

Mum always said how happy she was during her time with you all at Amberwood House and we were so glad of this 
Mark, relative of resident at Amberwood House

My experience at Amberwood was a very pleasant surprise, I found the staff exceptional, always caring and going the extra mile to help and assist the patients.
Respite resident at Amberwood House

I found the staff exceptional, always caring and going the extra mile to help and assist the patients
Resident at Amberwood House

Caring, happy environment with a good balance of activities. Comfortable accommodation, which is relaxing, with high standard of food
Peter, respite resident at Amberwood House

During my stay of 11 weeks, I could not have asked for better treatment, the whole 4 weeks were thoroughly enjoyable
Walton, respite resident at Amberwood House

The 2 years at Amberwood House has given us all an insight into the high standard and quality of care given and the caring nature of staff giving beyond their philosophy of dignity
Jaraine, niece of resident at Amberwood House

I found the home staff very kind and helpful, the rooms were clean and comfortable. Great care was taken for my comfort. The food was very good and nothing was too much trouble
Resident at Amberwood House

The home was very welcoming and made my husband feel safe for a few days respite care
Jean, wife of resident at Amberwood House

Thank you for the dedicated an exceptional care you provided for our Mother. Thank you also for the catering team - Mum often commented on the lovely food. It was a comfort for us to know that Mum was receiving such outstanding care.
Garry, son of resident at Amberwood House

We were so impressed with all the staff at Amberwood House, reflecting the same caring and professional vlaues 
Paula, visitor to Amberwood House

We wish to thank you so very much for looking after Mum with such care, respect and affection. She really has enjoyed her stay and is always saying how kind everyone is.

I want to thank everyone who took such great care of my relative whilst she was with you at Amberwood House. Great care and attention was provided; the carers, waitressing staff, cleaners, entertainment team and office staff all had the same attitude, and that was to ensure each and every person in the care home was extremely well looked after and happy.

Thank you Amberwood – I cannot rate you highly enough.

On behalf of my brothers and I, we would like to thank you for the care and companionship shown towards our mother.

All the carers, kitchen staff and activity organisers were loving, helpful and attentive. The idea that all staff are part of a single team worked so well, and your efforts were much appreciated by us all.

Thank you to all the staff at Amberwood House for looking after our relative so well, and for making her feel so comfortable.

I thank you sincerely for the kindness, care and consideration shown to me by all on my recent stay at Amberwood House. I felt truly cared for. An additional thank you for the food menu – delicious, varied and imaginative. I cannot speak too highly of the care received from Colten Care.

Thank you all so much for looking after our relative during her stay with you. You have all been so kind and caring, and looked after her with such compassion.

 It’s been a pleasure to visit her in such beautiful surroundings.

Thank you so much for looking after our relative with such compassion, love and care.

My mother was very happy at Amberwood. She felt safe, cared for and loved. I am most grateful to all the staff for their good will, kindness and professional care.

I just wanted to say thank you for all the help, support and kindness you showed towards our family member. It was very much appreciated.

Thank you very much for the care you all took in looking after our relative at your lovely home.

Thank you once again for providing hospitality for our relative’s 91^st birthday. On behalf of the entire family, thank you all!

I hope that I told you often enough how much I appreciated the care you gave Mum, but I felt I should write again with my heartfelt thanks for making Mum’s last couple of years such happy ones. The care and affection you showed her was amazing, but then you are all such exceptional people.

I will always be grateful we chose Amberwood, so thanks once again. I will miss you all – you are all wonderful!

Thank you for helping to make the transition for our family member a smooth one - she seems to have settled in quite well.

Please thank all the staff for all they have done.