Urgent Admissions

Are you looking for urgent assistance to move a vulnerable loved one out of hospital and into a supportive care home environment?

We welcome hospital transfers for both short-term respite care and permanent stays at our home, and our experienced team are ready to provide all the support and guidance you need to ensure a safe transition, as soon as possible.

Short-Term Respite Care

If your loved one is too frail to return home immediately following a stay in hospital, we are ready to provide all the support they need.

You’ll find our home to be the perfect environment for recuperation. Nothing is too much trouble for our caring staff, and every resident has a personalised care plan based on their individual needs.

Three nutritious meals are served daily and all other daily responsibilities are taken care of, allowing your loved one to focus on their wellbeing whilst enjoying the luxurious surroundings and vibrant community.

“The care and support he receives has always been excellent and all the staff are very supportive and friendly.” – Son of Resident at Amberwood House

Short-Term Respite Care

If your loved one is too frail to return home immediately following a stay in hospital, we are ready to provide all the support they need.

You’ll find our home to be the perfect environment for recuperation. Nothing is too much trouble for our caring staff, and every resident has a personalised care plan based on their individual needs.

Three nutritious meals are served daily and all other daily responsibilities are taken care of, allowing your loved one to focus on their wellbeing whilst enjoying the luxurious surroundings and vibrant community.

“My daughter found Amberwood House for me and I must admit I have been very happy since being here. Lovely caring staff, excellent food and everything run at an extremely high standard.” – Resident at Amberwood House

PRE-ADMISSION ASSESSMENT

Our assessment process ensures tailored care by offering a complimentary pre-admission assessment, personally conducted by either our Clinical Lead or a dedicated member of our Clinical Team. This thorough evaluation, typically completed within 24-48 hours, depending on home availability, allows us to accurately determine the specific care level required for each individual.

PATIENT TRANSPORT

If you need help with the journey to our home, we work in partnership with EMA Patient Transport. They offer a premium private ambulance service, designed to provide the utmost care and support to your loved one. Their team are highly trained and experienced, and use state of the art private ambulances and equipment to customise each individual patient journey.

SETTLING IN

You don’t have to worry, we will be expecting your loved one and everyone at their new home will help make sure they settle in quickly. “All About Me” is our philosophy of care where the resident is at the heart of all that we do, helping us to achieve our primary objective of supporting residents to live a comfortable and fulfilling life.

NURSES ON-SITE 24/7

You’ll have the reassurance that experienced nurses are on-site 24 hours a day, seven days a week, ensuring your loved one will always receive the care they need, whenever they need it, from a familiar face. Residents can focus on their wellbeing safe in the knowledge that if they need medical assistance, our nurses are there immediately.

FAQ

The pre-admission assessment process is carried out by either our Clinical Lead or a dedicated member of our Clinical Team.

We offer respite and permanent packages; the minimum respite stay is two weeks.

It can be on the same day, up to 48 hours depending on the availability at the home.

If you require transportation to our home and don’t have access to a suitable vehicle, we work closely with EMA Patient Transport. They provide premium private ambulance services, featuring state-of-the-art ambulances and equipment, and customise each individual patient journey.

If you are coming from the hospital or community, we would like to make your admission the best experience possible. Ideally this would mean coming on a weekday so we can get you registered or temporarily registered same day with the local GP. We can still admit residents on a weekend, but we may need to reach out to other community services that would not normally be available.

Your details will be taken and passed to the customer advisor so they can call you on the next working day.

Yes, we do! We can accommodate a physiotherapist to aid in your recovery, whether you opt for a privately tailored regime or receive support from an NHS physiotherapist.

GIVE US A CALL TODAY

Our experienced team is ready to provide you with the support you need.